VVM
Unclaimed Business
AI Review Summary
Based on recent customer reviews, VVM is generating significant frustration among consumers dealing with debt collection matters. A recurring theme is the failure to issue paid-up letters after settlements, with customers reporting prolonged delays that negatively affect their credit records. Consumers consistently mention persistent harassment through calls and SMS messages, including contact at unreasonable hours and pursuit of incorrect parties. Reviewers also raise concerns around poor administration, unallocated payments, untrained agents, and difficulty reaching the company once accounts are settled. Communication breakdowns with originating creditors compound the dissatisfaction expressed.
Performance(last 12 months):
Trustindex Rating
1.6TrustIndex
1.6
Review Distribution
1|41 Reviews
Jul '25 - Jun '26
Recent reviews (41)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
20 May 2026, 16:07
Settled account
I keep getting calls regarding money they say I need to pay Vodacom . I settled my Vodacom . I sent Vodacom proof and them . This is unexepytable . Why would I settle over R 10 000 and then not pay R 700 ?
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Anonymous
1 reviews | Active since Jan 2020
29 Apr 2026, 16:20
Please have your books sorted with Vodacom. My poor granny won’t be able to pay both of yall at the same time. Also have your agents attitude in check before they call.
The incompetence is out of this world. Definitely not satisfied.
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Anonymous
1 reviews | Active since Jan 2020
29 Apr 2026, 16:20
Please have your books sorted with Vodacom. My poor granny won’t be able to pay both of yall at the same time. Also have your agents attitude in check before they call.
The incompetence is out of this world. Definitely not satisfied.
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Anonymous
1 reviews | Active since Jan 2020
24 Apr 2026, 07:39
*********** and poor customer service
This collection company has been frustrating to deal with due to poor communication, lack of professionalism, and unhelpful responses. They fail to properly address concerns and repeatedly provide vague or scripted answers without resolving issues. Despite being sent a paid-up letter confirming the account is settled, they continue to sit with the account as if it remains outstanding. Their disorganized processes and lack of accountability make the experience unacceptable.
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Anonymous
1 reviews | Active since Jan 2020
24 Apr 2026, 07:39
*********** and poor customer service
This collection company has been frustrating to deal with due to poor communication, lack of professionalism, and unhelpful responses. They fail to properly address concerns and repeatedly provide vague or scripted answers without resolving issues. Despite being sent a paid-up letter confirming the account is settled, they continue to sit with the account as if it remains outstanding. Their disorganized processes and lack of accountability make the experience unacceptable.
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Anonymous
1 reviews | Active since Jan 2020
22 Apr 2026, 12:16
Very bad service
I have an account with lendplus, they handed me over to VVM. I settled my account on the 25th March, ive been calling to be cleared on system and for the paid up letter i am getting the runaround. What pathetic service to clear our names however to affect our ratings they are quick on that one
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Anonymous
1 reviews | Active since Jan 2020
22 Apr 2026, 12:16
Very bad service
I have an account with lendplus, they handed me over to VVM. I settled my account on the 25th March, ive been calling to be cleared on system and for the paid up letter i am getting the runaround. What pathetic service to clear our names however to affect our ratings they are quick on that one
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Anonymous
1 reviews | Active since Jan 2020
17 Apr 2026, 13:40
VVM is very ***********
Nedbank has handed me over to VVM as I owe them some money. I have made an arrangement with VVM that, if they send me their banking details, I will pay the amount of R250 per month. This was a number of months ago. They did nit provide me with their banking details for four months! However, they kept on calling me, wanting to know when I will pay. So, I gave up with them. I decided to pay my account, but directly into my Nedbank account. This month alone, I have paid paid almost R1600 into my account, instead of the agreed R250. By now, I have a small amount to still pay. Today alone, I have received two threatening sms messages from VVM. Saying that they are going to take me to court because I do not pay. When I tried to phone them, there is a voice that says that the number THEY PROVIDED on the sms has changed. The voice give the new number, but in such a hurry, that I cannot hear the last two digits. I therefore resorted to searching for a WhatsApp number on Google. So I send them a WhatsApp. Although I send my ID number, I keep on getting messages that I should type my ID number. I don't know what they want from me anymore. I give up. But one thing is certain, it seems that I have made the right call to pay the money directly to Nedbank and not to VVM. I will continue to do so. VVM can now go to hell.
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Anonymous
1 reviews | Active since Jan 2020
17 Apr 2026, 13:40
VVM is very ***********
Nedbank has handed me over to VVM as I owe them some money. I have made an arrangement with VVM that, if they send me their banking details, I will pay the amount of R250 per month. This was a number of months ago. They did nit provide me with their banking details for four months! However, they kept on calling me, wanting to know when I will pay. So, I gave up with them. I decided to pay my account, but directly into my Nedbank account. This month alone, I have paid paid almost R1600 into my account, instead of the agreed R250. By now, I have a small amount to still pay. Today alone, I have received two threatening sms messages from VVM. Saying that they are going to take me to court because I do not pay. When I tried to phone them, there is a voice that says that the number THEY PROVIDED on the sms has changed. The voice give the new number, but in such a hurry, that I cannot hear the last two digits. I therefore resorted to searching for a WhatsApp number on Google. So I send them a WhatsApp. Although I send my ID number, I keep on getting messages that I should type my ID number. I don't know what they want from me anymore. I give up. But one thing is certain, it seems that I have made the right call to pay the money directly to Nedbank and not to VVM. I will continue to do so. VVM can now go to hell.
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