JM
Justin M
Active since Jul 2011
12
Reviews
0
Industries
Reviews
12 reviews1 month ago
Booking for What???!!!
Good day I'm truly dissipointed in PG Glass. I booked my Car for new Windscreen on the 8th April 2026 to be replaced on the 18th April 2026. When got there at PG Glass Allen's Nek they said sorry the windscreen is not there yet, will only be on Monday. They shouldv'e phones me earlier and let me know about this, i made special arrangements to get the car there. I don't know what you guys are doing during the week. But i have to work. So my question is, Why didn't they phoned me? And why do you have a booking system that doesn't work? Wast of my time. Really disappointed!!! Ref nr: WO-001577816
1 reply
4 months ago
Account Closure
Good day I'm really not happy with the way it takes to close my Makro Credit Card account. On the 19th January I requested a Settlement Quote and Request to close the account. I got the settlement letter and Email for Account Closure Request. I paid the Settlement amount that was on the Settlement letter. On the 23 January I phoned in to get an update regarding the account closure, and was that you need to do a refund because the amount is more than the Limit, I asked for the Settlement Letter and paid that amount? Now it's a problem! On the 26th January there was a debit order that went off, and my account is still not closed! So on the 28th January I phoned in and asked what was going on and the debit order was never stopped on your side when the request for account closure was done. So i had to email Refunds to get my money back. On the 29th January i recieved a email that the Refund is confirmed and it will take 7-14 days to get the refund. But in the same email it states "RCS will Charge a monthly service fee" So in other words, by the time i get my refund, I will then owe RCS again before the close my account? If it will ever be Closed? Because once i paid the service fee, then i will be over again and have to do a refund again? You see my problem here? Because it's a never ending cycle of events. This is totally unacceptable and to be Honest, RCS will never see me again! So much hassle just to close an account with you!
1 reply
18 months ago
Shocking experience!!!
Never Ever Again will ingonto HiFi Corp Nortgate!!! Shocking experience!! I phone in earlier today to make an appointment for 16:45 to upgrade my Vodacom Contract. I got there at 16:40. Shockingley seems that no one knows how to do an upgrade. Took a while before they got all their ducks in a row. Finally when they knew, they told me to come back the next day. I asked them why, and the lady just said she doesnt have time for me or waiting for me!! I made an appointment for a reason. Now she tells me this? This is unacceptable!!! Never Ever again will i do business with HiFi Corp Northgate!!!!!
0 replies
34 months ago
No Communication
I bought new Vehicle and took out the MSure Minor Damage Policy for Minor dents and scratches. Now this Policy is coming to and end and i wanted to claim on this policy to fix a minor scratch on my vehicle. I went online and submit a claim online and since then i heard nothing back from them. Its been 2 weeks now. This is very unprofessional. In my mind they don't want to help me because the policy is ending soon. I paid for this service and i don't get any service back. Never ever will I recommend them to any one. They are easy to sell you the policy, but no after services at all!!!
3 replies
37 months ago
Utterly useless!! No Communication, no real updates and no Feedback.
Utterly useless!! No Communication, no real updates and no Feedback. My Fibre line went down at 7pm Monday 22/05/23, I reported the Fibre that is down with my ISP. I get a message saying this is on Vumatel Side, and got my reference number. And since then, i got some communication back, Tuesday 23/05.23 in the morning it was Vandalism that caused the outage. And that their team is on site Fixing the problem. Later that afternoon it was a tree that fell on the main line, and the team is on site fixing the problem. Its Wednesday 24/05/23 and still no internet. They can't give me real answers, and now lying to me on what is going on. I tried to get updates, but they just ignore me. Vumatel is really really a bad choice! I'll be moving away from them as soon as i can. And i will never ever recommend to use their service. If they don't lie to me, or have better communication I don't think i would have been so cross with them. I need a ETA!!! No other excuses!
3 replies
38 months ago
Awesome Service
Awesome Service. From the "Get go" they take you through step-by-step. Highly recommended for internet services.
0 replies
40 months ago
OMT move Disaster!
Highly disappointed in VOX Telecom. For a month i tried to get my OMT moved to another room in my house. Finally someone phoned be about this move, i told them to please send me a quote to move the OMT, and the never did. Week after that i received a call again to arrange a date and time for the OMT move, and i told them again to send me a quote, and they never did. So on Saturday the guys came to my home to move the OMT. Once the walked into my place they asked me if i received the quote and pay? So i said no, because i haven't received any quote after asking the numerus times. So they just said to me sorry we cant help you then, and got into their car and went off. This is very unprofessional! 1st i waited more than a month to get assistance. 2nd i never received a quote, 3rd they left me high and dry with no OMT move yet. Only now that i have send them an Email because i'm not happy with this, now i received the quote. I'm sorry but i wont pay for this move anymore, i will cancel my subscription with Vox Telecom now. This is not good business practice and on top of that i pay R899 for a 50mb line. I can get the same line speed for R649 by another ISP.
1 reply
51 months ago
MBD Inc Harassment!!!!!!!!
I am getting messages everyday from MDB Inc about my Vodacom account (which, by the way, is not my account, I don't even know the person Mr Erasmus) that is behind. I have asked them to take my nr off their system, I even provided them with the correct cellphone nr. After 8 months, I still get a messages everyday. Please can somebody make work of this, as screaming and shouting doesn't help. They are totaly useless and Harassing me with all this Messages. This is INSANE!!!! I
1 reply
55 months ago
Shocking Customer Care Service.
I really had a bad experience to get someone to help me. My Problem: I have 2 Personal Protection Plans debit orders that goes off on my account. The one loan is still active, but the other one was settled in March, but the Personal Protection Plan for the on load that was paid off in March is still going off every moth from my account. So i tried Phoning the Customer Service and every time when someone answer the phone i explain to them my problem and they said the will transfer me to the relevant department, and every time i waited 10min then get cut off. I tried like 8 times, that is 80min on the Phone with no answer still. The 9th time i phones, i got transfer 4 times, and then got cut off again, that call was 20min. It doesn't seem that anyone one knows hoe to help me, or its seems that no one knows how to sort their clients out, they just transfer you, and you get cut off. This is really unacceptable!
7 replies
93 months ago
10mbps, Downgraged to 4mbps without my Knowledge
Hi There 2 Moths ago Telkom downgraded my Fibre line from 10mbps to 4mbps. Since then im trying to get it back to 10mbps. But no luck! They keep telling me they are busy with the order, and it has been rejected. They will send it to IT! I don know what to do anymore. Because for 2 months they tell me everyday they will come back to me. If Telkom don't want me as a client, please cancel my contract, because Telkom changed my 10mbps line with out me asking for it, and i signed a 24month contract. And i know you are going to tell me you will come back to me, but nothing happens after that. I'm going to cancel my debit order, and i don't care if they take me to court, because they breached the contract and making changes on my contract without my knowledge.
0 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
9 (75%)