Mr Delivery Reviews | 1.8 TrustIndex | Hellopeter

Mr Delivery Reviews | 1.8 TrustIndex | Hellopeter

Review Distribution

1.3|365 Reviews

Jul '25 - Jun '26

Frequently Asked Questions About Mr Delivery

What do customers say about Mr Delivery?

Based on recent customer reviews, Mr Delivery is facing severe and systemic service failures across nearly every operational dimension. Customers describe extended delays, missing items, undelivered orders marked as completed, payment glitches with refund disputes, and unhelpful agents. Isolated praise exists for individual drivers and select agents, but the overwhelming sentiment reflects broken trust, financial harm, and a customer base actively migrating to Uber Eats and Checkers Sixty60.

What are the most common complaints about Mr Delivery?

The most common complaint about Mr Delivery, based on Hellopeter's AI analysis of recent customer reviews, is Order Accuracy & Delivery. Order Accuracy & Delivery (1.1). Customers describe orders marked delivered but never received, missing items, wrong restaurants delivered, app payment glitches double or triple charging, and drivers cancelling or disappearing with food. Refund processes routinely fail.

Recent reviews (365)

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Used this business recently? Share your experience to help others decide.

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Popular mentions

refund cancelled order missing items cold food rude driver double charged no communication long wait deleting app fast delivery

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1 reviews | Active since Jan 2020

25 May 2026, 16:27

Next day delivery joke

I ordered a chair yesterday and PAID for next‑day delivery. I was told delivery would happen between 08h00 and 19h00. I stayed home the entire day waiting. After 18h00, I suddenly get told there was a “delivery attempt.” That is FALSE. No one called, no one knocked, no proof of any attempt. To make matters worse, your own website says call centres are open until 19h00 – yet when I tried to call at 18h00, I was told you were CLOSED. That’s misleading and dishonest. I demand: Proof of the supposed delivery attempt A proper apology for wasting my entire day A refund for the “next‑day delivery” fee OR delivery of my chair TONIGHT This is disgraceful service. Customers deserve better. #Takealot #MrD #DeliveryFail

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1 reviews | Active since Jan 2020

25 May 2026, 16:27

Next day delivery joke

I ordered a chair yesterday and PAID for next‑day delivery. I was told delivery would happen between 08h00 and 19h00. I stayed home the entire day waiting. After 18h00, I suddenly get told there was a “delivery attempt.” That is FALSE. No one called, no one knocked, no proof of any attempt. To make matters worse, your own website says call centres are open until 19h00 – yet when I tried to call at 18h00, I was told you were CLOSED. That’s misleading and dishonest. I demand: Proof of the supposed delivery attempt A proper apology for wasting my entire day A refund for the “next‑day delivery” fee OR delivery of my chair TONIGHT This is disgraceful service. Customers deserve better. #Takealot #MrD #DeliveryFail

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1 reviews | Active since Jan 2020

25 May 2026, 14:13

MR Delivery Non delivery

Hi Usually deliveries are fine, but today has been a mess. DFD316453438 - Food was ready at 14:50. Only flagged on app as collected at 15:10 (Almost 20 min later). App showed as delivered at 15:16 and only arrived a few minutes later. DFD316456464 - Food was ready at 14:50. Flagged on app as collected at 15:18 and delivered at 15:23. Still not here. Called MR D and was asked to wait 15 min for deliver. Currently on their whatsapp and no eply for almost 15 minutes. Really MR D? Regards,

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1 reviews | Active since Jan 2020

25 May 2026, 14:13

MR Delivery Non delivery

Hi Usually deliveries are fine, but today has been a mess. DFD316453438 - Food was ready at 14:50. Only flagged on app as collected at 15:10 (Almost 20 min later). App showed as delivered at 15:16 and only arrived a few minutes later. DFD316456464 - Food was ready at 14:50. Flagged on app as collected at 15:18 and delivered at 15:23. Still not here. Called MR D and was asked to wait 15 min for deliver. Currently on their whatsapp and no eply for almost 15 minutes. Really MR D? Regards,

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1 reviews | Active since Jan 2020

25 May 2026, 13:10

Poor service

I have been having very poor service with them I places a order 3 time with them and my order has been short very time .i was given coupon for my order but I'm been ask to order for more than my refund and to pay for delivery.

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1 reviews | Active since Jan 2020

25 May 2026, 13:10

Poor service

I have been having very poor service with them I places a order 3 time with them and my order has been short very time .i was given coupon for my order but I'm been ask to order for more than my refund and to pay for delivery.

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1 reviews | Active since Jan 2020

24 May 2026, 15:19

Order cancelled

I placed an order with Mochachos Cavendish of which the order was accepted, waited an hour later to have my order then cancelled, when I phoned through to Mr D, I was told the order was cancelled because the restaurant was closed but the operator can see that they are still open, this is also unfortunately not the first time with this Mochachos as well, really unacceptable to receive an order cancelled message after an hour of waiting and then find out that your money has been credited to a Mr D wallet, you should refund it to our bank account so we can use a platform that doesn't cancel orders an hour after ordering.

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1 reviews | Active since Jan 2020

24 May 2026, 15:19

Order cancelled

I placed an order with Mochachos Cavendish of which the order was accepted, waited an hour later to have my order then cancelled, when I phoned through to Mr D, I was told the order was cancelled because the restaurant was closed but the operator can see that they are still open, this is also unfortunately not the first time with this Mochachos as well, really unacceptable to receive an order cancelled message after an hour of waiting and then find out that your money has been credited to a Mr D wallet, you should refund it to our bank account so we can use a platform that doesn't cancel orders an hour after ordering.

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1 reviews | Active since Jan 2020

18 May 2026, 14:20

Become a driver application

My boyfriend app**** to become a driver, but since March of this year, he had had no correspondence. He is in serious need of a job

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1 reviews | Active since Jan 2020

18 May 2026, 14:20

Become a driver application

My boyfriend app**** to become a driver, but since March of this year, he had had no correspondence. He is in serious need of a job

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1 reviews | Active since Jan 2020

16 May 2026, 10:16

Bad service, no delivery And no communication

On 10/05/2026 I ordered food that was supposed to be delivered by fani, he didn't deliver, no call, no massage instead he cancelled my order and said customer not founding had to call the store since they've me earlier. I called Mr D the lady who answered the phone said they will send back money on Mr D I said no cos I no longer trust they will deliver is best my money is sent directly to my account. She promised me R100 and I insisted I want my money back on my account. Is over 6 days now and I haven't received my money. Is really inconveniencing me now cause I have to use the money I never planned to use.

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1 reviews | Active since Jan 2020

16 May 2026, 10:16

Bad service, no delivery And no communication

On 10/05/2026 I ordered food that was supposed to be delivered by fani, he didn't deliver, no call, no massage instead he cancelled my order and said customer not founding had to call the store since they've me earlier. I called Mr D the lady who answered the phone said they will send back money on Mr D I said no cos I no longer trust they will deliver is best my money is sent directly to my account. She promised me R100 and I insisted I want my money back on my account. Is over 6 days now and I haven't received my money. Is really inconveniencing me now cause I have to use the money I never planned to use.

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1 reviews | Active since Jan 2020

16 May 2026, 06:54

Fast delivery, drive was polite and food was arrived hot and on time

Fast delivery, drive was polite and food was arrived hot and on time.great service overall, would use again

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1 reviews | Active since Jan 2020

16 May 2026, 06:54

Fast delivery, drive was polite and food was arrived hot and on time

Fast delivery, drive was polite and food was arrived hot and on time.great service overall, would use again

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1 reviews | Active since Jan 2020

14 May 2026, 17:28

Customers deserve honesty and reliable service.

+2hours waiting for a Mr D order… only to find out the restaurant still had the food. Pathetic service.

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1 reviews | Active since Jan 2020

14 May 2026, 17:28

Customers deserve honesty and reliable service.

+2hours waiting for a Mr D order… only to find out the restaurant still had the food. Pathetic service.

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