Based on recent customer reviews, King Price Insurance delivers a consistently strong customer experience, with particular praise for the warmth, professionalism, and dedication of individual consultants. Customers frequently name specific agents who go above and beyond. Communication is generally fast, with rapid callbacks and proactive updates praised regularly. Pricing is seen as competitive with a valued decreasing premium model, though some customers express frustration with claim rejections, repair quality, and occasional communication breakdowns during complex claims.
Top Strengths:
- •Agent Quality & Customer Care: Customers consistently name individual agents like Cameron Eckardt, Gontse Matjeni, Nompumelelo Dube, and many others with glowing praise. Words like 'amazing,' 'patient,' 'friendly,' and 'above and beyond' appear repeatedly across the dataset.
Replied to 7.559395248380129% of negative reviews
Typically takes less than 22h 46m to reply
TrustIndex
9.3
Score
Avg Reply
330
Hours
NPS Score
65
Recommended: Very Likely
Replied to 7.559395248380129% of negative reviews
Typically takes less than 22h 46m to reply
Apr '25 - Mar '26
Recent reviews (21,306)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
I spoke to Emely fro...
I spoke to Emely from King Prize and received excellent service from her.
1 reviews | Active since Jan 2020
I spoke to Emely fro...
I spoke to Emely from King Prize and received excellent service from her.
1 reviews | Active since Jan 2020
Keanu was an excelle...
Keanu was an excellent consultant and provided me with a good premium
1 reviews | Active since Jan 2020
Keanu was an excelle...
Keanu was an excellent consultant and provided me with a good premium
1 reviews | Active since Jan 2020
So far I'm very happ...
So far I'm very happy with kingprice no hassle at all
1 reviews | Active since Jan 2020
So far I'm very happ...
So far I'm very happy with kingprice no hassle at all

