Recharger Prepaid Meters
Verified Business
|1.9|8 Reviews (last 12 months)|Responds in 1030h 50m
Recharger Prepaid Meters
Verified Business
|1.9
8 Reviews (last 12 months)
Responds in 1030h 50m
Performance(last 12 months):
TrustIndex
0
Ranking
#54
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.9|8 Reviews
Jul '25 - Jun '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
19 May 2026, 09:01
Customer Service lacking
I am Dina Constance Tsotetsi. I have an account with this company. They have been so unprofessional I would say. I have changed my banking details and asked them to update my account. They have ridiculously informed me to pay R288 to change the banking details. I have paid them and they went again saying I have used a wrong method of payment after proving that I paid.They said I should pay R65 for that! Like really?? I asked them to send my money for the metres they kept saying tomorrow the money will be released. 2 weeks went by nothing from them. Their customer service is bad. I would not recommend to my friends and family. Today the payment has been paid R490 that means they paid me back half if the money I am supposed to get back..
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Anonymous
1 reviews | Active since Jan 2020
19 May 2026, 09:01
Customer Service lacking
I am Dina Constance Tsotetsi. I have an account with this company. They have been so unprofessional I would say. I have changed my banking details and asked them to update my account. They have ridiculously informed me to pay R288 to change the banking details. I have paid them and they went again saying I have used a wrong method of payment after proving that I paid.They said I should pay R65 for that! Like really?? I asked them to send my money for the metres they kept saying tomorrow the money will be released. 2 weeks went by nothing from them. Their customer service is bad. I would not recommend to my friends and family. Today the payment has been paid R490 that means they paid me back half if the money I am supposed to get back..
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Anonymous
1 reviews | Active since Jan 2020
12 May 2026, 12:30
No assistance and no resolution
For 4 months now I am struggling to get assistance with not being able to buy electricity at checkers, pick n pay, spar and tyme bank. I cannot even buy at a normal house shop and I keep getting told my meter number is invalid but it works a on capitec, fnb and absa bank apps. For 4 months I have been escalating this matter and till today it has not been resolved. This is pathetic
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Anonymous
1 reviews | Active since Jan 2020
12 May 2026, 12:30
No assistance and no resolution
For 4 months now I am struggling to get assistance with not being able to buy electricity at checkers, pick n pay, spar and tyme bank. I cannot even buy at a normal house shop and I keep getting told my meter number is invalid but it works a on capitec, fnb and absa bank apps. For 4 months I have been escalating this matter and till today it has not been resolved. This is pathetic
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Anonymous
1 reviews | Active since Jan 2020
10 Mar 2026, 08:39
Thank you - Mohammed
I am writing this compliment to express my profound appreciation for the excellent service received telephonically by an individual named Mohammed who works for your company. Mohammed's professional and attention to detail to assist me so quickly and effectively is truly commendable. Mohammed, thank you for your excellent service and for going the extra mile to get my meter sorted out so quickly. You are truly appreciated and definitely an asset to your company.
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Anonymous
1 reviews | Active since Jan 2020
10 Mar 2026, 08:39
Thank you - Mohammed
I am writing this compliment to express my profound appreciation for the excellent service received telephonically by an individual named Mohammed who works for your company. Mohammed's professional and attention to detail to assist me so quickly and effectively is truly commendable. Mohammed, thank you for your excellent service and for going the extra mile to get my meter sorted out so quickly. You are truly appreciated and definitely an asset to your company.
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Anonymous
1 reviews | Active since Jan 2020
28 Feb 2026, 11:13
Poor service
Made 3 phone calls today. First one directed me to the correct website which is confusing. Second one transferred me to the Rebate department, silence. Third one which I called immediately after said that the Rebate department closed an hour before and cut me off
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Anonymous
1 reviews | Active since Jan 2020
28 Feb 2026, 11:13
Poor service
Made 3 phone calls today. First one directed me to the correct website which is confusing. Second one transferred me to the Rebate department, silence. Third one which I called immediately after said that the Rebate department closed an hour before and cut me off
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Anonymous
1 reviews | Active since Jan 2020
16 Aug 2025, 14:31
Rechargers bad services
This company service really suck it as if you are a huge inconvenience when you phone and what happened all of a sudden one meter after another gives errors to buy electricity and the solution buy here no buy there oh the system is not working so either bypass the meter or no power. My advice look for a company that wants to help
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Anonymous
1 reviews | Active since Jan 2020
16 Aug 2025, 14:31
Rechargers bad services
This company service really suck it as if you are a huge inconvenience when you phone and what happened all of a sudden one meter after another gives errors to buy electricity and the solution buy here no buy there oh the system is not working so either bypass the meter or no power. My advice look for a company that wants to help
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Anonymous
1 reviews | Active since Jan 2020
8 Aug 2025, 05:16
Can't purchase electricity. Customer blocked???
I have a prepaid meter in a house I rent. Never had any issues. From 7 August 2025 we are unable to purchase electricity off the banking app as well as the Recharger website. It says "Customer blocked UVS Migration" after many fone calls to recharger and calls EVENTUALLY been answered we were told to purchase electricity from our local store and it will rectify the issue. Off I went, did that. Nope still can't buy off the banking app! Call recharger again!!! Oh no you can't buy off the Recharger website anymore you must register on "Easypay" then the issue will be rectified. So I register... Purchase R50... Put the electricity in. Nope still can't purchase off the banking app. It is 8 Aug 2025 and the problem persists! We were told to email recharger with this issue and have no feedback whatsoever. This is absolutely ridiculous!
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Anonymous
1 reviews | Active since Jan 2020
8 Aug 2025, 05:16
Can't purchase electricity. Customer blocked???
I have a prepaid meter in a house I rent. Never had any issues. From 7 August 2025 we are unable to purchase electricity off the banking app as well as the Recharger website. It says "Customer blocked UVS Migration" after many fone calls to recharger and calls EVENTUALLY been answered we were told to purchase electricity from our local store and it will rectify the issue. Off I went, did that. Nope still can't buy off the banking app! Call recharger again!!! Oh no you can't buy off the Recharger website anymore you must register on "Easypay" then the issue will be rectified. So I register... Purchase R50... Put the electricity in. Nope still can't purchase off the banking app. It is 8 Aug 2025 and the problem persists! We were told to email recharger with this issue and have no feedback whatsoever. This is absolutely ridiculous!
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