TW
Tammy W
Active since Feb 2024
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Supa Quick Fourways – Turning a Bad Experience into a Great One
After a very disappointing experience at Tiger Wheel & Tyre Fourways Crossing, I decided to visit Supa Quick Fourways — and what a difference it was. From the moment I arrived, I was assisted promptly, even though the branch was busy with several customers. The team remained professional, efficient, and welcoming throughout. A special mention to the manager, Nico, and his staff – their service was truly outstanding. They were friendly, knowledgeable, and took the time to properly assess the issue with my tyre. What I really appreciated was their honesty and willingness to help, ensuring I received the correct solution rather than unnecessary replacements. While I was there, and based on their professional advice, I decided to go ahead with replacing my tyres, and the process was handled efficiently and at a very reasonable cost. It’s refreshing to experience such excellent customer service, especially when it is combined with professionalism and genuine care for the customer. Thank you to Nico and the entire team at Supa Quick Fourways – I will definitely be returning and highly recommend your branch to others.
0 replies
2 months ago
Formal Complaint – Service Experience at Fourways Crossing Branch
Good day, I am writing to formally lodge a complaint regarding the service I received at your Tiger Wheel & Tyre branch at Fourways Crossing. This is unfortunately my second negative experience at this branch, and I feel it is important to bring this to your attention. During my recent visit, I waited several minutes to be acknowledged while staff members were on their phones and engaged in conversation, despite me being the only customer present. When I was eventually assisted, the interaction was abrupt and lacked professionalism. The staff member assessed my vehicle very briefly and, without removing the tyre or conducting a proper inspection, advised that the tyre could not be repaired and would need to be replaced at a cost of approximately R2,500. This was concerning, as no thorough evaluation was carried out. I subsequently visited another service provider in the area, where I received prompt and professional assistance despite them being busy. Upon inspection, they confirmed that the issue was minor and required only the removal of a nail and a simple repair. I ultimately opted to replace both front tyres at a significantly lower cost than what I had been quoted for a single tyre at your branch. In addition, I would like to raise a previous incident at the same branch. Following a tyre repair, the wheel bolts were not properly secured, which resulted in my wheel coming off while I was driving in peak traffic. This posed a serious safety risk and resulted in substantial repair costs. I did not receive any follow-up or acknowledgement after reporting this matter. The level of service, lack of care, and apparent unwillingness to properly assist customers is extremely disappointing. Based on these experiences, I have unfortunately lost confidence in this branch and Tiger Wheel & Tyre as a reputable company. I trust that this matter will be taken seriously and addressed appropriately, as such service standards do not align with the reputation of your brand. I look forward to your response. Kind regards,
1 reply
5 months ago
An amazing gent assi...
An amazing gent assisted me yesterday was patient and willing to help thank you Brad for being so kind and helpful
1 reply
9 months ago
Press panic button 6...
Press panic button 67 tines and ignored during attempt *******
2 replies
9 months ago
Amazing people both ...
Amazing people both Simpiwe and Refilwe great to deal with they deserve 5 star rating and pineapple should be proud of these 2 ladies ❤️❤️
1 reply
10 months ago
Refilwe has always b...
Refilwe has always been excellent help is she leaves i change my insurance thank you
1 reply
17 months ago
Checkers Leaping Frog
Checkers Leaping was fantastic during their first week of operation, but sadly, they’ve now become just like the rest. I went to purchase R99.00 Cell C Data, and instead, they sold me Cell C Home Data. When I questioned why customers must endure long waits while staff stand around laughing and joking, it felt like selling me the wrong data was just a way to retaliate for pointing out their poor service. As a result, I’ve wasted R99.00. It’s shocking that not a single person at Money Market seemed to know how to sell data properly. Checkers, please train your staff!
0 replies
24 months ago
Mark White Motors Lonehill
I visited Mark White Motors for the first time about six weeks ago and was completely surprised by their amazing customer service. Everyone was friendly and extremely willing to help. I went back yesterday for a minor problem, and they treated me like I was their only client. Wonderful service, fantastic employees, and a great dealership. Keep it up, Mark White Motors!
0 replies
25 months ago
AFRIHOST .COM
Wow, this company is terrible. I signed up for a service and then struggled to log in. They charged me double the agreed amount and blamed it on me. I have a voice recording of the amount I agreed to, but they claim I'm lying and keep insisting I agreed to the higher amount. Please think twice before choosing Afrihost—they are the worst.
0 replies
27 months ago
EBK AUTO DEALERS
Despite financing through WesBank, the initial payment remains unprocessed. The situation began on February 11, 2024, at EBK Motors Rosettenville when we visited to explore a car they advertised. Despite preapproved finance, the vehicle exceeded our budget. However, after a successful test drive, we opted for an Opel Corsa Eco Flex. Yet, during paperwork, another customer arrived offering cash for the same vehicle. An EBK salesman's remark indicated a preference for cash, raising suspicions. The Opel Corsa failed its roadworthy inspection, and our request for the report was denied. We shifted focus to a Fiat 500, meeting our requirements. Obtaining the license disc proved challenging despite numerous unresponsive calls. On March 1st, we visited the dealership to collect it, facing a delay. Despite setbacks, we eventually obtained necessary documentation. On March 11th, 2024, the vehicle failed to start, towed by Auto & General to our home. Despite numerous attempts to contact EBK, all calls were declined. I took over on March 13th. Efforts to contact EBK were fruitless until contacting WesBank via email. A WhatsApp message from Warrick assured assistance but provided no resolution despite sharing video and location. Requests for a loan car were initially ignored until mentioning the Ombudsman. The car was eventually collected on March 15th, 2024. We've owned the car for precisely 1 month and 1 day, driving it for only 26 days, facing 21 days without a car. This situation has been frustrating. On March 19, 2024, Warrick questioned who changed the starter, implying we worked on the car. This morning, March 20, 2024, I inquired about the situation's status, told to wait as they investigate and need to play detective. While they investigate, we bear financial strain and inconvenience. Despite mentioning during the test drive that the car needed a specific starting procedure, we trusted their expertise. Requesting contact details of EBK Motors' owner or DP was declined, advised all messages go to the manager, which seems misleading.
0 replies
Review Distribution
5 Star
5 (41.666666666666664%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (58.333333333333336%)