Active since Jul 2021
I would like to thank the gentleman that assisted me this morning. This was the first time I received such prompt assistance, feedback and updates from Linteg since March 2026. Providence, I believe is his name, kealeboga my Wi-Fi is working. Thank you so much.
It is with the greatest regret that I am resorting to such lengths to get assistance. I am deeply disappointed in the way Linteg operates. I have been using their services since September 2025 with no issues. The issue erupted when I had to relocate to a different location. I called to request assistance in what needs to be done in order to get re-installed at the new location. The lady told me to keep the router with me and they would collect when come for a reinstallation, a new ticket was opened and closed after 2 days with no assistance.Two weeks later I follow up regarding my ticket I am told to send an email for a cancellation with my customer number, this was sent on the 03rd March 2026. Until today, no one has acknowledged my cancellation and no one has come to assist with a reinstallation. I would it to be noted that I will not be paying any service from until I am assisted accordingly and will here will be penalty for re-connection until I receive assistance because I have tried countless times to contact Linteg during the day but there is no one to assist. I am deeply disappointed as a customer
Good Day Please note that I need you to collect your equipment as soon as soon as tomorrow. I have been waiting for a technician to come and fix the issue with red lights that are on my black box until today with no communication since I logged a ticket with you on Saturday with no contact from you even though I updated my WhatsApp number and direct number. I spoke to Nqobile today and she indicated that the issue was outside and that it had been solved as there were people at my residence today to solve the issue however I am still experiencing the same issue. I tried calling today when I got home there was no one answering my call at support desk indicating that there no agents available to take my call. It has been more than two weeks since the installation and I have been trying to resolve my issue with no assistance from you. The light on my black box is still red even after switching off my plugs. This is very unprofessional and I have the worst experience with your services. This is very frustrating as I have no connectivity until now.
After a month of waiting for my product and the agent promising to deliver the device to my workplace. I had to then follow up again only to be advised that I will have to make a plan to collect my product. I find this customer service appalling and the worst experience with Telkom thus far and the worst part is that no one even cares as though they are doing us a favor and there no repacutions for this unprofessional conduct.
Telkom Ferndale provided the worst service since signing up for a contract with Telkom. I visited the store at the beginning of the month (06 August 2024)after confirming the product I want a week before. When I got to the store, after communicating with the agent throughout the agent advised that the device was sold to someone else. The agent put in a new order and delivered. The order was for Huawei 11i and FIT 3 watch. I received the mobile device on the (08th August 2024) and I haven't received the Fit 3 watch until today (23 August 2024). The agent and the manager are ignoring my messages(I have been following up on WhatsApp since 12 August 2024 to 23 August 2024)and emails. My problem is that the debit order mandate and contract is for both products but I only have one product. The service is unacceptable and my experience has been unbearable to date.
Just wanted to share my experience with the service received from Keagan De Bruin from FNB GHANDI SQUARE. Expetional service experience, for all your FNB products call FNB GHANDI SQUARE and ask for Keagan #Kudos Keagan #FNB
I am very dissatisfied with the service I DIDN'T get at Makro Woodmead this afternoon. I was at the till ready to checkout in the "less than 10 items" queue, the some of the makro staff walked past me in the line to pay for their purchases. The was chatting and all, after the staff had done the payments. The cashier left the till without telling us whether she would be back or not. I waited for a good 5 minutes with no help and no cashier. I left without getting assistance
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