British Airways Comair
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My mother 87 year old flew out on British Airways from Belfast (NI) to Johannesburg, to bury my youngest brother. Being widowed, she was extremely distraught. Being alone did not help. The cabin crew, under Anna were amazing and bent over backwards during the entire flight to make my mother's journey as pleasant as possible. It is indeed pleasing to see the genuine empathy and compassion given to my mother during this difficult time. Well done ank thank you British Airways.
1 reviews | Active since Jan 2020
My mother 87 year old flew out on British Airways from Belfast (NI) to Johannesburg, to bury my youngest brother. Being widowed, she was extremely distraught. Being alone did not help. The cabin crew, under Anna were amazing and bent over backwards during the entire flight to make my mother's journey as pleasant as possible. It is indeed pleasing to see the genuine empathy and compassion given to my mother during this difficult time. Well done ank thank you British Airways.
1 reviews | Active since Jan 2020
I wanted to share a very positive incident on our British Airways flight 057, from Spain 2 nights ago. There was an older fragile looking women, traveling on her own, and she seemed to be struggling a bit. Two of the air hostess took it on themselves to make sure she was more than well looked after. In this world we live in , there is so much negativity, disregard of others , it was something really special to see. They kept checking on her , sitting with her when they could, even moving her to better seating to make her more comfortable. Well done BA, it was amazing to see the care , these ladies showed.
1 reviews | Active since Jan 2020
I wanted to share a very positive incident on our British Airways flight 057, from Spain 2 nights ago. There was an older fragile looking women, traveling on her own, and she seemed to be struggling a bit. Two of the air hostess took it on themselves to make sure she was more than well looked after. In this world we live in , there is so much negativity, disregard of others , it was something really special to see. They kept checking on her , sitting with her when they could, even moving her to better seating to make her more comfortable. Well done BA, it was amazing to see the care , these ladies showed.
1 reviews | Active since Jan 2020
We arrived at Heathrow Airport on the 9th to take our flight to France. We were 5minutes late for checking our bags and no one wanted to assist us. To our surprise a lady by the name of Maria an angel sent from above came to our rescue. She made a call to late check in and checked our luggage in. We went to the security and they didn’t want to let us through and here runs this angel again, she made another call and our access was granted. We were travelling with our little 4 year old girl and it was her dream to go to Disney, she was actually crying when no one wanted to help us. Maria is really an angel. God will really bless her. We spoke to 3 People before her and everyone of them said they can’t help and we must book another flight. She honestly deserves employee of the year for doing this and if she can’t get this award I don’t mind to gift her personally. If anyone reads this please share her details my family and I want to thank her again. This was our 1st international travel and she made it very very special.
1 reviews | Active since Jan 2020
We arrived at Heathrow Airport on the 9th to take our flight to France. We were 5minutes late for checking our bags and no one wanted to assist us. To our surprise a lady by the name of Maria an angel sent from above came to our rescue. She made a call to late check in and checked our luggage in. We went to the security and they didn’t want to let us through and here runs this angel again, she made another call and our access was granted. We were travelling with our little 4 year old girl and it was her dream to go to Disney, she was actually crying when no one wanted to help us. Maria is really an angel. God will really bless her. We spoke to 3 People before her and everyone of them said they can’t help and we must book another flight. She honestly deserves employee of the year for doing this and if she can’t get this award I don’t mind to gift her personally. If anyone reads this please share her details my family and I want to thank her again. This was our 1st international travel and she made it very very special.
1 reviews | Active since Jan 2020
My flight with British Airways Comair was mostly fine the staff were polite and the plane was comfortable enough. We did have a delay that wasn’t explained very clearly, which was a bit annoying, but once we got in the air everything went smoothly. Overall, an okay experience with room for improvement.
1 reviews | Active since Jan 2020
My flight with British Airways Comair was mostly fine the staff were polite and the plane was comfortable enough. We did have a delay that wasn’t explained very clearly, which was a bit annoying, but once we got in the air everything went smoothly. Overall, an okay experience with room for improvement.
1 reviews | Active since Jan 2020
I was on a flight that was delayed in London in June this year. We were basically asked to leave the flight just after midnight and to sort out our own accommodation until the flight was rescheduled. The flight left the next day 24 hours later. On my return to South Africa, i have been trying to submit and complete the claim that can be made for the delayed flight. British Airways just automatically closes my claim (now claims) and provide no feedback. The atrocious treatment we received that evening, including the elderly and infirm just highlight that British Airways is an uncaring and callous airline that is only interested in profit and not people.
1 reviews | Active since Jan 2020
I was on a flight that was delayed in London in June this year. We were basically asked to leave the flight just after midnight and to sort out our own accommodation until the flight was rescheduled. The flight left the next day 24 hours later. On my return to South Africa, i have been trying to submit and complete the claim that can be made for the delayed flight. British Airways just automatically closes my claim (now claims) and provide no feedback. The atrocious treatment we received that evening, including the elderly and infirm just highlight that British Airways is an uncaring and callous airline that is only interested in profit and not people.
1 reviews | Active since Jan 2020
I travelled with British Airways on 01 June 2025 from Toronto to London Heathrow and then Heathrow to Johannesburg (Ref no. ZHRQXA). However, upon my arrival at OR Tambo International ON 2 June 2025, I found my suitcase totally damaged and I immediately went and reported the bag (Ref no. DPR JNBBA35690/02JUN25/0616GMT). However, to date I have not heard any response from British Airways. I have tried sending emails and contacting their representative office in Johannesburg, but to no avail. My suitcase was not even 6 months old
1 reviews | Active since Jan 2020
I travelled with British Airways on 01 June 2025 from Toronto to London Heathrow and then Heathrow to Johannesburg (Ref no. ZHRQXA). However, upon my arrival at OR Tambo International ON 2 June 2025, I found my suitcase totally damaged and I immediately went and reported the bag (Ref no. DPR JNBBA35690/02JUN25/0616GMT). However, to date I have not heard any response from British Airways. I have tried sending emails and contacting their representative office in Johannesburg, but to no avail. My suitcase was not even 6 months old
1 reviews | Active since Jan 2020
I flew British Airways business class to Phoenix USA from South Africa in the last week of February. Since then I have been trying to get my Avios points which were never allocated. I get a weekly auto response to say they are working “extremely hard” to resolve but really I don’t think they are doing anything. Every other airline automatically allocates your points or responds with allocated points in 48 hours. This has been 3 months! It’s impossible to find an escalation point or an actual human being to talk to and resolve!
1 reviews | Active since Jan 2020
I flew British Airways business class to Phoenix USA from South Africa in the last week of February. Since then I have been trying to get my Avios points which were never allocated. I get a weekly auto response to say they are working “extremely hard” to resolve but really I don’t think they are doing anything. Every other airline automatically allocates your points or responds with allocated points in 48 hours. This has been 3 months! It’s impossible to find an escalation point or an actual human being to talk to and resolve!
Hellopeter has tracked British Airways Comair across 1,205 reviews. British Airways Comair hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used British Airways Comair? Write a review to help others decide.