GK
Geuwanni K
Active since Jan 2019
16
Reviews
0
Industries
Reviews
16 reviews3 weeks ago
Credit Card Delivery
Good day. I was supposed to have my credit card delivered almost a month ago and to this day nothing has happened . I told the lady at DSV that if they cant deliver to my address they can deliver at the branch in town and i'll collect it there. Then there was an issue with the delivery as there was no route coming to my town and then they said that they found one and till this day nothing has been delivered , no communication from ABSA or DSV. Please help to resolve this ASAP
0 replies
3 weeks ago
Credit Card Delivery ABSA / DSV
Good day. I was supposed to have my credit card delivered almost a month ago and to this day nothing has happened . I told the lady at DSV that if they cant deliver to my address they can deliver at the branch in town and i'll collect it there. Then there was an issue with the delivery as there was no route coming to my town and then they said that they found one and till this day nothing has been delivered , no communication from ABSA or DSV. Please help to resolve this ASAP
1 reply
14 months ago
FNB Volksrust - Dissapointment
Please explain to me since when are the tellers not available in the afternoons for large cash deposits at the Volksrust branch? We need to use the ATM but the ATMs can only take 100 notes at a time so in stead of paying one deposit amount you now need to pay for 3 or 4 transactions. And if the person doesn't understand the system of how to do it what must happen then? Then you have to walk around with that large amount of cash until the next morning as the tellers will be working then. Once a proud bank and now you get this joke of bank,
1 reply
14 months ago
No after sales contact of any sorts/No information given to the member
Why the hell am I paying so much per month for almost nothing? I joined the scheme via Sanlam in December 2024. I get my meds from my local Dr each month and see him maybe twice a year. When I was there recently I got meds. Yesterday i was notified that my account was closed due to non payment received. I logged onto the app and chatted with Sifiso and I was told that I have funds in my medivault but if I want access to it I need to repay the amount over 12 months? So I have savings available but need to pay to use them? Then why am I paying almost R2500 pm for what? He explained to me that the savings was for in hospital expenses. How come when the plan first started no one phoned me to inform me of these things? If this was the case I would've joined my mother on her medical aid for a lesser amount pm. This is complete nonsense and need to have this explained to me. Because the way I see it you have cover that you're paying for monthly but when needed the cover you need to pay that back including your monthly premium. Its like when someone has got life cover and you claim but you have to pay back the claimed amount ? Very disappointed!
1 reply
47 months ago
Spec-Savers Newcastle
So I made an appointment with Spec-Savers Newcastle for the 30th of July 2022 when I was in Newcastle on the 9th of July. So this wasn't a quick made appointment that was made. I'm from Volksrust about +-50Km away. The reason for the Saturday appoint is obviously the distance and I work 8-5 Monday - Friday. Received a call this afternoon asking if I could move my appointment to somewhere in the week? When I was there I did tell them I'm from Volksrust and the only time I have is on that weekend. Now none of the optometrist will be there on that day. Why made the appointment for that day if no one would be there to assist people. This would've been my first time with any Spec-Savers and then this happens? This is really not the way I wanted it to go.
1 reply
51 months ago
4 Months waiting on stock to arrive
Good day Can anybody assist with checking the status of a upgrade done that was already done in November 2021? This was done on my mothers name , we dont have the reference anymore . This was for an Samsung A52 5G and free smart watch. Each time we phone they are always offline or some other pathetic excuse . It really can take 4 months to wait on stock to arrive as this is now becoming ridiculous . How many other people took that deal and is also waiting now for feedback. Please get back to me ASAP
4 replies
59 months ago
No excuses for bad service and faulty returns
So I bought a oximeter from Red Chilli Deals on 30 June 2021.It was delivered on the 6th of July 2021 after testing it the LCD screen was faulty and on the same day as the delivery day I notified them and asked them for a exchange and not a refund. I emailed them and also sent them messages to them on Facebook messenger , the last email I received from them was on the 12th of July 2021 I had to send them pictures of the faulty oximeter and the invoice and everything has been done. Its going to be one month tomorrow with no feedback or anything. This was my first and last time buying from them as they are fast to take your money but when it comes to after sales they are pathetic! And these South African businesses wants to know why locals would rather support E bay and Amazon , its because they actually care about their customers.
0 replies
81 months ago
Momentum FNB Pension Reserve Allocation Fund
Good day Momentum! First of all would like to congratulate you and your team on absolute bad service received! My mother , Mrs SMP Korff got contacted by the Momentum FNB Pension Reserve Allocation Fund and was told that there is an amount that she is getting back. Very happy about the news received we completed the form and sent it back to the PRAF(Pension Reserve Allocation Fund) with all her needed documents. When my mother phoned to follow up on the matter she was assisted by a Pinky Gqetsu at the PRAF , the lady said that she would let my mom know whats going on , some time went by and no feedback from Pinky, my mother phoned again and then Pinky told my mother that there is a issue that they can't pay the funds into her account as she and my father was sequestrated a few years back so they could not pay the funds into her account , this is where I her son come into the whole mess . My mother phoned them and asked if they could pay out the funds into my account as a third party payment , we received the forms and yet again everything was completed and ID and my bank statement was also send. Now when my mother phoned the PRAF and asked them if the payment has been done Pinky said that the forms are with HR and they need to approve it . This was said two weeks back and as of today we are still waiting for the funds to be paid , whenever my mother sends an email she doesn't get a reply or anything , its like she is being ignored . Please sort this mess out and help my mother who is in need of the funds!
2 replies
81 months ago
Not a great first impression
I have to say i expected a bit more from Nedbank. On the 7th of August 2019 I applied for a credit card with Nedbank online. Almost a week went by and only received an SMS with a ref number , on the 15th of August the card was issued and was not notified and on the 19th received an SMS that said I already have a credit card with Nedbank , when i phoned the call center I asked whats going on and the person on the other side said that the application was cancelled , not that I minded . On the 3de of September I received an SMS stating that I should take my FICA documents to my nearest branch , so at this time around I called to tell them that there must be an error , to my surprise I got a credit card , so I asked them to sent it to me face2face option , then I was called and they said that the card was with some distribution place to send me my card , yet again to my surprise the card was there from around the same time I applied for the card , now a month has passed and I was first told that (1) I didn't qualify for the card (2) That the card was issued without my knowing (3) That the card was with the distribution department for over a month. I phoned the call center and asked them to deliver the card to the Nedbank Newcastle Mall , which they did , got to the branch just after 10H00 on Saturday 21st of September . Waited around 30 mins in the line for Teller / Enquiries. Finally got to the front , was assisted by a lady without a name tag , she gradually took her time to assist me , after handing her my documents (ID and proof of address) she told me that there is a hold on the Credit Card and I should go to the phone and phone head office , in which I told her I'm in a hurry and need to go before some of the places in town closes , to which she said then I must do it at home , by this time I'm kinda fed up with this situation , the lady gave me back my documents without taking copies or scanning them onto the system , left the branch at 11H00 . Later I phoned the 0860 555 111 number and asked them if the hold has been lifted , the lady over the phone said it takes 24 hours and I should phone back on Monday(today) , during my lunch hour I phoned and the guy over the phoned said that no documents were uploaded. Really Nedbank this is my first time with you and then this is what happens? Please sort this out for me as I was at the branch with the needed documents and the lady didn't do her job and I will not go the my nearest branch as this time I might just loose it ! Not a great first impression !
0 replies
84 months ago
Thank You Telkom for the speedy fix
I would like to thank Telkom for their speedy service , reported a fault on Friday 28/06/2019 , a veld fire broke out in a field near our house and cables got damage from the heat , yesterday 01/07/2019 I got a call from Telkom where they asked what the problem was and was explained what happened . Got home today at lunch and there van was in the veld and busy fixing the issue , barely home the internet worked and land line was working again . The same happened last year and it took almost 4 weeks to fix . Thank you so much for the speedy job .
0 replies
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1 Star
12 (75%)