Active since Feb 2022
The business seams very sketchy, get calls constantly. Making claims that they can reduce intrest, please do not call for these calls.
Why are there additional charges, example R100 for netflix plan. I get an extra charge called #Int Pymt Free netflix
Rewardsco keeps contracting me, spamming me with calls. When I answer I get no one on the call and it drops. Can I stop getting called. Rewardsco is in partenership with you apparently
Keep geeting calls, if I decide to pick up the phone there is no one on the otherside of the call. Please stop contracting me!
NOTE! Please if you really have to pay for a TPN, make sure all information given is correct. In their software (MRI Software) they filled in the instalment and salary as the same amount, causing a negative score on their system. Logically rent can not be the same amount as your full salary... Also one lady that I dealt with is very rude.
Getting calls from the sales department at 6 pm is not professional. I am a current customer, but I keep getting bothered. Sort your admin out!
I have cancelled my contract on the date it ends, since Telkom is know to keep someone in the contract after it is supposed to stop. I called waited hours to make sure it was done correctly, but apparently they can not do their own simple things. Now I have a full amount debit order for no reason.
There are more ads than actual content lately, it's overwhelming. You're basically forced to pay for the premium plan, which keeps getting more expensive, just to remove the ads. The only real benefit is ad-free viewing. Unless you're using an ad blocker on Chrome, there's no way to escape ads on smart TVs or phones. Worst of all, around 80% of the ads are ****s, phishing attempts, or inappropriate content.
Giving two stars as I normally have no issues, but lately it keeps happening. I am a gamer and I stream movies. I know this internet is not perfect and not built for flawless connection. Again I am getting huge sets of latency or ping. I can not game or enjoy movies with the connection. It stops for like 10 minutes and happens again, when I am unable to enjoy basic internet.
I quote from their site: "Watch Netflix on your smartphone, tablet, Smart TV, laptop, or streaming device, all for one fixed monthly fee. Plans range from R 49 to R 199 a month. No extra costs, no contracts." I took the R199 package, have a deduction of R199 on the 27th. Which I expect, then a day later I get a R3.98 charge. This is an extra charge or fee!
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