EA
EBK Auto Dealers
Claimed Business
EA
EBK Auto Dealers
Claimed Business
1,122 Reviews (last 12 months)
Does not respond to reviews
Rated in:
Scores reflect the Overall AI Score for each category
EBK Auto Dealers
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, EBK Auto Dealers receives strong praise for its sales staff and purchasing experience, with customers frequently naming specific consultants who guided them through vehicle selection and finance. However, recurring complaints about delayed registration papers, post-sale communication breakdowns, and unresolved mechanical defects highlight serious aftercare and quality issues that overshadow the otherwise positive front-line sales experience.
TrustIndex
6.7
Jul '25 - Jun '26
Based on recent customer reviews, EBK Auto Dealers receives strong praise for its sales staff and purchasing experience, with customers frequently naming specific consultants who guided them through vehicle selection and finance. However, recurring complaints about delayed registration papers, post-sale communication breakdowns, and unresolved mechanical defects highlight serious aftercare and quality issues that overshadow the otherwise positive front-line sales experience.
EBK Auto Dealers's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers consistently name sales consultants like Sanele, Eugene, Cyril, Nompilo, Nanicky, Ayanda, and Kamogelo as patient, friendly, and knowledgeable. Many describe staff going above and beyond, staying late, and explaining vehicle details clearly during the buying journey.
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Used this business recently? Share your experience to help others decide.
Share Your ExperienceThe most common complaint about EBK Auto Dealers, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. Multiple buyers report serious post-purchase defects including engine failures, clutch issues, missing spare wheels and tools, dead batteries, and damaged bumpers. Some customers describe being sold cars in undriveable condition with the dealership refusing accountability for repairs.
EBK Auto Dealers has a TrustIndex of 6.7 out of 10 on Hellopeter, based on 1,122 reviews in the last 12 months. Hellopeter has tracked EBK Auto Dealers across 4,605 total reviews. How is the TrustIndex calculated? →