SQ
sandisiwe Q
Active since Jan 2014
19
Reviews
0
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Reviews
19 reviews3 months ago
Manual payment date
I changed my banking details on the 09/10/2025. I went to Telkom Zevenwacht mall for them to update my banking details and was told that they will only be updated after 6 months of being active. A lady logged in to my account and gave me a ref number to use when to make a manual payment. My debit date is the 31st or 1st. I ahve been making manual payments using my bank app around 25/26 of each month since 25 October 2025. I receievd an invoce with a penalty fee or R199 and was told at the shop that my payment reflected late so I should log a dispute, which I did and a call centre agent called me for details and I assumned that my disput was approved. I received another invoce with the same penalty and I went back to log another dispute and that is when I was told I was suppose to make payments 10 days before my debit order date. I am disputing this because for the 3 months I have been making the payments, no one told me that I was suppose to pay 10 days before, even the lady that assisted me mid Jan when I I went to log a dispute
0 replies
9 months ago
Edgars not accetpting an online purchase return.
I bought a foundation from edgars online, I recieved an incorrect colour shade, when I returned it to an edgars store in zevenwacht maal, I was told to take it to Somersaet West mall or to Tygervalley Mall, I told them I will not do that as the edgars policy says an online item can be returned at any edgars store. they called a manager (Meagan) for me who told me she willnot take the foundation because i did not buy it from them. i told them the policy says i can return it at any edgars store, she was not apologetic and when I told her that, she said her name is Meagan not edgars and she is just an employee at edgars. i told her i will not go home with the foundation as it isnot what i ordered.
0 replies
9 months ago
Edgars Zevenwacht not accepting a return
I bought an estee lauder double wear foundation from edgars online and selected store collection which i collected at Edgars Zevenwacht Mall. I received an incorrect colour shade. When I returned the goundation at Edgars, i was told that I need to take it back to edgars Somerset West or Tygervalley and I told them I wil not do that because the edgars online purchase policy says you can return an item at any edgars store. THey then calle dthe manager who is Meagan who did not evenn acknowledge that edgars was at fault for giving me an incorrect colour, she said she is not edgars and only works for edgar. i told her I will not take the foundation because it is not what I ordered and what I paid for. She has not customer service ethecis, did not even apologise. left the foundation with her as I told her i can not take it back because it's not what I ordered.
0 replies
9 months ago
Great Service Kaleb
I would like to give thanks to Kaleb and the Lady Manager who I didn't take her name and Capitec Bank Zevenwacht mall outside not the one close to FNB. Their service was top notch and they were able to assist me the soonest.
2 replies
11 months ago
Can not withdraw from old mutual app and been transferred back and forth
I have a savings investment with Old mutual, I have been trying to withdraw money from it using their app, the withdraw button is disabled on the app. I have been on a call with old mutual call centre for almost an hour being transferred to different departments where i am told my money is with Group scheme and will be transferred to that department and still get transferred to an incorrect dept. Last person i spoke to not sure if she said her name is Nabina but hang up on me when i waited to be transferred again Old mutual I want my money as in today.
1 reply
16 months ago
I would like to writ...
I would like to write a review about King Price Insurance
1 reply
43 months ago
I would like to write a review about King Price Insurance, Thapelo Mohlamonyane’s service
I would like to write a review about King Price Insurance, Thapelo Mohlamonyane’s service. I had an issue with my premium that was a bit high for me seeing that I want to add more items to the cover and he managed to decrease it by R127. Big thanks to you sir for promptly responsind and assisting me. You kept the King Price promise
1 reply
48 months ago
False Advertizing
Their website states that a Finger Wave Pixie - Natural Colour is R500. I sent a friend of mine to go buy it for me and she was told its R650. She called me while at the shop and they told me its R650 I regard this as false advertising as their price is different from what their website says. They told me to check facebooka nd I told them I rely on their site not facebook, what if I didn't have a facebook account.
0 replies
55 months ago
NOT RECEIVED ONLINE PURCHASE/FOOD ORDERED
On the 17/11/2021 around 12:33 pm, I placed an order online order at KFC of 1x Sweet Chilli Cheese Twister Box with Soda Fountain Drink 1x Coke at R80.90 and received and email and sms confirming the order with the order number. I received a second sms that I should use a link to check-in when I am 2 min away. Later when my boyfriend went at KFC Westgate to collect the order he was told they can not find the order number on their system and and can not be given our food, we went back home as we can not be given the food we paid for. Can I please get my money back as I have proof of payment and communication from FKC regarding my order KFC Westgate
0 replies
62 months ago
Cancelled device but the premium is still taken fron bank account
First of all I do not understand why a trackibg company can not see when a car is involved in an accident and when the device is not active. I was involved in a car accident 13 March 2021 and my car was written off. End of March they deducted from my bank account. I wrote to Netstar informing them that I no longer own the car and would like a cancellation and I was advise the request would be done. Today my account is deducted again which I do not understand why. I want my money back because I informed you about the accident and received an email that my request would be done.WHY WOULD YOU DEBIT MY ACCOUNT?
1 reply
Review Distribution
5 Star
4 (21.05263157894737%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (78.94736842105263%)