SJ
Shannon J
1 reviews | Active since Jul 2023
12 May 2026, 14:30
No assistance and no resolution
For 4 months now I am struggling to get assistance with not being able to buy electricity at checkers, pick n pay, spar and tyme bank. I cannot even buy at a normal house shop and I keep getting told my meter number is invalid but it works a on capitec, fnb and absa bank apps. For 4 months I have been escalating this matter and till today it has not been resolved. This is pathetic
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Replies (1)
Recharger Prepaid Meters's replyOfficial
13 May 2026, 10:15Hi Shannon,
Thank you for bringing this to our attention, and we’re truly sorry for the inconvenience you’ve experienced while purchasing vouchers.
To help us resolve as quickly and effectively as possible, we need a bit more detail—such as confirmation of the Point of Sale (POS) system or vending device used at the store. This information helps us direct the issue to the correct vending channel and enables a more targeted and efficient solution.
We understand that our vending service provider has reached out to you directly to assist with the reported error messages. Even without images or confirmation of the device used, please be assured that your query is still being actively reviewed. We are continuing to work closely with the provider to gather the necessary feedback and move toward a resolution.
We truly appreciate your patience and understanding, and we remain committed to resolving this matter for you as soon as possible.
Thank you for bringing this to our attention, and we’re truly sorry for the inconvenience you’ve experienced while purchasing vouchers.
To help us resolve as quickly and effectively as possible, we need a bit more detail—such as confirmation of the Point of Sale (POS) system or vending device used at the store. This information helps us direct the issue to the correct vending channel and enables a more targeted and efficient solution.
We understand that our vending service provider has reached out to you directly to assist with the reported error messages. Even without images or confirmation of the device used, please be assured that your query is still being actively reviewed. We are continuing to work closely with the provider to gather the necessary feedback and move toward a resolution.
We truly appreciate your patience and understanding, and we remain committed to resolving this matter for you as soon as possible.
Best regards,
Recharger Prepaid Meters's reply13 May 2026, 10:15
Official
Hi Shannon,
Thank you for bringing this to our attention, and we’re truly sorry for the inconvenience you’ve experienced while purchasing vouchers.
To help us resolve as quickly and effectively as possible, we need a bit more detail—such as confirmation of the Point of Sale (POS) system or vending device used at the store. This information helps us direct the issue to the correct vending channel and enables a more targeted and efficient solution.
We understand that our vending service provider has reached out to you directly to assist with the reported error messages. Even without images or confirmation of the device used, please be assured that your query is still being actively reviewed. We are continuing to work closely with the provider to gather the necessary feedback and move toward a resolution.
We truly appreciate your patience and understanding, and we remain committed to resolving this matter for you as soon as possible.
Thank you for bringing this to our attention, and we’re truly sorry for the inconvenience you’ve experienced while purchasing vouchers.
To help us resolve as quickly and effectively as possible, we need a bit more detail—such as confirmation of the Point of Sale (POS) system or vending device used at the store. This information helps us direct the issue to the correct vending channel and enables a more targeted and efficient solution.
We understand that our vending service provider has reached out to you directly to assist with the reported error messages. Even without images or confirmation of the device used, please be assured that your query is still being actively reviewed. We are continuing to work closely with the provider to gather the necessary feedback and move toward a resolution.
We truly appreciate your patience and understanding, and we remain committed to resolving this matter for you as soon as possible.
Best regards,