Chicken Licken Eyethu Mall
Unclaimed Business
|1.6|7 Reviews (last 12 months)|This business does not respond to reviews
Chicken Licken Eyethu Mall
Unclaimed Business
|1.6
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1.6|7 Reviews
Jul '25 - Jun '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
28 Jan 2026, 12:07
Bad service
Bad Service-I ordered 4 pieces of chicken through the drive through however I was told to park aside for 12 minutes due to the meat still being in the stove, I waited for more than 20 minutes and when I asked they just told me that the meat is still raw, No apology until I decided to get a refund after waiting for almost 40 minutes they just refunded without even showing any remorse. they have a very poor service the manager is worse.
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Anonymous
1 reviews | Active since Jan 2020
28 Jan 2026, 12:07
Bad service
Bad Service-I ordered 4 pieces of chicken through the drive through however I was told to park aside for 12 minutes due to the meat still being in the stove, I waited for more than 20 minutes and when I asked they just told me that the meat is still raw, No apology until I decided to get a refund after waiting for almost 40 minutes they just refunded without even showing any remorse. they have a very poor service the manager is worse.
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Anonymous
1 reviews | Active since Jan 2020
1 Jan 2026, 08:01
CHICKEN NECKS OR?...
What the actual ****?How difficult is it to give people value for their money?I ordered 24 wings on Mr D from Eyethu mall and let me tell you disappointing.The wings are reheated,have no flavour whatsoever,dry and not all wings.Please someone for the life of me explain how chicken necks are part of wings now?New year my ass,cause what do mean we starting the year off with bad service and terrible food.I have photos for those that want to see the chicken necks in action
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Anonymous
1 reviews | Active since Jan 2020
1 Jan 2026, 08:01
CHICKEN NECKS OR?...
What the actual ****?How difficult is it to give people value for their money?I ordered 24 wings on Mr D from Eyethu mall and let me tell you disappointing.The wings are reheated,have no flavour whatsoever,dry and not all wings.Please someone for the life of me explain how chicken necks are part of wings now?New year my ass,cause what do mean we starting the year off with bad service and terrible food.I have photos for those that want to see the chicken necks in action
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Anonymous
1 reviews | Active since Jan 2020
14 Sept 2025, 19:09
BAD SERVICE
The manager there ddint treat me right at all, i even requested for my refund what i had ordered and not happy about. This is the C/Licken I usually buy ice cream from all the time, this week i bought ice cream and the quantity/size of the ice cream was smaller than all the previous days i had bought then i asked whats happening now why is the ice cream so small this time coz i know is not this little coz i always here. The woman staff there escalated to the manager, my 1st time meeting the manager a young gentleman who doesnt have people's skills at all,,,, the way he responded raising his voice at his staff and myself asking me HOW IS THE CREAM SMALL BCS ITS ALWAYS THIS SIZE, told him NO, i always buy food & ice cream here and my 1st time seeing this small quantity ice cream, ddnt even bother reasoning with me he said if i want my refund its fine with him. I ddnt wanna argue with him as i saw how hes acting, i just waited there took my refund and left i had my day spoilt. Why would i buy there again. Id rather go ELSEwhere where my money will be appreciated with good service. Funny bcs this kind of service is only in the townships, but when u go outside in the suburbs the service and the food is always on point, nothing like Soweto nje. Now im forced to go elsewhere
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Anonymous
1 reviews | Active since Jan 2020
14 Sept 2025, 19:09
BAD SERVICE
The manager there ddint treat me right at all, i even requested for my refund what i had ordered and not happy about. This is the C/Licken I usually buy ice cream from all the time, this week i bought ice cream and the quantity/size of the ice cream was smaller than all the previous days i had bought then i asked whats happening now why is the ice cream so small this time coz i know is not this little coz i always here. The woman staff there escalated to the manager, my 1st time meeting the manager a young gentleman who doesnt have people's skills at all,,,, the way he responded raising his voice at his staff and myself asking me HOW IS THE CREAM SMALL BCS ITS ALWAYS THIS SIZE, told him NO, i always buy food & ice cream here and my 1st time seeing this small quantity ice cream, ddnt even bother reasoning with me he said if i want my refund its fine with him. I ddnt wanna argue with him as i saw how hes acting, i just waited there took my refund and left i had my day spoilt. Why would i buy there again. Id rather go ELSEwhere where my money will be appreciated with good service. Funny bcs this kind of service is only in the townships, but when u go outside in the suburbs the service and the food is always on point, nothing like Soweto nje. Now im forced to go elsewhere
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Anonymous
1 reviews | Active since Jan 2020
30 Jun 2025, 14:19
Formal Complaint Regarding Unacceptable Staff Conduct at Eyethu Mall Branch
I am writing this email with deep disappointment and distress following an appalling experience I had today at your Eyethu Mall branch. I visited the store with my two young children, aged 3 and 8, intending to dine in. Unfortunately, the store was very busy with limited seating available. I politely approached two teenagers seated at a nearby table and asked to borrow one of their chairs so that my children and I could sit at a two-seater table. They kindly agreed. However, shortly after, a staff member (pictured below) aggressively interrupted us while sweeping the floor. Without greeting or any courtesy, she barked at me, saying, “When you're done, take that seat back!” I calmly responded by pointing out that she hadn’t greeted me, and asked whether it isn’t her responsibility to assist customers—especially those struggling to find seating. What followed was completely unacceptable and humiliating. She began shouting at me, pointed her finger at me multiple times, and openly swore at me—loudly and in full view of her colleagues, other customers, and worst of all, my children. She claimed she could not be disciplined because she’s “the best” and that even reporting her to management would be useless because her mother is a manager. She further insulted me, calling me an “ugly *****,” and returned for a second round of verbal abuse while I stood waiting for my order. To make matters worse, some of her colleagues witnessed the entire incident and appeared to encourage her behavior rather than intervene. I collected my oder to another staff. I am shocked and hurt by what transpired. No customer—especially one accompanied by young children—should ever be subjected to such degrading treatment. This employee's behavior was aggressive, vulgar, and completely unbecoming of your brand. I demand that this matter be escalated urgently, that disciplinary action be taken, and that I receive a formal response outlining how Chicken Licken intends to prevent such incidents from occurring in the future. I am available should you require any additional details or clarification. Her picture attached, my kids emotionally abused as well as proof of payment.
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Anonymous
1 reviews | Active since Jan 2020
30 Jun 2025, 14:19
Formal Complaint Regarding Unacceptable Staff Conduct at Eyethu Mall Branch
I am writing this email with deep disappointment and distress following an appalling experience I had today at your Eyethu Mall branch. I visited the store with my two young children, aged 3 and 8, intending to dine in. Unfortunately, the store was very busy with limited seating available. I politely approached two teenagers seated at a nearby table and asked to borrow one of their chairs so that my children and I could sit at a two-seater table. They kindly agreed. However, shortly after, a staff member (pictured below) aggressively interrupted us while sweeping the floor. Without greeting or any courtesy, she barked at me, saying, “When you're done, take that seat back!” I calmly responded by pointing out that she hadn’t greeted me, and asked whether it isn’t her responsibility to assist customers—especially those struggling to find seating. What followed was completely unacceptable and humiliating. She began shouting at me, pointed her finger at me multiple times, and openly swore at me—loudly and in full view of her colleagues, other customers, and worst of all, my children. She claimed she could not be disciplined because she’s “the best” and that even reporting her to management would be useless because her mother is a manager. She further insulted me, calling me an “ugly *****,” and returned for a second round of verbal abuse while I stood waiting for my order. To make matters worse, some of her colleagues witnessed the entire incident and appeared to encourage her behavior rather than intervene. I collected my oder to another staff. I am shocked and hurt by what transpired. No customer—especially one accompanied by young children—should ever be subjected to such degrading treatment. This employee's behavior was aggressive, vulgar, and completely unbecoming of your brand. I demand that this matter be escalated urgently, that disciplinary action be taken, and that I receive a formal response outlining how Chicken Licken intends to prevent such incidents from occurring in the future. I am available should you require any additional details or clarification. Her picture attached, my kids emotionally abused as well as proof of payment.
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Anonymous
1 reviews | Active since Jan 2020
26 Oct 2024, 21:28
Unhappy customer
Worst experience ever,the staff literally dhare the meat and chips infront os of us customers and we'll get to buy the rest. Thus is bull**** and the staff is very rude especially the light in complexion guy with beard he could 1.7m tall with bald head. I'm not going to take thus lightly definitely escalating it...... Very rude and arrogant staff I must say
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Anonymous
1 reviews | Active since Jan 2020
26 Oct 2024, 21:28
Unhappy customer
Worst experience ever,the staff literally dhare the meat and chips infront os of us customers and we'll get to buy the rest. Thus is bull**** and the staff is very rude especially the light in complexion guy with beard he could 1.7m tall with bald head. I'm not going to take thus lightly definitely escalating it...... Very rude and arrogant staff I must say
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