Based on recent customer reviews, Rewardsco.com faces severe criticism across virtually every dimension of service. Customers consistently describe misleading sales practices, unauthorized contract changes, billing overcharges, and an almost complete inability to reach support or achieve resolution. The business operates as a third-party sales agent for MTN, Vodacom, and Telkom, and the overwhelming majority of feedback reflects deep distrust and frustration.
Top Strengths:
- •Installation, Activation & Setup: Physical device delivery sometimes occurs within promised timeframes. Courier partnerships with DSV and RAM function, though address errors and activation delays frequently undermine the process.
Replied to 17.02127659574468% of negative reviews
Typically takes less than 238h 7m to reply
TrustIndex
9.1
Score
Avg Reply
2445
Hours
NPS Score
29
Recommended: Likely
Replied to 17.02127659574468% of negative reviews
Typically takes less than 238h 7m to reply
Apr '25 - Mar '26
Recent reviews (82)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
UNHAPPY
so, I get a call from these ****s telling me about my contract migration lying to me about everything and now no one is willing to help me out, I have to pay some unreasonable subscription on my contract. I don't even know where to contact anymore because even Vodacom itself is unable to sort out my query
1 reviews | Active since Jan 2020
UNHAPPY
so, I get a call from these ****s telling me about my contract migration lying to me about everything and now no one is willing to help me out, I have to pay some unreasonable subscription on my contract. I don't even know where to contact anymore because even Vodacom itself is unable to sort out my query
1 reviews | Active since Jan 2020
Misleading Sales and a very dissatisfied MTN Customer
I was called by sales rep on 21 Feb who introduced himself as John from MTN regarding my upgrade that is due. He informed of a contract where I get R160 airtime and this can then be used to purchase data on the MTN app as there are monthly promos. This was the selling point as lets face it who needs airtime in this day and age. on 6 March I received the R160 airtime this is when I normally would receive my previous contract promos only to discover I cannot use the airtime to purchase data. I called MTN on 6 March to cancel and they said they will escalate. I called MTN again on 12 March as I have not received feedback only to be told I need to call Rewards Co, by now I'm confused as who are they why must I call them. Well I call Rewards co who now refuses to cancel my contract as according to them it's after the 10 day cooling off period. I obviously only discovered on 6 March when I first received the R160 airtime that I am unable to use it to purchase data and therefore was unaware this product does not suit my needs.
1 reviews | Active since Jan 2020
Misleading Sales and a very dissatisfied MTN Customer
I was called by sales rep on 21 Feb who introduced himself as John from MTN regarding my upgrade that is due. He informed of a contract where I get R160 airtime and this can then be used to purchase data on the MTN app as there are monthly promos. This was the selling point as lets face it who needs airtime in this day and age. on 6 March I received the R160 airtime this is when I normally would receive my previous contract promos only to discover I cannot use the airtime to purchase data. I called MTN on 6 March to cancel and they said they will escalate. I called MTN again on 12 March as I have not received feedback only to be told I need to call Rewards Co, by now I'm confused as who are they why must I call them. Well I call Rewards co who now refuses to cancel my contract as according to them it's after the 10 day cooling off period. I obviously only discovered on 6 March when I first received the R160 airtime that I am unable to use it to purchase data and therefore was unaware this product does not suit my needs.
1 reviews | Active since Jan 2020
Rewardsco harassment of Vodacom customers
Zero stars if I could. Rewardsco are relentless with harassing calls to force us to accept an “early” upgrade and tablet that we have refused over the last three months. We unfortunately entered into a new 24 month data contract with Vodacom in December 2025. Within two weeks of sign up the calls started. Non stop! Even after numerous emails to Mondo to add our numbers to the DNC list and that we will report them to the Direct Marketing Association of South Africa (DMASA) as well as the National Consumer Commission (NCC) and the ICASA ombudsman they persist with calls. Today “Fiona” called once again to speak to the Vodacom account holder about the 20GB upgrade and “free” tablet. These people have no respect for the rights of the consumer. They do not accept no for an answer and continue with the calls. Be very careful when you upgrade your contracts. Vodacom should not use these people.
1 reviews | Active since Jan 2020
Rewardsco harassment of Vodacom customers
Zero stars if I could. Rewardsco are relentless with harassing calls to force us to accept an “early” upgrade and tablet that we have refused over the last three months. We unfortunately entered into a new 24 month data contract with Vodacom in December 2025. Within two weeks of sign up the calls started. Non stop! Even after numerous emails to Mondo to add our numbers to the DNC list and that we will report them to the Direct Marketing Association of South Africa (DMASA) as well as the National Consumer Commission (NCC) and the ICASA ombudsman they persist with calls. Today “Fiona” called once again to speak to the Vodacom account holder about the 20GB upgrade and “free” tablet. These people have no respect for the rights of the consumer. They do not accept no for an answer and continue with the calls. Be very careful when you upgrade your contracts. Vodacom should not use these people.
1 reviews | Active since Jan 2020
Very bad service
Terrible service!!!!!! Trying to solve a vodacom upgrade for 2 months now!
1 reviews | Active since Jan 2020
Very bad service
Terrible service!!!!!! Trying to solve a vodacom upgrade for 2 months now!
1 reviews | Active since Jan 2020
Rewardsco ****.... LIERS.... GOLD DIGGERS
The worst company EVER to deal with!! *****ing one's private information from Vodacom and MTN to contact you and LIE TO YOU, saying they work dork the service provider. REWARDSCO SHOULD BE SHUT DOWN
1 reviews | Active since Jan 2020
Rewardsco ****.... LIERS.... GOLD DIGGERS
The worst company EVER to deal with!! *****ing one's private information from Vodacom and MTN to contact you and LIE TO YOU, saying they work dork the service provider. REWARDSCO SHOULD BE SHUT DOWN
1 reviews | Active since Jan 2020
Mislead with price
A consultant called me from the rewards co to renew my home package, they told me that my installment would be 300 and something which I agreed to after authentication. He promised me everything went through and not even 2 minutes later, he called me again to say it was not processed, kept me on the line. he said, its gone through you'll only pay 300 and something at the end of November came end of November, I paid 400 and something end of December 400 and something January 400 and something now I get an email from MTN and stating that my new debit order would be 500. And something I will not be doing business. Or taking any call from rewards co ever again?And I'll find a way to end my contact with mtn , because I have a refused to be ****** like this month after month.
1 reviews | Active since Jan 2020
Mislead with price
A consultant called me from the rewards co to renew my home package, they told me that my installment would be 300 and something which I agreed to after authentication. He promised me everything went through and not even 2 minutes later, he called me again to say it was not processed, kept me on the line. he said, its gone through you'll only pay 300 and something at the end of November came end of November, I paid 400 and something end of December 400 and something January 400 and something now I get an email from MTN and stating that my new debit order would be 500. And something I will not be doing business. Or taking any call from rewards co ever again?And I'll find a way to end my contact with mtn , because I have a refused to be ****** like this month after month.
1 reviews | Active since Jan 2020
Rewardsco telling LIES TO VODACOM CUSTOMERS
Rewardsco personnel telling lies to make me believe she work for Vodacom Upgrade department. She was quite serious about working for Vodacom. Rewardsco previously *****ed me over, and just told me there is nothing they can do about it. NOBODY SHOULD EVER DEAL WITH REWARDSCO. THE BUSINESS SHOULD JUST CLOSE DOWN
1 reviews | Active since Jan 2020
Rewardsco telling LIES TO VODACOM CUSTOMERS
Rewardsco personnel telling lies to make me believe she work for Vodacom Upgrade department. She was quite serious about working for Vodacom. Rewardsco previously *****ed me over, and just told me there is nothing they can do about it. NOBODY SHOULD EVER DEAL WITH REWARDSCO. THE BUSINESS SHOULD JUST CLOSE DOWN
1 reviews | Active since Jan 2020
Angry customer you are *****ing from me !
Worst service ever borderline theft Gave me the wrong phone took it back and still charging me the new contact rate !! I’m seeking legal action against them given excuses how long an online company will take to cancel my contract How can it take 3 months to cancel a contract I never wanted !! After you took the phone back Ridiculous
1 reviews | Active since Jan 2020
Angry customer you are *****ing from me !
Worst service ever borderline theft Gave me the wrong phone took it back and still charging me the new contact rate !! I’m seeking legal action against them given excuses how long an online company will take to cancel my contract How can it take 3 months to cancel a contract I never wanted !! After you took the phone back Ridiculous