Recharger Prepaid Meters
3.1|18 reviews
JP
Jim P
1 reviews | Active since Member
22 Sept 2025, 10:54
Prepaid not working
Recharger web site on payments is not working
Easy Pay only allows ID number, not ZIM passport
Standard Bank and shops do not recognise meter number 14517853504
Helpful (0)
Replies (1)0
Replies (1)Recharger Prepaid Meters's replyOfficial
09 Feb 2026, 13:51Hi Jim,
Thank you for taking the time to share your experience. We’re sorry for the inconvenience you encountered when trying to purchase an electricity voucher using your passport number.We’re pleased to confirm that this issue has since been resolved with our third‑party service provider, and passport numbers can now be used successfully to access the website. We appreciate your patience while this was addressed.In the meantime, we’d also like to mention that there are alternative ways to purchase electricity vouchers, including through supported banking applications and selected retail outlets, should this ever be more convenient for you. Please feel free to email us at [email protected] and we would be happy to share these alternative platforms with you.We value your feedback as it helps us improve our service, and we’re committed to ensuring a smooth and accessible experience for all our customers.
Thank you for taking the time to share your experience. We’re sorry for the inconvenience you encountered when trying to purchase an electricity voucher using your passport number.We’re pleased to confirm that this issue has since been resolved with our third‑party service provider, and passport numbers can now be used successfully to access the website. We appreciate your patience while this was addressed.In the meantime, we’d also like to mention that there are alternative ways to purchase electricity vouchers, including through supported banking applications and selected retail outlets, should this ever be more convenient for you. Please feel free to email us at [email protected] and we would be happy to share these alternative platforms with you.We value your feedback as it helps us improve our service, and we’re committed to ensuring a smooth and accessible experience for all our customers.
Best regards,
Recharger Prepaid Meters's reply09 Feb 2026, 13:51
Official
Hi Jim,
Thank you for taking the time to share your experience. We’re sorry for the inconvenience you encountered when trying to purchase an electricity voucher using your passport number.We’re pleased to confirm that this issue has since been resolved with our third‑party service provider, and passport numbers can now be used successfully to access the website. We appreciate your patience while this was addressed.In the meantime, we’d also like to mention that there are alternative ways to purchase electricity vouchers, including through supported banking applications and selected retail outlets, should this ever be more convenient for you. Please feel free to email us at [email protected] and we would be happy to share these alternative platforms with you.We value your feedback as it helps us improve our service, and we’re committed to ensuring a smooth and accessible experience for all our customers.
Thank you for taking the time to share your experience. We’re sorry for the inconvenience you encountered when trying to purchase an electricity voucher using your passport number.We’re pleased to confirm that this issue has since been resolved with our third‑party service provider, and passport numbers can now be used successfully to access the website. We appreciate your patience while this was addressed.In the meantime, we’d also like to mention that there are alternative ways to purchase electricity vouchers, including through supported banking applications and selected retail outlets, should this ever be more convenient for you. Please feel free to email us at [email protected] and we would be happy to share these alternative platforms with you.We value your feedback as it helps us improve our service, and we’re committed to ensuring a smooth and accessible experience for all our customers.
Best regards,