SQ
Supa Quick
Claimed Business
SQ
Rated in:
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Supa Quick delivers a deeply polarised experience across its branch network. Standout branches like Fourways, Menlyn, and Vanderbijlpark earn praise for friendly, efficient staff, while multiple branches face complaints about misdiagnoses, repeat faults, missing parts, and dismissive managers. Customers describe a brand whose service quality depends almost entirely on which branch and which staff member they encounter.
TrustIndex
3.8
Jul '25 - Jun '26
Based on recent customer reviews, Supa Quick delivers a deeply polarised experience across its branch network. Standout branches like Fourways, Menlyn, and Vanderbijlpark earn praise for friendly, efficient staff, while multiple branches face complaints about misdiagnoses, repeat faults, missing parts, and dismissive managers. Customers describe a brand whose service quality depends almost entirely on which branch and which staff member they encounter.
Supa Quick's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers repeatedly name standout staff like Nico at Fourways, JP at Menlyn, John at Montague Gardens, and Monique at Vanderbijlpark for friendly, knowledgeable, professional service. However, several reviews cite rude managers and dismissive attitudes that undermine the brand. Staff Professionalism & Conduct (2.8).
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I would like to acknowledge Shaun at Supa Quick Overbaakens in Port Elizabeth for his excellence in professionalism and exceptionally high standard of customer care. His dedication, diligence, and commitment to delivering outstanding service are truly commendable. Shaun is a valuable asset and a real gem to the company, consistently representing the organisation with integrity and excellence. Thank you Shaun for great customer care.
1 reviews | Active since Jan 2020
I would like to acknowledge Shaun at Supa Quick Overbaakens in Port Elizabeth for his excellence in professionalism and exceptionally high standard of customer care. His dedication, diligence, and commitment to delivering outstanding service are truly commendable. Shaun is a valuable asset and a real gem to the company, consistently representing the organisation with integrity and excellence. Thank you Shaun for great customer care.
1 reviews | Active since Jan 2020
I'm sharing this as a caution to other customers — I’m not looking for anything from Supa Quick, just hoping to prevent a potential safety issue for someone else. After replacing a tyre here and paying for balancing and alignment, I later experienced a knocking sound while driving. Around the same time, my car showed all tyres were underinflated (as low as 1 bar). Fortunately, I then went to Supa Quick Rivonia (Johannesburg), where a very helpful technician (Fortune) took the time to inspect the vehicle more thoroughly. It was found that one of the front wheels had not been properly tightened (I was provided with a report). Once corrected, the noise disappeared. This was concerning, as it could have become a serious safety issue especially only discovering this after travelling between Provinces. In hindsight, there had been some delays and back-and-forth during the original tyre replacement regarding whether one or two tyres were needed, and the process took longer than expected close to closing time. It’s possible that this contributed to something being missed. My recommendation to other customers to be safe, I would suggest: Double-checking tyre pressures after a service Ensuring wheel nuts are properly tightened (either yourself or at another workshop) Requesting reports for wheel alignment and balancing after paying for those services Lastly, what added to the frustration was feeling dismissed when raising concerns, rather than feeling reassured. I would have liked the business to take responsibility and be more vigilant in future.
1 reviews | Active since Jan 2020
I'm sharing this as a caution to other customers — I’m not looking for anything from Supa Quick, just hoping to prevent a potential safety issue for someone else. After replacing a tyre here and paying for balancing and alignment, I later experienced a knocking sound while driving. Around the same time, my car showed all tyres were underinflated (as low as 1 bar). Fortunately, I then went to Supa Quick Rivonia (Johannesburg), where a very helpful technician (Fortune) took the time to inspect the vehicle more thoroughly. It was found that one of the front wheels had not been properly tightened (I was provided with a report). Once corrected, the noise disappeared. This was concerning, as it could have become a serious safety issue especially only discovering this after travelling between Provinces. In hindsight, there had been some delays and back-and-forth during the original tyre replacement regarding whether one or two tyres were needed, and the process took longer than expected close to closing time. It’s possible that this contributed to something being missed. My recommendation to other customers to be safe, I would suggest: Double-checking tyre pressures after a service Ensuring wheel nuts are properly tightened (either yourself or at another workshop) Requesting reports for wheel alignment and balancing after paying for those services Lastly, what added to the frustration was feeling dismissed when raising concerns, rather than feeling reassured. I would have liked the business to take responsibility and be more vigilant in future.
1 reviews | Active since Jan 2020
Super Quick Potchefstroom...been here since 10:00 am in the morning were told my car would take an hour , 4 hours later still waiting , while customers that came after me are even being offered cappuccinos and I'm freezing
1 reviews | Active since Jan 2020
Super Quick Potchefstroom...been here since 10:00 am in the morning were told my car would take an hour , 4 hours later still waiting , while customers that came after me are even being offered cappuccinos and I'm freezing
1 reviews | Active since Jan 2020
I took my vehicle to Supaquick Vanderbijlpark for wheel balancing and rotation. They fastened the wheel nuts with a wheel nut spanner and reported the job done. I requested them to use a torque wrench and was surprised that they said their wrench is defective.
1 reviews | Active since Jan 2020
I took my vehicle to Supaquick Vanderbijlpark for wheel balancing and rotation. They fastened the wheel nuts with a wheel nut spanner and reported the job done. I requested them to use a torque wrench and was surprised that they said their wrench is defective.
1 reviews | Active since Jan 2020
After a very disappointing experience at Tiger Wheel & Tyre Fourways Crossing, I decided to visit Supa Quick Fourways — and what a difference it was. From the moment I arrived, I was assisted promptly, even though the branch was busy with several customers. The team remained professional, efficient, and welcoming throughout. A special mention to the manager, Nico, and his staff – their service was truly outstanding. They were friendly, knowledgeable, and took the time to properly assess the issue with my tyre. What I really appreciated was their honesty and willingness to help, ensuring I received the correct solution rather than unnecessary replacements. While I was there, and based on their professional advice, I decided to go ahead with replacing my tyres, and the process was handled efficiently and at a very reasonable cost. It’s refreshing to experience such excellent customer service, especially when it is combined with professionalism and genuine care for the customer. Thank you to Nico and the entire team at Supa Quick Fourways – I will definitely be returning and highly recommend your branch to others.
1 reviews | Active since Jan 2020
After a very disappointing experience at Tiger Wheel & Tyre Fourways Crossing, I decided to visit Supa Quick Fourways — and what a difference it was. From the moment I arrived, I was assisted promptly, even though the branch was busy with several customers. The team remained professional, efficient, and welcoming throughout. A special mention to the manager, Nico, and his staff – their service was truly outstanding. They were friendly, knowledgeable, and took the time to properly assess the issue with my tyre. What I really appreciated was their honesty and willingness to help, ensuring I received the correct solution rather than unnecessary replacements. While I was there, and based on their professional advice, I decided to go ahead with replacing my tyres, and the process was handled efficiently and at a very reasonable cost. It’s refreshing to experience such excellent customer service, especially when it is combined with professionalism and genuine care for the customer. Thank you to Nico and the entire team at Supa Quick Fourways – I will definitely be returning and highly recommend your branch to others.
The most common complaint about Supa Quick, based on Hellopeter's AI analysis of recent customer reviews, is Service, Repairs & Maintenance. Service, Repairs & Maintenance (2.0) is the most common complaint area. Customers report repeat faults on wheel bearings and shocks, incorrect tyres fitted, missing lock nuts, lengthy turnaround times stretching from one hour to a full day, and alignments that leave vehicles pulling or vibrating.
Supa Quick has a TrustIndex of 3.8 out of 10 on Hellopeter, based on 57 reviews in the last 12 months. Hellopeter has tracked Supa Quick across 708 total reviews. How is the TrustIndex calculated? →