RD
Renew-It Durban
Verified Business
RD
Rated in:
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Renew-It Durban delivers consistently exceptional panel beating and repair experiences. Customers repeatedly name service advisors Kary, Tembakazi, and Maggie for outstanding communication and care. Workmanship is praised as making vehicles look brand new, with quick turnarounds and proactive daily updates. A small number of complaints highlight unresolved post-repair defects and ignored follow-up communication.
TrustIndex
9.2
Ranking
#3
in Repairs & Service
NPS Score
70
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, Renew-It Durban delivers consistently exceptional panel beating and repair experiences. Customers repeatedly name service advisors Kary, Tembakazi, and Maggie for outstanding communication and care. Workmanship is praised as making vehicles look brand new, with quick turnarounds and proactive daily updates. A small number of complaints highlight unresolved post-repair defects and ignored follow-up communication.
Renew-It Durban's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Staff are repeatedly named with high praise, especially Kary, Tembakazi, and Maggie. Customers describe them as warm, professional, knowledgeable, and going the extra mile, with reception and management also commended for hospitality and respectful client treatment.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Had a repair Nov 2025. Items ****** out my car. Paint peeling after a few months. Called over and over , been there twice. Their managers not calling back. They promised to call each time. I cannot afford to hire a vehicle while they fix their mistake. Promised to give me a courtesy car still awaiting feedback.
1 reviews | Active since Jan 2020
Had a repair Nov 2025. Items ****** out my car. Paint peeling after a few months. Called over and over , been there twice. Their managers not calling back. They promised to call each time. I cannot afford to hire a vehicle while they fix their mistake. Promised to give me a courtesy car still awaiting feedback.
1 reviews | Active since Jan 2020
The staff was very friendly and welcoming, from guards at the gate to the personnel at reception. Katy was very friendly and assisted me with the paperwork and the job done on the car was great.
1 reviews | Active since Jan 2020
The staff was very friendly and welcoming, from guards at the gate to the personnel at reception. Katy was very friendly and assisted me with the paperwork and the job done on the car was great.
1 reviews | Active since Jan 2020
The experience was awesome,Maggie was updating me everyday which made things much easier,I saw my car and I'm very happy with the work done on my car.Big up to Technostar Body Repairs🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳❤️🙏🏽Thank you so much to the Team🥹❤️
1 reviews | Active since Jan 2020
The experience was awesome,Maggie was updating me everyday which made things much easier,I saw my car and I'm very happy with the work done on my car.Big up to Technostar Body Repairs🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳❤️🙏🏽Thank you so much to the Team🥹❤️
Renew-It Durban scores 4.7 out of 5 on Hellopeter's AI analysis of service quality in Repairs & Service, compared to the Repairs & Service industry average of 3.3. Their strongest theme is Communication (4.8); their weakest is Turnaround Time (4.5). The top AI-rated Repairs & Service business on Hellopeter is Eljoney Executive Body Repairs (4.7). How is the AI Score calculated? →
Renew-It Durban has a TrustIndex of 9.2 out of 10 on Hellopeter, based on 452 reviews in the last 12 months. Hellopeter has tracked Renew-It Durban across 2,469 total reviews. How is the TrustIndex calculated? →