KP
King Price Insurance
Verified Business
KP
Rated in:
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, King Price Insurance is praised for friendly, knowledgeable consultants and fast roadside assistance, with named agents repeatedly recognised for going the extra mile. Claims handling is generally smooth and quick, though a recurring minority report rejected claims, slow assessor turnaround, and policy term surprises. Premium reviews and discounts are a frequent positive, while unauthorised debits and difficult cancellations remain pain points.
TrustIndex
10
Perfect Score
Ranking
#2
in Funeral Insurance
NPS Score
65
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, King Price Insurance delivers consistently strong service across most touchpoints, with customers frequently praising friendly consultants, fast roadside assistance, and smooth claim experiences. While the majority of interactions are described as efficient and professional, recurring concerns emerge around claim rejections, cancellation difficulties, and unexpected premium increases that frustrate long-standing clients seeking fair resolution.
King Price Insurance's biggest strength, according to Hellopeter's AI analysis, is Agent Quality & Customer Care. Customers consistently name specific consultants like Wayne Cooper, Pamela, Musa, and Laurette as exceptional. Reviewers describe agents as patient, friendly, knowledgeable, and going above and beyond. The human touch is repeatedly cited as a key reason for loyalty.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I really got an ongoing update regarding my claim with very helpful staff from King 👑 Price. I take my hat off for Riaan and Anathi Gobeni for their assistance throughout my depressing journey. My daughter got involved in an accident on the N1 south highway and was helped all the way to the police station with a cab 🚕 readily available to bring her home safely. Thanks guys
1 reviews | Active since Jan 2020
I really got an ongoing update regarding my claim with very helpful staff from King 👑 Price. I take my hat off for Riaan and Anathi Gobeni for their assistance throughout my depressing journey. My daughter got involved in an accident on the N1 south highway and was helped all the way to the police station with a cab 🚕 readily available to bring her home safely. Thanks guys
1 reviews | Active since Jan 2020
Neil was great to engage with & provided feedback timeously every step of the claim. High recommend his services. The whole team did an amazing job.
1 reviews | Active since Jan 2020
Neil was great to engage with & provided feedback timeously every step of the claim. High recommend his services. The whole team did an amazing job.
1 reviews | Active since Jan 2020
I would like to write a review about King Price Insurance. The cost of insuring my Izuzu was way too much for me. I contacted a few other companies but all of them were still too high. I contacted King Price and was super happy with them from my first contact with them until I agreed to sign up with them. I saved more than R700 per month with them.
1 reviews | Active since Jan 2020
I would like to write a review about King Price Insurance. The cost of insuring my Izuzu was way too much for me. I contacted a few other companies but all of them were still too high. I contacted King Price and was super happy with them from my first contact with them until I agreed to sign up with them. I saved more than R700 per month with them.
The most common complaint about King Price Insurance, based on Hellopeter's AI analysis of recent customer reviews, is Repair & Service Provider Quality. Roadside assistance via tow truck partners earns strong praise for arriving within 15 to 30 minutes. However, complaints surface around panel beater delays, parts on back-order, missing tools after repairs, and vehicles returned with additional issues requiring further intervention.
King Price Insurance scores 4.2 out of 5 on Hellopeter's AI analysis of service quality in Car Insurance, compared to the Car Insurance industry average of 3. Their strongest theme is Agent Service (4.5); their weakest is Claims Handling (3.9). The top AI-rated Car Insurance business on Hellopeter is OUTsurance (4.2). How is the AI Score calculated? →
King Price Insurance has a TrustIndex of 10 out of 10 on Hellopeter, based on 18,368 reviews in the last 12 months. Hellopeter has tracked King Price Insurance across 117,250 total reviews. How is the TrustIndex calculated? →