Fredd
Verified Business
|4.6|14 Reviews (last 12 months)|Responds in 2015h 15m
Fredd
Verified Business
|4.6
14 Reviews (last 12 months)
Responds in 2015h 15m
AI Review Summary
Based on recent customer reviews, Fredd is widely praised for delivering fast, affordable fibre alongside stable, reliable connectivity. Customers consistently mention helpful and professional support agents, seamless installations by knowledgeable technicians, and quick issue resolution with clear communication. A recurring theme is satisfaction with overall value and responsiveness. However, a notable concern surfaces around unreachable support during outages, with at least one customer describing prolonged poor bandwidth, unanswered calls and emails, and speeds far below the contracted line, suggesting service recovery gaps when problems escalate.
Performance(last 12 months):
TrustIndex
7.3
Ranking
#13
in Internet & Telecoms
Reply Time
2015h 15m
Review Distribution
4.6|14 Reviews
Jul '25 - Jun '26
Recent reviews (14)
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2026, 07:28
⭐⭐⭐⭐⭐ Excellent service from Fredd support
⭐⭐⭐⭐⭐ Excellent service from Fredd support. Their agents are professional, patient, and very helpful. They resolve issues quicker than expected, and communication was clear throughout. Truly appreciate the great support—keep up the good work!
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2026, 07:28
⭐⭐⭐⭐⭐ Excellent service from Fredd support
⭐⭐⭐⭐⭐ Excellent service from Fredd support. Their agents are professional, patient, and very helpful. They resolve issues quicker than expected, and communication was clear throughout. Truly appreciate the great support—keep up the good work!
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