NM
Nozuko M
Active since Jun 2013
10
Reviews
0
Industries
Reviews
10 reviews2 months ago
Baywest mall bad experience
On Sunday the 12th of April 2026, I had a bad experience with a trolley guy. He refused to give me a trolley after he just smiled at a white couple and gave them a trolley to use as a pram for their child. I needed the trolley to shop, spent thousands of rands at that struggling mall. I kindly asked him to please give me one trolley and he gave me an attitude and funny looks, when I asked him why he preceded to tell me that he was not forced to help me and left with all the trolleys. Good luck Baywest in attracting the majority of the customers if you think you can treat us black people bad and you gonna thrive from the business of minority.
0 replies
3 months ago
Palesa and Nkululeko were superb
Palesa and Nkululeko were superb. I sent an email and received a phone call within minutes. I am super chuffed with the service.
1 reply
12 months ago
Candice Bailey is a super star
Candice Bailey is a super star. Keeps me updated with the progress with regular feedback.
1 reply
31 months ago
Great efficient sero
Received a great service from Roxanne, she dealt with my query for 2 days and kept me updated throughout the process. Truly appreciated.
0 replies
123 months ago
Unauthorised upgrade
An unauthorised upgrade was processed on one of my lines with MTN 083754.... I logged a query and sent a copy of my ID and an affidavit on 18 March already but I have not heard feedback. How convenient because I am not paying for MTN's boo boo whilst they are taking their own sweet time. I want to take another phone but I am unable to until this issue is sorted out as MTN seems not willing to assist and speed up sorting out their mess
1 reply
125 months ago
DISGUTED
My previous complaint logged in January has been ignored. I am disgusted at your level of service and the fact that you have my money but not interested in addressing my complaint regarding the inferior goods that you sold me. I have no relationship with your supplier, I gave my money to you not to the supplier. <br> <br> I have reported this matter to the consumer commission and I was called within a day of lodging the complaint. Now Joshua Doore see you in court. The public must be made aware of your crooked ways
1 reply
126 months ago
Defective lounge suite
I purchased a lounge suite at Joshua Doore Port Alfred in April 2016 and they were delivered the same month. In December my family notice that it is starting to tear and I immediately contacted Lisa the store Manager who promised me that she is going to log the complaint with the call centre.<br> <br> On 13 January 2016 she called and advised me that the part that is damaged is not covered by manufacture warranty, based on pictures that I sent her. My issue is that no one came to have a look at the lounge suite all this is based on pictures that I sent her, the next problem is that I did not buy the goods from the manufacturer but from you Joshua Doore and I expect you to go take back your defective goods and give me my money back
0 replies
131 months ago
Porting query
David Ritchie with Cellphone number is struggling to get his port in approved from Autopage to Anglo American's corporate account. Tumelo Maboe has been dealing with this issue and all of a sudden is unavailable to answer calls and advise the reason why Autopage is rejecting the port request. I cannot believe a Corporate client can get such a shocking service, sure individual customers are treated like dirt
1 reply
137 months ago
Messed up my package
How dare you expect me to drive to your branch to listen to a call. Why not drive to me and let me listen to the call at my office. I do not work for Virgin, how on earth am I going to get time to be chasing phone call recordings<br> My issue is far from over, Virginmobile hired a bunch of losers who do not know what customercare means<br> I demand the call be brought to me if it cannot be e-mail, failure which I stop paying this account. I do not care about blacklisting, I have a new car and a house
1 reply
138 months ago
Still awaiting feedback
From my previous query, I am still awaiting feedback from Virgin. I was promised you were going to request the call and listen to it and then come back to me with feedback within 2 weeks
1 reply
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (60%)
1 Star
1 (10%)