MR Delivery Non delivery

Hi

Usually deliveries are fine, but today has been a mess.

DFD316453438 - Food was ready at 14:50. Only flagged on app as collected at 15:10 (Almost 20 min later). App showed as delivered at 15:16 and only arrived a few minutes later.

DFD316456464 - Food was ready at 14:50. Flagged on app as collected at 15:18 and delivered at 15:23. Still not here. Called MR D and was asked to wait 15 min for deliver. Currently on their whatsapp and no eply for almost 15 minutes.

Really MR D?

Regards,