RCS/Edgars
Unclaimed Business
|1.2|50 Reviews (last 12 months)|This business does not respond to reviews
RCS/Edgars
Unclaimed Business
|1.2
50 Reviews (last 12 months)
Does not respond to reviews
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, RCS/Edgars customers describe deep frustration with billing disputes, unauthorised subscriptions, and unresponsive service. Long-standing account holders report unexplained service fees, Blue Label charges added without consent, and settlement letters that never arrive. Agents are widely described as rude or dismissive, with calls dropped mid-conversation. A small minority highlight isolated in-store moments of kindness, but the overall tone is overwhelmingly negative.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
Trustindex Rating
1.8TrustIndex
1.8
Frequently Asked Questions About RCS/Edgars
What do customers say about RCS/Edgars?
Based on recent customer reviews, RCS/Edgars customers describe a deeply troubled experience marked by unauthorised subscriptions, unresolved billing disputes, and prolonged communication breakdowns. Long-standing account holders report eroded trust since RCS took over collections, citing hidden fees, Blue Label charges added without consent, and harassment over alleged arrears. Isolated bright spots exist in store-level staff interactions, but systemic issues dominate the feedback.
Is RCS/Edgars trustworthy?
Recent reviews (50)
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