SJ
Shannon J
Active since Jul 2023
11
Reviews
0
Industries
Reviews
11 reviews1 month ago
No assistance and no resolution
For 4 months now I am struggling to get assistance with not being able to buy electricity at checkers, pick n pay, spar and tyme bank. I cannot even buy at a normal house shop and I keep getting told my meter number is invalid but it works a on capitec, fnb and absa bank apps. For 4 months I have been escalating this matter and till today it has not been resolved. This is pathetic
1 reply
1 month ago
Bad experience
How does the package say out for delivery but then you get told it takes 1-3 working days. Out for delivery is supposed to mean it will be delivered on the day not even to mention the previous comment of we trying to deliver your package on a public holiday
0 replies
4 months ago
Serious horrific service
Been waiting 3 hrs and counting to be assisted with chest pains and a lame left arm never mind being sent with a urgent Dr note you get told to wait until whenever they call you
0 replies
8 months ago
Short items recieved
Did a purchase of multiple items bought 2 of the same items but only recieved 1 instead of both and then the manager just says there stock balance yet I am an item short of my purchase no due diligence or proper checks taken
0 replies
10 months ago
Putride services for woolworths promenade
Horrific service for a well known store. Have specials but cannot provide in time telling customers to wait without any improvisions put in place like tickets are reserving options for those that were in line when the chicken ran out manager won't even speak to the customers to find a solution just tells customers to wait for a whole hr in line without any reservation or place holding
0 replies
17 months ago
Lack of service
I recieved a settlement letter in November 2024,still not updated as paid or closed on my credit profile however it now shows as missed payments. Unacceptable as this negatively affects a person's credit rating. It has been 7 days now still feedback just that it was acknowledged but nothing of a way forward
1 reply
17 months ago
Bad service
I recieved a settlement letter in November 2024,still not updated as paid or closed on my credit profile however it now shows as missed payments. Unacceptable as this negatively affects a person's credit rating.
3 replies
19 months ago
Pathetic services and assistance
I have been waiting a week for a call back on a query logged 2 weeks ago. An agent Ester tells me she will escalate it and call me back as the agreement was incorrectly reinstated by another agency. Now I just get a run around from every agent I speak to. This is the worst services ever recieved m
2 replies
23 months ago
Horrific service
An agreement was made telephonically now all of sudden it's extended and not what I agreed to no feedback given when asked for the call to be listened to and escalated and sent to no it cannot be sent to me I must go to office in JHB when I'm in cape town
2 replies
23 months ago
Horrible customer service
I have a double deal contract, the secondary device was also added on insurance yet no deductions are made. Second time having this problem with cellc and no can answer as to why or what the situation is
2 replies
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1 Star
11 (100%)