National Credit Regulator (ncr)

Based on recent customer reviews, the National Credit Regulator (NCR) is described as largely unresponsive and ineffective in protecting consumers. Citizens repeatedly report unauthorised debt review listings, prolonged system outages, ignored complaints, and unreachable phone lines. While a small number of agents like Tshepo Malekutu and Timmy Van der Grijp receive strong praise, the dominant experience is one of frustration, prejudice to credit profiles, and a perceived lack of accountability.

The most common complaint about National Credit Regulator (ncr), based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. Citizens describe emails ignored for months, dropped phone calls, and case managers like Alvirah Phiri and Thokozani Zondo failing to respond. Reference numbers issued without follow up. Escalations to [email protected] consistently go unanswered, leaving complainants feeling abandoned by their regulator.