LF
Linteg Fibre (Pty) Ltd
Claimed Business
LF
Linteg Fibre (Pty) Ltd
Claimed Business
69 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
Linteg Fibre (Pty) Ltd
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Linteg Fibre is facing severe and widespread dissatisfaction across every measurable theme. Customers describe prolonged outages, unresponsive support channels, billing disputes following payment, and unresolved tickets that drag on for weeks. A single positive mention of an agent named Providence stands out against an overwhelming pattern of frustration, regret, and threats to escalate to ICASA or the ombudsman.
TrustIndex
1.6
Jul '25 - Jun '26
Based on recent customer reviews, Linteg Fibre is facing severe and widespread dissatisfaction across every measurable theme. Customers describe prolonged outages, unresponsive support channels, billing disputes following payment, and unresolved tickets that drag on for weeks. A single positive mention of an agent named Providence stands out against an overwhelming pattern of frustration, regret, and threats to escalate to ICASA or the ombudsman.
The most common complaint about Linteg Fibre (Pty) Ltd, based on Hellopeter's AI analysis of recent customer reviews, is Network Reliability & Connection Quality. Customers report frequent and prolonged outages lasting days to weeks, speeds far below advertised rates, nightly degradation after 8pm, and repeated month-end disconnections. Many describe paying for a service they cannot use while working from home or studying.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This is a worst ISP. There has never been a month we never had a problem with connection. They are forever down, and when electricity goes off they have no backup plan to keep their customers connected. When you call them to report they don't even pick their phones, you get sent from pillar to post.
1 reviews | Active since Jan 2020
This is a worst ISP. There has never been a month we never had a problem with connection. They are forever down, and when electricity goes off they have no backup plan to keep their customers connected. When you call them to report they don't even pick their phones, you get sent from pillar to post.
1 reviews | Active since Jan 2020
Horrible service!!!!! I've been disconnected from 19/05/2026 from 13H00, no communication to date from Linteg regarding the outage, yest I'm still expected to pay in full month end. The number 010 300 0083 is not useful at all.
1 reviews | Active since Jan 2020
Horrible service!!!!! I've been disconnected from 19/05/2026 from 13H00, no communication to date from Linteg regarding the outage, yest I'm still expected to pay in full month end. The number 010 300 0083 is not useful at all.
1 reviews | Active since Jan 2020
This has to be the WORST service experienced in MY LIFE. You can never get through to the call centre. I was holding on for 1 hour and after being number 1 on the queue my call was dropped. I am working from Home and I need proper connection, and I was without service for over 48 hours.
1 reviews | Active since Jan 2020
This has to be the WORST service experienced in MY LIFE. You can never get through to the call centre. I was holding on for 1 hour and after being number 1 on the queue my call was dropped. I am working from Home and I need proper connection, and I was without service for over 48 hours.
1 reviews | Active since Jan 2020
I have been paying for 50mbps for months but my speed never goes above 15mbps, i have been checking countless times using the LAN and trough the wifi router but nothing changes, the issue was reported but i still haven't received anything help, this is day light *******, paying for 50mbps package while getting a mere 15mbps
1 reviews | Active since Jan 2020
I have been paying for 50mbps for months but my speed never goes above 15mbps, i have been checking countless times using the LAN and trough the wifi router but nothing changes, the issue was reported but i still haven't received anything help, this is day light *******, paying for 50mbps package while getting a mere 15mbps
1 reviews | Active since Jan 2020
Speed that I pay for I don’t get it as agreed
1 reviews | Active since Jan 2020
Speed that I pay for I don’t get it as agreed
1 reviews | Active since Jan 2020
I am absolutely livid. I have been a paying customer since 2024 and have consistently paid my account on time, yet my internet has been disconnected without justification after payment was already made. This is completely unacceptable. What makes this even worse is the complete lack of support. I have sent multiple emails and spent hours on hold trying to get assistance, but I cannot get through to anyone. This level of service is appalling. There is no excuse for disconnecting a paying customer, and even less excuse for ignoring them when they try to resolve the issue. This has caused serious disruption, and it reflects a complete failure in both billing and customer service. I expect my service to be reconnected immediately. I also expect a clear explanation of how this happened, confirmation that my payment has been correctly allocated, and assurance that this will not happen again. At this point, I am seriously questioning whether to continue using this provider.
1 reviews | Active since Jan 2020
I am absolutely livid. I have been a paying customer since 2024 and have consistently paid my account on time, yet my internet has been disconnected without justification after payment was already made. This is completely unacceptable. What makes this even worse is the complete lack of support. I have sent multiple emails and spent hours on hold trying to get assistance, but I cannot get through to anyone. This level of service is appalling. There is no excuse for disconnecting a paying customer, and even less excuse for ignoring them when they try to resolve the issue. This has caused serious disruption, and it reflects a complete failure in both billing and customer service. I expect my service to be reconnected immediately. I also expect a clear explanation of how this happened, confirmation that my payment has been correctly allocated, and assurance that this will not happen again. At this point, I am seriously questioning whether to continue using this provider.
1 reviews | Active since Jan 2020
I’m extremely disappointed with the service from Linteg Fibre. I have been trying to get assistance for quite some time now, but no one answers the calls and there is no response to emails either. I even have a reference ticket (#400244), yet there has been absolutely no follow-up or communication. It makes me question the purpose of having a call centre if customers can’t get through to anyone or receive any support. This level of service is very frustrating and unacceptable. I would not recommend Linteg Fibre based on my experience.
1 reviews | Active since Jan 2020
I’m extremely disappointed with the service from Linteg Fibre. I have been trying to get assistance for quite some time now, but no one answers the calls and there is no response to emails either. I even have a reference ticket (#400244), yet there has been absolutely no follow-up or communication. It makes me question the purpose of having a call centre if customers can’t get through to anyone or receive any support. This level of service is very frustrating and unacceptable. I would not recommend Linteg Fibre based on my experience.
1 reviews | Active since Jan 2020
I would like to thank the gentleman that assisted me this morning. This was the first time I received such prompt assistance, feedback and updates from Linteg since March 2026. Providence, I believe is his name, kealeboga my Wi-Fi is working. Thank you so much.
1 reviews | Active since Jan 2020
I would like to thank the gentleman that assisted me this morning. This was the first time I received such prompt assistance, feedback and updates from Linteg since March 2026. Providence, I believe is his name, kealeboga my Wi-Fi is working. Thank you so much.
Linteg Fibre (Pty) Ltd has a TrustIndex of 1.6 out of 10 on Hellopeter, based on 69 reviews in the last 12 months. Hellopeter has tracked Linteg Fibre (Pty) Ltd across 1,171 total reviews. How is the TrustIndex calculated? →