CIndy K

Active since May 2010

Reviews

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Reviews

10 reviews

4 months ago

Worst Service ever

I paid my account off through your lawyers last week, still waiting on my paid up letter. CSS is the company who I have been dealing with and they are as shocking as FNB? I have been dealing with Farayi Sanyika the team manager and sent an email and advised via telephone conversation I require my paid up letter with being ignored which is no surprise

1 reply

FNB (First National Bank)

4 months ago

Worst bank ever refuses settlement payments

I asked for a settlement letter and your offer was 10% discount, whereby I counter offered R9000 which you won't accept, I have paid my loan for 5 years and never missed a payment. As a consumer I want to settle the account and have it closed yet you would rather me not pay and close the account. Worst bank to settle your debt, they do not care about customers and only themselves. If you do not accept my offer tell your department that I will pay monthly R10, you cannot refuse as my consumer right is I am willing to pay and you refuse to listen, instead you spam me with your final demand sms which I block each time. My offer went down to R8000 due to the stress you are causing me for only wanting to settle the account.

2 replies

RSAWEB

8 months ago

*****ing money

You ***** people's money! Your accounts, support, logistics are useless. Never received a router and you took R650 of my account. Service delivery is non existent! I have called for 2 months to stop arrasing me and ***** my money for no router received.

0 replies

OUTsurance

12 months ago

OUTsurance pet/ read terms and conditions

Received a qoute for pet Insurance which was amazing, however they forgot to mention the below clause which is unceptable, trying to cancel the policy which I got on Saturday nearly impossible as they just ignore you. If the cost of treatment or veterinary fees being charged are higher than the fees usually being charged by a Vet in a similar area, we reserve the right to request a second opinion from a Vet of our choice. Based on the veterinary fees or cost of treatment charged by the Vet from whom we requested the second opinion, we can limit payment of benefits to the Reasonable Cost of Treatment and Vet Fees.

5 replies

Myrunway.co.za

25 months ago

Standard of Clothing and Shoes

I used to use Myrunway from the beginning when they were still Runway, however the quality of there clothes and shoes has gone down tremendously which I can only assume they selling clothing items which has defects as for the past 1 year that is all which I have getting. I would not use them ever again to many hassles and issues so not worth it

0 replies

Rage Shoes & Clothing

32 months ago

Worst Ever Online Store

Hi Tazmin Currently dealing with Tazmin, seeing they send me marketing emails, God Forbid I will never order from them again, Lets see what feedback I get, delivery now supposed to be 8th January almost a month after the order Nobody even answers emails since the 15th December, I have placed an order on the 14th December and still have not received it, Online came back to me yesterday via email after I had to call to change the address as I am back at work. I can truly say Rage is the worst and I will make sure that everybody knows this, unless I get compensated hugely, it was a christmas gift for someone now you can imagine how I feel! The person I spoke to yesterday is of absolutely no help and your facebook people neither. Not sure what you can do about this

0 replies

Rage Shoes & Clothing

32 months ago

**** on order

Order number 12242 still have not not received my order 2 weeks later, no email communication and your phone number does not work, are you a ****?

0 replies

Myrunway.co.za

33 months ago

Super Amazing Website for online Shopping

Been using myrunway for years and absolutely love them

0 replies

Wimpy

41 months ago

Worst Customer Service

Good Morning Saturday i placed a order as usual for a Mega Breakfast with an extra patty, through Uber Eats The order was never delivered, so I called the store to find out if the driver collected the order and they advised they did, I asked them if they could possibly speak to the Driver as it never reached me, Very rude staff you have indeed basically told me it is not there problem they are not there to sort out my issues and i need to contact Uber eats, I contacted Uber Eats and discovered the driver went to a complete different address than what is on my app, I lodged a complained with Uber eats, I contacted the store again and spoke to a very rude female manager whereby I only wanted her to find out by the driver if he did not maybe bring back my order to the store as i was charged for it, Her reply was mam again I am telling you it is not our problem and they will not assist me, I placed many many orders through Uber eats to the this Wimpy never had a problem and was never spoken to in such a rude disrespectful way. All I wanted to know if they cannot perhaps speak to the driver as she new the driver who collected my order, so I paid for an order and the driver must have enjoyed my order I am shocked to the core that a large company like wimpy employs staff who is so rude, I await to hear from you

0 replies

Oneplan Insurance

49 months ago

Complaint/Product/Service

Hi Jeremy As my email stated yesterday i am really upset with how i was dealt with customer service Pumla Blackie and vomiting and diarrhea since Friday evening. I made an appointment with the vet at 14h20 and one plan loaded the R1300 mo issues. Once at the vet they took an xray to see what is going on amd found there might be an obstruction and suggested he be hospitalized. Upon this i called one plan and spoke to Pumla to get pre authorization for him to be admitted. Pumla advised me that oneplan does not work like this. She advised blackie can be admitted on discharge fr hospital i need to pay the vet in full and receive a claim form and paid invoice and submit to oneplan and then the underwriters will decide if they will pay for everything or not. So i come to my point and please go back to our calls before i even decided to join one plan. You advised i will never experience the above as one plan gives pre authorization and load funds as to an estimate the vet gave. I specifically informed you i was with medipet who is amazing however they do not pay upfront hence i wanted to move and you promised me that one plan definitely will do pre auth. And pay estimate so if something happens i can pay the vet. So being stressed in between with blackie and speaking to Pumla who advised i got wrong information upon signing up, Blackie had to get bloodtests to see why he is so ill im the hopes that someone else from oneplan will call me and confirm what you said in the beginning is the truth. My dog is more important than 2 people which either one lied to me. I had to pay in over R2600 myself and had to take blackie home not knowing if he will make it through the night as i could not afford to pay the vet upon discharge as they were going to do more tests ect on him. So know i await your feedback on the above and if you cannot answer me to get main management to call me to advise who lied to me you or Pumla Kind Regards

3 replies

Review Distribution

5 Star

1 (10%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

9 (90%)

CIndy K

Reviews

Worst Service ever

Worst bank ever refuses settlement payments

*****ing money

OUTsurance pet/ read terms and conditions

Standard of Clothing and Shoes

Worst Ever Online Store

**** on order

Super Amazing Website for online Shopping

Worst Customer Service

Complaint/Product/Service

Review Distribution

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