Based on recent customer reviews, Mahindra SA is described as a brand struggling with serious quality, after sales and communication failures. Owners of new vehicles report repeated mechanical and software faults, denied warranty claims, parts shortages from India, and dealerships passing responsibility between branches. The brand is widely not recommended by reviewers across multiple regions and dealership networks.
TrustIndex
1.6
Jul '25 - Jun '26
Based on recent customer reviews, Mahindra SA is described as a brand struggling with serious quality, after sales and communication failures. Owners of new vehicles report repeated mechanical and software faults, denied warranty claims, parts shortages from India, and dealerships passing responsibility between branches. The brand is widely not recommended by reviewers across multiple regions and dealership networks.
The most common complaint about Mahindra SA, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. Customers report severe defects on near-new vehicles including engine failures, gearbox failures, clutch failures under 2000km, electrical and software faults, premature rust, paint peeling, and shattered sunroofs. Warranty claims are routinely denied by Mahindra SA. Vehicle Quality and Reliability (1.0).
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I purchased a brand new 2025 Mahindra Karoo 2.2 D/C Auto from Mahindra Heidelberg on 10/12/2025, and from the very first day I started experiencing serious problems with the vehicle as well as extremely poor after-sales service from both the dealership and Mahindra SA. The day after delivery I reported severe steering wheel vibration to the salesperson, Joe. Shortly after that I also reported incorrectly adjusted headlights that were aimed so high that I could barely see the road at night. I was told the issue was fixed, but during my trip from Sasolburg to Port Elizabeth the lights were still dangerously misaligned. I was continuously flashed by oncoming traffic and eventually had to stop on the side of the highway with my family in the vehicle to adjust the lights myself. During the same trip I experienced: Extremely poor fuel consumption (7–8 km/l) Lack of power and difficulty reaching highway speed Cruise control disengaging on slight inclines Loud noises from the rear brakes Brakes grabbing badly after stopping and pulling away I immediately reported these issues to the dealership, but I was told that the vehicle was “still new” and that the fuel consumption and lack of power would improve after 15,000 km. I was also told the brake issue could wait until the 10,000 km service. The problems became progressively worse. I then experienced ongoing administrative issues: Delays with registration and number plates Expired temporary permits Multiple unnecessary trips to Heidelberg at my own cost Poor communication regarding tracking and registration documents At around 4,500 km the service light came on. I was sent between branches because the vehicle was not properly loaded onto Mahindra’s system. The braking problem became extremely dangerous. The vehicle would shudder so violently under braking that it would pull into another lane on the highway. I repeatedly asked Mahindra Heidelberg to investigate the root cause instead of simply “skimming” parts. I specifically requested that components be replaced because this was a brand new vehicle. Instead of investigating properly, I was blamed for the issue and told that the front brake discs were “blue” because I brake too hard. This accusation was made before any proper technical investigation or consultation with me as the driver. I was also told I was “using too much” of the salesperson’s time. After escalating the matter to management, I met with the branch manager and workshop manager. To their credit, they took the vehicle for further inspection and confirmed several of the issues during a test drive. Although some work was done, including replacing front discs and working on the brakes, the problems continued. I sought a second opinion from Mahindra Benoni, where a mechanic also confirmed the brakes needed attention. I then met with Dealer Principal Douw and again explained all concerns, including: Unsafe brake behaviour Poor fuel consumption and lack of power Rear brake noise Water leaking onto carpets Misaligned doors and body panels Rear seatbelt issues I requested clear communication and proper investigation into the root cause of the brake issues, because I no longer trusted the safety of the vehicle. Unfortunately, communication remained poor and I later discovered: The front brake calipers had been re-greased The old brake pads were refitted despite overheating concerns The rear brake noise was considered “within tolerance” My brand new vehicle would need to go to a panel beater for door alignment repairs At that stage I completely lost confidence in both the vehicle and the support from Mahindra Heidelberg and Mahindra SA. I made it clear that I no longer felt safe transporting my family in this bakkie. No customer should have to question the safety of a brand new vehicle, especially when brake-related concerns are involved. I attempted to resolve the matter amicably and even considered a replacement vehicle, but the offer made to me was unreasonable. I was then informed that the matter could “go to court.” To make matters worse, another Mahindra branch later confirmed that the body alignment issues were serious enough to require panel beater quotations, and I was informed that the entire vehicle appeared misaligned. I have kept all WhatsApp messages, voice notes, reports, and supporting documentation and a Video. This entire experience has been exhausting, expensive, stressful, and deeply disappointing. I expected reliability, professionalism, and customer care when buying a brand new vehicle. Instead, I have spent months fighting for basic service and vehicle safety.
1 reviews | Active since Jan 2020
I purchased a brand new 2025 Mahindra Karoo 2.2 D/C Auto from Mahindra Heidelberg on 10/12/2025, and from the very first day I started experiencing serious problems with the vehicle as well as extremely poor after-sales service from both the dealership and Mahindra SA. The day after delivery I reported severe steering wheel vibration to the salesperson, Joe. Shortly after that I also reported incorrectly adjusted headlights that were aimed so high that I could barely see the road at night. I was told the issue was fixed, but during my trip from Sasolburg to Port Elizabeth the lights were still dangerously misaligned. I was continuously flashed by oncoming traffic and eventually had to stop on the side of the highway with my family in the vehicle to adjust the lights myself. During the same trip I experienced: Extremely poor fuel consumption (7–8 km/l) Lack of power and difficulty reaching highway speed Cruise control disengaging on slight inclines Loud noises from the rear brakes Brakes grabbing badly after stopping and pulling away I immediately reported these issues to the dealership, but I was told that the vehicle was “still new” and that the fuel consumption and lack of power would improve after 15,000 km. I was also told the brake issue could wait until the 10,000 km service. The problems became progressively worse. I then experienced ongoing administrative issues: Delays with registration and number plates Expired temporary permits Multiple unnecessary trips to Heidelberg at my own cost Poor communication regarding tracking and registration documents At around 4,500 km the service light came on. I was sent between branches because the vehicle was not properly loaded onto Mahindra’s system. The braking problem became extremely dangerous. The vehicle would shudder so violently under braking that it would pull into another lane on the highway. I repeatedly asked Mahindra Heidelberg to investigate the root cause instead of simply “skimming” parts. I specifically requested that components be replaced because this was a brand new vehicle. Instead of investigating properly, I was blamed for the issue and told that the front brake discs were “blue” because I brake too hard. This accusation was made before any proper technical investigation or consultation with me as the driver. I was also told I was “using too much” of the salesperson’s time. After escalating the matter to management, I met with the branch manager and workshop manager. To their credit, they took the vehicle for further inspection and confirmed several of the issues during a test drive. Although some work was done, including replacing front discs and working on the brakes, the problems continued. I sought a second opinion from Mahindra Benoni, where a mechanic also confirmed the brakes needed attention. I then met with Dealer Principal Douw and again explained all concerns, including: Unsafe brake behaviour Poor fuel consumption and lack of power Rear brake noise Water leaking onto carpets Misaligned doors and body panels Rear seatbelt issues I requested clear communication and proper investigation into the root cause of the brake issues, because I no longer trusted the safety of the vehicle. Unfortunately, communication remained poor and I later discovered: The front brake calipers had been re-greased The old brake pads were refitted despite overheating concerns The rear brake noise was considered “within tolerance” My brand new vehicle would need to go to a panel beater for door alignment repairs At that stage I completely lost confidence in both the vehicle and the support from Mahindra Heidelberg and Mahindra SA. I made it clear that I no longer felt safe transporting my family in this bakkie. No customer should have to question the safety of a brand new vehicle, especially when brake-related concerns are involved. I attempted to resolve the matter amicably and even considered a replacement vehicle, but the offer made to me was unreasonable. I was then informed that the matter could “go to court.” To make matters worse, another Mahindra branch later confirmed that the body alignment issues were serious enough to require panel beater quotations, and I was informed that the entire vehicle appeared misaligned. I have kept all WhatsApp messages, voice notes, reports, and supporting documentation and a Video. This entire experience has been exhausting, expensive, stressful, and deeply disappointing. I expected reliability, professionalism, and customer care when buying a brand new vehicle. Instead, I have spent months fighting for basic service and vehicle safety.
1 reviews | Active since Jan 2020
I buy Mahindra bolero truck in January it’s got only 2000 km on I went back to Mahindra Milnerton in Cape Town they said it’s fuse burn after one week later when I go there again they computer box burn I must pay r33000 and this truck still under warranty
1 reviews | Active since Jan 2020
I buy Mahindra bolero truck in January it’s got only 2000 km on I went back to Mahindra Milnerton in Cape Town they said it’s fuse burn after one week later when I go there again they computer box burn I must pay r33000 and this truck still under warranty
1 reviews | Active since Jan 2020
Good day I have quite a big complaint and am really unsatisfied to say the least with the service i have been receiving On 26/03/2025 I took my vehicle in for its 10000km service and complained of a shudder in my brakes and metal on metal when i brake The lady told me i need to pay for it out of pocket, so i paid it and replaced it again She told me i cannot claim for it under warranty I had the same exact problem on 22532km Where my brakes were shuddering and metal on metal again this was on 03/07/2025 Where i was advised again it can't be claimed under warranty and had to pay for it out of pocket once again I went back to them on the 23rd of march 2026 and told them i have having the exact same problem once again where my brakes are shuddering again and metal on metal ( a new lady this time) she advised they were supposed to put it under a warranty claim for and replace everything and make sure that everything is working She told me to wait for her to get back to me so that it can be replaced and everything under a warranty claim, it has been over a month we continue to follow up but nothing is coming from it I really find this unacceptable This is the 3rd time I need to replace my brakes etc I only have 1 vehicle and need to drive with it I need to go on a business trip at the end of this month and right now i cant due to my brakes I have spoken to the Mahindra help line about this aswell, in past week, I also messaged the BB Mount Fuji today to follow up regarding the brakes and I still have not received any answer from them, When I apply brakes it literally feels like the car is shaking apart from how bad the brakes are, This is the most terrible service I have ever had, from the start where the service adviser **** to me saying it cannot be done under warranty, till today where it has been almost a month and a half from when the current service advisor said she will put in a warranty claim for my brakes due to the negligence of the previous service advisor, I do not have another vehicle, even If I did I paid for a working car which is clearly not working if I have to replace my brakes and everything for the 3rd in 40000 km, I really hope this resolved quickly as I will not be held liable if something brakes further on the car or totally fails and it causes an accident, All of this could have been prevented if it was done properly the first time
1 reviews | Active since Jan 2020
Good day I have quite a big complaint and am really unsatisfied to say the least with the service i have been receiving On 26/03/2025 I took my vehicle in for its 10000km service and complained of a shudder in my brakes and metal on metal when i brake The lady told me i need to pay for it out of pocket, so i paid it and replaced it again She told me i cannot claim for it under warranty I had the same exact problem on 22532km Where my brakes were shuddering and metal on metal again this was on 03/07/2025 Where i was advised again it can't be claimed under warranty and had to pay for it out of pocket once again I went back to them on the 23rd of march 2026 and told them i have having the exact same problem once again where my brakes are shuddering again and metal on metal ( a new lady this time) she advised they were supposed to put it under a warranty claim for and replace everything and make sure that everything is working She told me to wait for her to get back to me so that it can be replaced and everything under a warranty claim, it has been over a month we continue to follow up but nothing is coming from it I really find this unacceptable This is the 3rd time I need to replace my brakes etc I only have 1 vehicle and need to drive with it I need to go on a business trip at the end of this month and right now i cant due to my brakes I have spoken to the Mahindra help line about this aswell, in past week, I also messaged the BB Mount Fuji today to follow up regarding the brakes and I still have not received any answer from them, When I apply brakes it literally feels like the car is shaking apart from how bad the brakes are, This is the most terrible service I have ever had, from the start where the service adviser **** to me saying it cannot be done under warranty, till today where it has been almost a month and a half from when the current service advisor said she will put in a warranty claim for my brakes due to the negligence of the previous service advisor, I do not have another vehicle, even If I did I paid for a working car which is clearly not working if I have to replace my brakes and everything for the 3rd in 40000 km, I really hope this resolved quickly as I will not be held liable if something brakes further on the car or totally fails and it causes an accident, All of this could have been prevented if it was done properly the first time
1 reviews | Active since Jan 2020
I bought a new mahindra ax7l, since I bought it I had numerous issues...all software related. Every time it has an issue, it has to go in for software updates. Do not buy a Mahindra
1 reviews | Active since Jan 2020
Mahindra's lack of Service On the 19th February 2026, I took delivery of my brand new Mahindra Refrigerated Bakkie from Mahindra Menlyn - which they sell as a standard vehicle. Up to today I have not received the registration documentation from Mahindra Menlyn ( 8 weeks this coming Thursday 16th April 2026). For two months, the vehicle I bought out of necessity, is parked in my yard and is of no use to me. I have contacted Mahindra Head Office Customer Care in Centurion, many times, written an email and still no licencing. I received an email response from Customer Care on 1st April. The excuses are many, but none are Mahindra's fault - it is everyone else's fault - the sub contractor, the licencing department, getting a new subcontractor, staff not coming to work, etc, etc. Out of desperation I have begged to speak to someone senior at HO (not in Customer Care) and I was blocked at every turn. I was told by Customer Care that they are not allowed to escalate my complaint to Senior Managers at Mahindra Head Offices, even when Customer Care cannot solve my problem - that is it - take it or leave it, one is stuck, with no one to solve your problem. In my opinion, the incompetence of Mahindra is astonishing, and their professionalism is non existing. As I write this review, I am at my wits end and there still is not cer*****y that I will get the vehicle registration this week or the next or the next.
1 reviews | Active since Jan 2020
Mahindra's lack of Service On the 19th February 2026, I took delivery of my brand new Mahindra Refrigerated Bakkie from Mahindra Menlyn - which they sell as a standard vehicle. Up to today I have not received the registration documentation from Mahindra Menlyn ( 8 weeks this coming Thursday 16th April 2026). For two months, the vehicle I bought out of necessity, is parked in my yard and is of no use to me. I have contacted Mahindra Head Office Customer Care in Centurion, many times, written an email and still no licencing. I received an email response from Customer Care on 1st April. The excuses are many, but none are Mahindra's fault - it is everyone else's fault - the sub contractor, the licencing department, getting a new subcontractor, staff not coming to work, etc, etc. Out of desperation I have begged to speak to someone senior at HO (not in Customer Care) and I was blocked at every turn. I was told by Customer Care that they are not allowed to escalate my complaint to Senior Managers at Mahindra Head Offices, even when Customer Care cannot solve my problem - that is it - take it or leave it, one is stuck, with no one to solve your problem. In my opinion, the incompetence of Mahindra is astonishing, and their professionalism is non existing. As I write this review, I am at my wits end and there still is not cer*****y that I will get the vehicle registration this week or the next or the next.
1 reviews | Active since Jan 2020
Good day I have quite a big complaint and am really unsatisfied to say the least with the service i have been receiving On 26/03/2025 I took my vehicle in for its 10000km service and complained of a shudder in my brakes and metal on metal when i brake The lady told me i need to pay for it out of pocket, so i paid it and replaced it again She told me i cannot claim for it under warranty I had the same exact problem on 22532km Where my brakes were shuddering and metal on metal again this was on 03/07/2025 Where i was advised again it can't be claimed under warranty and had to pay for it out of pocket once again I went back to them on the 23rd of march 2026 and told them i have having the exact same problem once again where my brakes are shuddering again and metal on metal ( a new lady this time) she advised they were supposed to put it under a warranty claim for and replace everything and make sure that everything is working She told me to wait for her to get back to me so that it can be replaced and everything under a warranty claim, it has been over a month we continue to follow up but nothing is coming from it I really find this unacceptable This is the 3rd time I need to replace my brakes etc I only have 1 vehicle and need to drive with it I need to go on a business trip at the end of this month and right now i cant due to my brakes I have spoken to the Mahindra help line about this aswell, in past week, I also messaged the BB Mount Fuji today to follow up regarding the brakes and I still have not received any answer from them, When I apply brakes it literally feels like the car is shaking apart from how bad the brakes are, This is the most terrible service I have ever had, from the start where the service adviser **** to me saying it cannot be done under warranty, till today where it has been almost a month and a half from when the current service advisor said she will put in a warranty claim for my brakes due to the negligence of the previous service advisor, I do not have another vehicle, even If I did I paid for a working car which is clearly not working if I have to replace my brakes and everything for the 3rd in 40000 km, I really hope this resolved quickly as I will not be held liable if something brakes further on the car or totally fails and it causes an accident, All of this could have been prevented if it was done properly the first time
1 reviews | Active since Jan 2020
Good day I have quite a big complaint and am really unsatisfied to say the least with the service i have been receiving On 26/03/2025 I took my vehicle in for its 10000km service and complained of a shudder in my brakes and metal on metal when i brake The lady told me i need to pay for it out of pocket, so i paid it and replaced it again She told me i cannot claim for it under warranty I had the same exact problem on 22532km Where my brakes were shuddering and metal on metal again this was on 03/07/2025 Where i was advised again it can't be claimed under warranty and had to pay for it out of pocket once again I went back to them on the 23rd of march 2026 and told them i have having the exact same problem once again where my brakes are shuddering again and metal on metal ( a new lady this time) she advised they were supposed to put it under a warranty claim for and replace everything and make sure that everything is working She told me to wait for her to get back to me so that it can be replaced and everything under a warranty claim, it has been over a month we continue to follow up but nothing is coming from it I really find this unacceptable This is the 3rd time I need to replace my brakes etc I only have 1 vehicle and need to drive with it I need to go on a business trip at the end of this month and right now i cant due to my brakes I have spoken to the Mahindra help line about this aswell, in past week, I also messaged the BB Mount Fuji today to follow up regarding the brakes and I still have not received any answer from them, When I apply brakes it literally feels like the car is shaking apart from how bad the brakes are, This is the most terrible service I have ever had, from the start where the service adviser **** to me saying it cannot be done under warranty, till today where it has been almost a month and a half from when the current service advisor said she will put in a warranty claim for my brakes due to the negligence of the previous service advisor, I do not have another vehicle, even If I did I paid for a working car which is clearly not working if I have to replace my brakes and everything for the 3rd in 40000 km, I really hope this resolved quickly as I will not be held liable if something brakes further on the car or totally fails and it causes an accident, All of this could have been prevented if it was done properly the first time
1 reviews | Active since Jan 2020
I would not recommend the Mahindra XUV 3X0 MX3 based on my experience so far. My vehicle has under 10,000 km and is still practically brand new, yet I am already experiencing ongoing technical issues that Mahindra South Africa has not been able to resolve. Issues experienced: The radio has no sound and does not switch off, which forces me to disconnect the battery every night to prevent it from draining overnight. This creates serious inconvenience and concern, especially considering that vehicle electronics and the tracker rely on battery power. The vehicle also displays a hill control error, which the dealership has not been able to fix or clearly explain despite multiple visits. I have already taken the vehicle to the dealership twice, yet I have not received a proper diagnostic report explaining what tests were performed, what faults were identified, or when the issues will be resolved. In addition to the inconvenience, I am also incurring extra costs for petrol and Uber trips, while the vehicle remains unreliable. This is extremely disappointing for a new vehicle with such low mileage. I expected a reliable product and efficient after-sales support, but this matter remains unresolved. I would appreciate urgent intervention and a clear resolution.
1 reviews | Active since Jan 2020
I would not recommend the Mahindra XUV 3X0 MX3 based on my experience so far. My vehicle has under 10,000 km and is still practically brand new, yet I am already experiencing ongoing technical issues that Mahindra South Africa has not been able to resolve. Issues experienced: The radio has no sound and does not switch off, which forces me to disconnect the battery every night to prevent it from draining overnight. This creates serious inconvenience and concern, especially considering that vehicle electronics and the tracker rely on battery power. The vehicle also displays a hill control error, which the dealership has not been able to fix or clearly explain despite multiple visits. I have already taken the vehicle to the dealership twice, yet I have not received a proper diagnostic report explaining what tests were performed, what faults were identified, or when the issues will be resolved. In addition to the inconvenience, I am also incurring extra costs for petrol and Uber trips, while the vehicle remains unreliable. This is extremely disappointing for a new vehicle with such low mileage. I expected a reliable product and efficient after-sales support, but this matter remains unresolved. I would appreciate urgent intervention and a clear resolution.
1 reviews | Active since Jan 2020
I am a owner of a small business in the Vaal area and purchased a Mahindra S6 Double Cab in 2023. The first few months with the car were excellent and then suddenly I realised a change of color on my white bonnet and white front bumper to a yellowish color also there was a plastic like coating coming off day by day. Photos were taken on the 22nd of May 2025 and my car was still under warranty at that stage. When I put in a complaint at your Vaal Branch I was told they can't assist me because it's not an engine problem. Therefore I already started the process of fixing the apparel of the car myself just to buff the car which already cost me R1000 privately. I am very unhappy that this has turned into my problem when the car isn't even 5 years old as it's a 2022 Model. See attached pictures to understand exactly what I mean by that. I am not a person that complains on social media or name and shame companies because of me having my own company. But I strive to have happy clients and with the current state of our economy I believe a business can't afford lose any clients. I can't be driving in a car that looks like this and also it's the Mahindra brand that is looking like that on the roads that we drive. Second thing is that my driver's seat was replaced on the 14th of February 2025 for the first time since I bought the car that is a 2022 model and now it's broken again. I phoned the vaal branch on the 27th of March 2026 and they said that the reply was that the seat won't be replaced due to it not having any safety issues. I am highly disappointed in that statement because when you are driving in a car which the seat is leaning to the left back side I can see how it can be a safety risk because the driver does not have clear straight vision while driving due to him/her leaning left-backward and also the seat makes noises just like the previous time before it broke down. I would rather suggest being safe than sorry and replace the seat as it's a big risk when driving and that seat falls in underneath the driver as previously experienced with the seat that was replaced and may cause an accident. I am very disappointed with the after service of your company and I will definitely not suggest a vehicle for friends, family or clients due to that reason. I even went to the Vaal branch because they said the head office needs a video of the seat wasting my time to be declined. When I sent a email to the head office they took 11 days to reply with a response only focusing on the paint and not the seat and yes I am declined again because it's not their fault according to their terms and conditions. The specific term or condition have not been sent to me to support their statement. Note that the car is still under factory warranty and only 4 years old. Best advise I can give is don't fall for the low prices of this company and then you have to sit with the kind of after service I am having at the moment.
1 reviews | Active since Jan 2020
I am a owner of a small business in the Vaal area and purchased a Mahindra S6 Double Cab in 2023. The first few months with the car were excellent and then suddenly I realised a change of color on my white bonnet and white front bumper to a yellowish color also there was a plastic like coating coming off day by day. Photos were taken on the 22nd of May 2025 and my car was still under warranty at that stage. When I put in a complaint at your Vaal Branch I was told they can't assist me because it's not an engine problem. Therefore I already started the process of fixing the apparel of the car myself just to buff the car which already cost me R1000 privately. I am very unhappy that this has turned into my problem when the car isn't even 5 years old as it's a 2022 Model. See attached pictures to understand exactly what I mean by that. I am not a person that complains on social media or name and shame companies because of me having my own company. But I strive to have happy clients and with the current state of our economy I believe a business can't afford lose any clients. I can't be driving in a car that looks like this and also it's the Mahindra brand that is looking like that on the roads that we drive. Second thing is that my driver's seat was replaced on the 14th of February 2025 for the first time since I bought the car that is a 2022 model and now it's broken again. I phoned the vaal branch on the 27th of March 2026 and they said that the reply was that the seat won't be replaced due to it not having any safety issues. I am highly disappointed in that statement because when you are driving in a car which the seat is leaning to the left back side I can see how it can be a safety risk because the driver does not have clear straight vision while driving due to him/her leaning left-backward and also the seat makes noises just like the previous time before it broke down. I would rather suggest being safe than sorry and replace the seat as it's a big risk when driving and that seat falls in underneath the driver as previously experienced with the seat that was replaced and may cause an accident. I am very disappointed with the after service of your company and I will definitely not suggest a vehicle for friends, family or clients due to that reason. I even went to the Vaal branch because they said the head office needs a video of the seat wasting my time to be declined. When I sent a email to the head office they took 11 days to reply with a response only focusing on the paint and not the seat and yes I am declined again because it's not their fault according to their terms and conditions. The specific term or condition have not been sent to me to support their statement. Note that the car is still under factory warranty and only 4 years old. Best advise I can give is don't fall for the low prices of this company and then you have to sit with the kind of after service I am having at the moment.
Mahindra SA has a TrustIndex of 1.6 out of 10 on Hellopeter, based on 55 reviews in the last 12 months. Hellopeter has tracked Mahindra SA across 524 total reviews. How is the TrustIndex calculated? →