GS
Georgie S
Active since Oct 2010
9
Reviews
0
Industries
Reviews
9 reviews1 month ago
Clearly No Access
Do not use them! Regular outages and ********** service. Completely frustrated with the call center operators. After being out from Tuesday, call logged Wednesday they have not once called back once. Today they instructed me to reset the router, now the configuration is lost and they want to charge R650 call out fee, to fix their problem, next week.
1 reply
5 months ago
Do not touch them and do not give them your money
They have taken my credits and I cannot respond to leads. Definite c0n - artists! They do not respond to emails, they will make some effort to reply on social media but, they will NEVER resolve any issues you have or refund you when they ***** you money. I am still waiting for feedback from my original issues a year ago.
1 reply
8 months ago
No support I have been unable to reach them for days now
No support I have been unable to reach them for days now. I have been experiencing poor bandwidth and intermittent service for weeks. They do not answer the phone or respond to emails. The service level is non existent. We are paying for 100Mb line and at time barely getting 5Mb.
3 replies
15 months ago
Theft
I sent a laptop for repairs, received and astronomical quote that was declined, understandably sometime repairs are not feasible. When the laptop was collected they tried to return without the charger, when this was raised they gave me a replacement. To my disgust, when I opened the laptop to salvage the RAM and hard-drive I found these RAM missing. I emailed with my complaint several times and I have been flatly ignored. I am resorting to Hello Peter as customer care nor management are getting back to me. Should I take this to the Police?
1 reply
19 months ago
Do not subscribe, buyer be warned
Our experience with Bark.com has been unsatisfactory. Despite marketing itself as a reliable business platform, Bark.com falls short on multiple fronts. The company has consistently failed to respond to our enquiries in a timely manner, leaving us without support or guidance. Moreover, the lack of vetting for enquiries has resulted in a high volume of irrelevant messages, often from spammers or job seekers, which has made it difficult to connect with genuine business opportunities. This lack of oversight undermines the platform’s credibility and usability for professional users. Additionally, there appears to be a misrepresentation of the services and policies Bark.com advertises. These issues not only fail to meet the needs of businesses but also create a frustrating and counterproductive experience. In light of these challenges, we strongly recommend caution when considering Bark.com as a business referral platform. It may not meet the expectations of businesses seeking a reliable and professional networking resource.
7 replies
25 months ago
Useless even after 3 WEEKS
Slow, unprofessional and disorganized. Requested a bank code over three weeks ago. Have escalated three times. They continue to send an automated email that the issue is resolved. After two weeks they requested the form that was sent initially and a week later have still not rep**** from either of the departments cc’d or escalations. No doubt FNB has lost its luster and is no longer interested in offering service of any level. The chat online assistance is managed my uninformed and unprofessional people.
2 replies
27 months ago
Card *****
Multiple ******* transactions attempted and three successfully debited from my account totaling over R3000. Unable to email or live chat with Uber. I am now massively inconvenienced and suffer the costs of having to cancel my card and re-issue. It is either weak security or Uber is party to ******* activity. What will be done to rectify this and protect their customers.
0 replies
33 months ago
Tracking Faulty & Customer Service Pathetic
I tried to download a report for my insurance after hitting a pothole. The app did not show the precise trip I required. My last trip heading home before my car remained home for two days before being towed away on the flatbed to be assessed. I contacted Cartrack on the 18th September and requested a report showing the trip. They very quickly forwarded a 12 page report for the day, however the report did not show my final trip. I called again explained in detail and requested another report. Again the inconclusive report was emailed, this time I emailed the agent as their email was included in the report, I emailed several times and have still not had any response. I then contacted customer service and a agent got in touch with me. I clearly explained the issue and what I had already received. This time the agent was able to send me and Excel spreadsheet of the period before and after. We discussed on phone, that I could see the time the trip was meant to have happened. This was not showing on the report, it was showing that it happened incorrectly about 34 hours later. The agent agreed to contact technical team to resolve this and would cc me on the correspondence. This has not happened and I have despite me sending several follow up requests I have not received any feedback since Monday. The tracking service is clearly not working correctly and the customer service is atrocious. This has been escalated to client services and is still not being attended to.
1 reply
34 months ago
RAIN ARE ****MERS AND SHOULD BE ********LY CHARGED
I am only writing this to try get any attention from someone at Rain. I feel sorry for the poor social media manager that needs to engage on behalf of this clowncar with utterly in ethical business practices. STOP EMAILING, STOP TEXTING ME, STOP SENDING THREATENING MESSAGES RE AN ACCOUNT THAT YOU REFUSE TO CANCEL. I will not bore the public with all the failures and BS I have experienced. If you are reading this you are having issues with the ****MERS, get out!! There service does not work well, more down than up. Impossible to cancel your contract, the only way to stop them taking money is to have your bank block them. However they will then continue to harass you with DAILY text and emails. Definitely ****mers, they need to be taken to book, none of their communication include unsubscribe, its all just part of their business plan.
4 replies
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9 (100%)