Les D

Active since Dec 2015

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Reviews

9 reviews

5 months ago

*****

BEWARE. I PAID R16 FOR A VIN CHECK AND A WEEK LATER MY CARD GETS DEBITED WITH R834, I HAVE BLOCKED MY CARD. PEOPLE ON "TRUST PILOT" COMPLAIN ABOUT THE SAME THING, THEY SAY THAT UNLESS YOU BLOCK YOUR CARF YOU WILL CONTINUE TO GET ADHOC DEBITS, BEWARE!.

0 replies

Yutiliti Fibre

25 months ago

Uncaring Poor Service

My usage Voip statement is incorrect. After numerous emails they eventually tell me I must wait until next month to receive a new statement, nor do they confirm the the current statement will be rectified. Dylan Lane keeps telling me not to contact him and contact the accounts department which I did on the 8th July 2024. One would expect a better customer service and caring attitude not just being fobbed off. Utility promised a better customer service?

0 replies

British Airways Comair

59 months ago

Cheated paid for a Comair aeroplane and required to fly on a budget aeroplane on boarding.

I booked and paid for a flight with British Airways (Comair) when we boarded it was a Kulula aeroplane which has no leg room. No apologies no refund? I booked Comair specifically not a budget airline. My flight details were: BA6308 Comair Ltd | Traveller | Confirmed 14 Sep 2021 09:15 Durban 14 Sep 2021 11:25 Cape Town

0 replies

Leather Gallery

72 months ago

Recliner

the recliner I bought was not functioning properly. The Tecnnical Manager came out and applied Q20, seems to be resolved for the time being.

0 replies

Nedbank

99 months ago

Nedlife Unable To Provide Tax Certificates

They are unable to provide me with my Tax Certificates. They should have been submitted to SARS by Nedlife by the 31st May 2018. Hence they should be available to me now. All we get from them is they will only be available end of July beginning of August 2018. Even get told "SARS isn’t opened for our submission until the end of July." which is absolute nonsense.

1 reply

Absa

110 months ago

NO SERVICE

CUSTONER CARE SAYS THEY WILL GET BACK TO ME SHORTLY: Official business reply: Dear Customer Thank you for bringing this matter to our attention. I have noticed that your matter has been forwarded to card division. We will investigate the matter and furnish feedback shortly. Kind regards Nthabiseng Sibande Group Customer Care Absa Bank Ltd STILL NO COMMUNICATION I MADE A SIMPLE REQUEST ON THE 13TH JULY 2017 TO THE CARD DIVISION????

4 replies

Absa

110 months ago

Complete Disappointment

On the 13th of July I sent an email to the ********** requesting that they note I will be travelling abroad and supplied the dates and the countries. As at yesterday after numerous follow up emails I registered a complaint with the "Complaint Resolution Suite". Absa ActionLine ********** I then get an email telling me Ihey have forwarded my email to ********** the same email address which has igniored me and if i dont hear from them by next week Thursday the 27th July 2017 I should let them know. How ridiculous and uncaring can they be???? This is the last email I received: surely a Complaint Resolution Suite she see that the matter is attended to immediately. Accept responsibility and take ownership of the simple request (now a complaint) and resolve it straight away not just forward your emai. This is the latest email I have received from the Complaint Resolution Suite . Customer service/satisfaction does not appear to the main Key performance are for this department and the writer Stanton Van Der Merwe Dear Mr Despy Thank you for your e-mail. Please be advised that we have logged a complaint for you and forwarded your frustration to our Credit Card division. We have not asked you to contact them. Should you not receive feedback by latest Thursday next week, please reply to this email in order for us to escalate. Kindly accept our apologies for any inconvenience. Should you require any other assistance or information, please email us again at ********** /> Regards Stanton Van Der Merwe Complaint Resolution Suite 0800-41-41-41 www.absa.co.za

2 replies

Telkom

117 months ago

Complete Disappointment

On the 8th December 2016 received an sms from Telkom, offering me a free product that would ensure my internet remains connected at all times. I received a call offering me a free router and sim which will be integrated to my Telkom adsl data , because of my "unstable" ADSL line, WOW I thought, Telkom actually "cares". Fast-forward I receive the router(Dlink DWr 730) and sim card. However in the box is only the router and a power cord, no instructions. I call 10210 and 10213 numerous times (spending at least 4 hours on the phone speaking to many agents and not able to be put through to any manager) over a week and the agents at Telkom have no idea of what I’m speaking about, they have never heard of this Telkom initiative before AND have no record of it and cannot help me. I have been referred backwards and forwards between Sales. Technical and wireless. As far as all the Telkom staff I have spoken to its not their problem and there is nothing they can do. I suggested they send one of the local Technicians out to resolve (seeing it is a free product that they cannot help me with) and was told I would have to pay for that. So to sum it all up, IT DOES NOT WORK...this initiative by TELKOM is a WASTE OF TIME and an Utter DISAPPOINTMENT

2 replies

Vodacom

129 months ago

PURCHASE THAT TURNS OUT TO BE YOUR TRADE PARTNER

I was solicited telephonically by one of your agents who, it turns out, works for YOUR TRADE PARTNER the Rewards Company. I was first asked to agree to a router which he had spoken to my son about on 082##### (on my account) - R119PM Whilst talking to me on 060****112 he asked me if I would ALSO like to buy a tablet as well which I agreed to. - R129PM When the package arrived my son thought he was just getting a data package and did not want to carry a router around with him all day. I phoned returns and was given a reference number S3-9MW2E-EC098 and the router was collected.by Ram. The router was returned and recorded on your system. (By the way there is no phone number on your Vodacom invoice number Y***, NOR ANY MENTION OF THIS MYSTERIOUS UNCONTACTABLE DARK HORSE \THE Rewards Company.") YOU HAVE THE ROUTER IN YOUR POSSESSION"

1 reply

Review Distribution

5 Star

0 (0%)

4 Star

1 (11.1%)

3 Star

0 (0%)

2 Star

1 (11.1%)

1 Star

7 (77.8%)

Les D

Reviews

*****

Uncaring Poor Service

Cheated paid for a Comair aeroplane and required to fly on a budget aeroplane on boarding.

Recliner

Nedlife Unable To Provide Tax Certificates

NO SERVICE

Complete Disappointment

Complete Disappointment

PURCHASE THAT TURNS OUT TO BE YOUR TRADE PARTNER

Review Distribution

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