MG
Mxolisi G
Active since Jan 2011
45
Reviews
0
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Reviews
45 reviews2 weeks ago
A Big Thank You to BMW Midrand for Helping Me Keep My Hard-Earned Money!
A Big Thank You to BMW Midrand for Helping Me Keep My Hard-Earned Money! Yesterday afternoon after work, I visited BMW Midrand to view a pre-owned BMW 420d advertised online for approximately R969,000. I also took along my nearly brand-new 2026 Suzuki Swift, with less than 500km on the clock, for a trade-in valuation. Upon arrival, I was greeted professionally enough by a salesperson, and I explained that I am debt-free and wanted to approach any potential purchase responsibly, without taking on excessive debt. The first issue arose when I viewed the 420d and discovered that the mileage was significantly higher than what had been advertised online. While my vehicle was being evaluated, I kept an eye on it from inside the dealership. I noticed three staff members, including the salesperson assisting me, gathered around my vehicle. What concerned me was the manner in which my car appeared to be handled - doors being opened and shut carelessly, accompanied by laughing and what I perceived as mocking behaviour. Considering the vehicle is practically brand new, I found this highly unprofessional and disrespectful. After waiting for the valuation outcome, I was offered R180,000 for a vehicle that retails for approximately R249,000 and is only a few weeks old. Naturally, I declined. I simply responded that accepting such an offer would be financially irresponsible and thanked the salesperson for his time before leaving. I have owned many vehicles over the years, ranging from entry-level to premium brands, but I can honestly say this was one of the poorest dealership experiences I have encountered. What disappointed me most was not even the low trade-in offer, dealerships are entitled to make offers based on their business models. It was the overall customer experience: the inaccurate vehicle adverti*****t, the apparent lack of respect shown toward my vehicle, and the general conduct during the process. Ironically, I walked into BMW Midrand prepared to seriously consider signing a finance deal, but I left feeling genuinely relieved that I did not spend my hard-earned money there. Luxury is not only about the badge on the car - it is also about professionalism, transparency, and how customers are treated. Unfortunately, there was nothing luxurious about my experience at BMW Midrand. So, thank you BMW Midrand, you helped me keep my money, which will now be going straight into my investment portfolio instead.
0 replies
2 months ago
Poor Poor Service Delivery!
I am writing to formally express my dissatisfaction with the service I recently received. Unfortunately, I experienced two separate incidents within a single week, both of which were deeply disappointing. The first issue involved a pricing error where a promotional discount was not app**** to my order through the Pick n Pay App resulting in me being overcharged. When I contacted customer support, the agent informed me that she could not see the promotion on her system, which made it seem as though my concern was not being taken seriously. After requesting to speak to a supervisor, the matter was escalated and the store later confirmed that the promotion did exist, but there had been a system error. While I eventually received an apology and a voucher, the initial handling of the situation was frustrating and concerning. The second incident occurred a few days later. I placed an order at approximately 10:21 AM and monitored its progress via the app. To my surprise, the shopping process only began about an hour later. After waiting nearly two hours, I contacted customer support. Notably, these calls are not toll-free, and customers are required to bear the cost, often for extended periods of time. During the call, I was asked how I would like to proceed, which I found inappropriate, as I had contacted support for assistance, not to manage the process myself. Ultimately, the agent cancelled my order, which disrupted our family plans for Good Friday and caused unnecessary inconvenience. These experiences have left me extremely disappointed. The lack of timely service, poor communication, and the additional cost of seeking support have led me to lose confidence in your platform. As a result, I have decided to discontinue using the app and will reconsider shopping with you in the future. I hope you take this feedback seriously and make the necessary improvements to prevent similar experiences for other customers.
2 replies
2 months ago
No More Pizza Hut , No More Mr Delivery!
I spent R199 on pizza from Pizza Hut. One chicken and mushroom and one rib pizza. It was like eating bread with sauce, only a few “sprinkles” of meat! The pizza remains uneaten. When I complained to Mr Delivery, all they said was “sorry about that, we’ll make them aware”. Can you imagine!!! R200 wasted. No more Puzza Hut and no more Mr D!!
0 replies
6 months ago
Nedbank’s Growing Problems!!!
I have lost count of the number of issues I’ve had with my bank accounts at Nedbank over the years, ranging from interest rates reflecting incorrectly on an investment account to all sorts of electronic problems. The latest issue is an “interest” charge of between 4c and 20c every month. I raised this with the bank last month, and all they could say was that I must have exceeded my available balance at some point. How does that make any sense when I do not have any overdraft facility? Furthermore, it’s the most basic transactional account you can get at Nedbank, which means it should be impossible to spend more than what’s in the account. The agent made me feel like I was in the wrong without even investigating the matter. Nedbank’s negligence is a very serious concern because it’s the principle behind the issue that matters. Next month, that charge could turn into tens or even hundreds of rands (or more)! I can’t wait for my investments to mature so I can move my money elsewhere and never bank with Nedbank again.
0 replies
7 months ago
Shoddy Service As Always!!!
I have contacted Standard Bank three times in attempt to get my credit card account closure letter for the credit card I had app**** for. After years of giving them an opportunity to improve before considering returning to the bank, I see that nothing has changed. The service is still as poor as ever, hence my account closure. In fact, the service has been so bad that I did not even get the opportunity to take delivery of my new credit card a few weeks ago. Now they are refusing to provide me with my account closure letter. Wow Standard Bank! Thank you for making it so easy for me to walk away from you yet again, and this time for good!!!
1 reply
19 months ago
A Causal Response To A Very Serious Matter!
I am writing to express to Hellopeter my deep dissatisfaction with a recent experience I had with Checkers. This year, I have encountered numerous issues with my Sixty60 orders, including receiving expired cake slices and incorrect items, which ultimately led me to stop ordering altogether. However, I recently decided to give Checkers another chance, and it turned out to be one of the biggest mistakes I've made. On Friday, October 18, 2024, I ordered groceries, including my usual items. This week, I also decided to try their Chicken Mayo Baguette for lunch. When my order arrived, everything seemed fine. However, upon unpacking my Baguette and taking a bite, I noticed a very pecu**** taste. Upon inspecting the sandwich, I was shocked to find that I had just eaten ham/pork! The Baguette was even labelled as a Chicken Mayo Baguette, making matters worse! As a person who does not consume pork for both religious and personal reasons, I was in a panic and immediately felt sick. After calming myself, I contacted your online help desk to explain the situation. They were equally shocked and offered to credit me for the Baguette. I reminded them of my past experiences with poor service and how I was giving Checkers yet another chance. I also emphasised that a credit for a Baguette was the least of my concerns, as this incident caused me significant distress. The help desk then requested that I send pictures of the Baguette along with other details, which I did. Although I considered deleting those pictures out of disgust, I still have them and am contemplating taking further action, as I believe I have rights. The help desk subsequently contacted the Checkers store in Waterfall, where my order was placed, and provided the deli manager with my contact details so she could reach out to me directly. After a short while, the deli manager (Anne, if I recall correctly) called me, and I reiterated my utter disgust and dismay regarding the entire experience. Her response was similar to that of the help desk: “We’re so sorry for your experience; we will reimburse you for the Baguette.” Since that day, I have not heard from Checkers again. So, Checkers, is this how you handle serious issues with your customers? A very casual response to a very serious matter! I am seriously considering consulting my lawyers about this situation. I am extremely disappointed in you, Checkers.
0 replies
19 months ago
McDonald's - Get Your House In Order!
I am writing to express my deepest regret and disappointment regarding a recent experience at McDonald's - Woodmead branch. On 31 October 2024, at 19:19 last night, I purchased a Family Pack meal (Order/Slip Number: 1850), which was supposed to include 2 Big Macs, 2 Junior Burgers, a box of Chicken Nuggets, and 4 fries, along with 2 regular and 2 small sodas. Upon returning home and opening my order, I discovered that one of the Big Macs was missing. This oversight has left me quite disheartened, as I have always valued my experiences with McDonald's. I kindly request that you review the store camera footage from that evening to investigate this matter further. As a long-time customer, I am genuinely concerned about this experience and hate to think how this incident is even possible. I encourage McDonald's to treat this matter with the seriousness it deserves. This sort of thing should never happen, period!
0 replies
22 months ago
Very Dissapointing Nando's Parktown
I regularly order from Nando's Parktown (virtually every week), typically getting a full chicken and 2 to 3 sides. However, I was extremely disappointed with my most recent order on Friday evening. Upon arriving home, I discovered two burnt drumsticks—one of which had half of the meat missing (I have photos to prove this)—and, most concerning, one whole piece of chicken was missing. Essentially, I received only 7 out of the 8 pieces I was expecting. Returning the order wasn't an option for me, as I live in Midrand, and I choose Nando's Parktown for its proximity to my workplace. This level of service not only lets customers down but risks losing them permanently. Unfortunately, this experience has severely damaged my trust, and it's unlikely I will continue to support Nando's in the future.
1 reply
24 months ago
Home-Connect, I’m done with you!!!
I’m disgusted!!!! My second complaint in less than two months!! I signed up with Home-Connect in April of this year and not even two months into my month to month contract I have gone without internet connection on two separate occasions. The first time, I was hardly two weeks into my contract when I had internet interruptions and it took them about a week to come out to my place to fix the problem. This morning I woke up to no internet connection again! I spent the whole morning with Home-Connect trying to fix the issue while back and forth with their third party service provider, who was absolutely no help because they say the system has deactivated my connection for reasons they cannot explain, and I can only be assisted on Monday! Need I say that I’m paying almost R1,000 per month for none service delivery!!! I must cancel this contract with Home-Connect at no cost to me since I have never been reimbursed for the days lost without internet, yet I had to pay the full monthly payments anyway! I’m done with you Home-Connect!
1 reply
25 months ago
Terrible Service!!
I waited an hour and a half to receive my order with no communication and no feedback!!! I had to call after an hour to find out what was going on. I’m very disappointed Mr Delivery. Perhaps I should look for an alternate delivery service. And I hate the fact that I’m charged for a tip upfront, so if the service is poor, I have no way of withholding the tip. Terrible service!!
0 replies
Review Distribution
5 Star
11 (24.444444444444443%)
4 Star
2 (4.444444444444445%)
3 Star
0 (0%)
2 Star
1 (2.2222222222222223%)
1 Star
31 (68.88888888888889%)