

Van De Venter Mojapelo Inc
Based on recent customer reviews, Van De Venter Mojapelo Inc is facing significant dissatisfaction from consumers dealing with debt collection matters. Customers consistently mention prolonged delays in receiving paid-up letters after settling accounts, with many describing months of waiting despite repeated follow-ups. A recurring theme involves unallocated payments, continued collection on settled accounts, and concerns about adverse credit bureau listings remaining unresolved. Reviewers frequently raise issues around unresponsive communication channels, reliance on automated bots providing incorrect settlement amounts, and allegations of harassment over debts customers believe are already paid or do not belong to them.
TrustIndex
1.8
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
VVM is very horrible, Jorica Hamman the executive is tampering with documents. They are deducting from my account without my authorization. I asked her for proof of my signature/or a voice recording. She literally gaslighed and told me that the the account has reached induplum they are not gonna refund me.
1 reviews | Active since Jan 2020
VVM is very horrible, Jorica Hamman the executive is tampering with documents. They are deducting from my account without my authorization. I asked her for proof of my signature/or a voice recording. She literally gaslighed and told me that the the account has reached induplum they are not gonna refund me.
1 reviews | Active since Jan 2020
I was handed over to VVM by nedbank and I made arrangements to settle my account end of March, which I did. I requested for a paid up letter beginning of April and I was told that it would take 21 working days. The 21 working days and I keep following up but I haven't received my paid up letter. The last agent I talked to on their WhatsApp line said it is on queue and had no turnaround time as to when I would receive it. I kept to my end of the arrangement and now I have to struggle getting the paid up letter and having my credit profile updated with credit bureau
1 reviews | Active since Jan 2020
I was handed over to VVM by nedbank and I made arrangements to settle my account end of March, which I did. I requested for a paid up letter beginning of April and I was told that it would take 21 working days. The 21 working days and I keep following up but I haven't received my paid up letter. The last agent I talked to on their WhatsApp line said it is on queue and had no turnaround time as to when I would receive it. I kept to my end of the arrangement and now I have to struggle getting the paid up letter and having my credit profile updated with credit bureau
1 reviews | Active since Jan 2020
I was handed over to VVM by nedbank and I made arrangements to settle my account end of March, which I did. I requested for a paid up letter beginning of April and I was told that it would take 23 working days. The 23 working days and I keep following up but I haven't received my paid up letter. The last agent I talked to on their WhatsApp line said it is on queue and had no turnaround time as to when I would receive it. I kept to my end of the arrangement and now I have to struggle getting the paid up letter and having my credit profile updated with credit bureau
1 reviews | Active since Jan 2020
I was handed over to VVM by nedbank and I made arrangements to settle my account end of March, which I did. I requested for a paid up letter beginning of April and I was told that it would take 23 working days. The 23 working days and I keep following up but I haven't received my paid up letter. The last agent I talked to on their WhatsApp line said it is on queue and had no turnaround time as to when I would receive it. I kept to my end of the arrangement and now I have to struggle getting the paid up letter and having my credit profile updated with credit bureau
1 reviews | Active since Jan 2020
I paid my Prime loans account in January the 27th, I still show on experian as owing, I requested for a paid up letter a month ago and received no response from you. I need a paid up letter and I need you to please update my account. I am unable to buy property because of this.
1 reviews | Active since Jan 2020
I paid my Prime loans account in January the 27th, I still show on experian as owing, I requested for a paid up letter a month ago and received no response from you. I need a paid up letter and I need you to please update my account. I am unable to buy property because of this.
1 reviews | Active since Jan 2020
I received a SMS from this debt collection agency saying i need to pay money for a TV licence at a reduced fee, excluding penalties. The TV licence number quoted is not mine, and i do not owe money to the SABC because i pay my TV licence. I tried calling this VVM place on the telephone numbers on the internet and there is no response. Both provided numbers ring, the go quiet and then hang up. I am assuming you are looking for the idiot that is using my number to make lots of debt as i am flooded with SMS and calls for some idiot names Sipho S Mxohane Try ****ming some one else you *****
1 reviews | Active since Jan 2020
I received a SMS from this debt collection agency saying i need to pay money for a TV licence at a reduced fee, excluding penalties. The TV licence number quoted is not mine, and i do not owe money to the SABC because i pay my TV licence. I tried calling this VVM place on the telephone numbers on the internet and there is no response. Both provided numbers ring, the go quiet and then hang up. I am assuming you are looking for the idiot that is using my number to make lots of debt as i am flooded with SMS and calls for some idiot names Sipho S Mxohane Try ****ming some one else you *****
1 reviews | Active since Jan 2020
I am issuing a formal public warning regarding Van De Venter Mojapelo (VVM). This entity is in direct violation of Section 103(5) of the National Credit Act (In Duplum). Despite reaching the statutory limit where interest and fees must cease, VVM continues to collect on an account that is legally capped. Jorica Hamman, the Head of Legal, issued a formal denial of liability (Ref: ME L MAFISA, 1 April 2026) but has failed to provide the requested line-by-line reconciliation to support her "internal investigation." As an Admitted Attorney, her refusal to provide transparency while enforcing a debt that exceeds the principal amount constitutes a serious breach of professional ethics and the NCA. I have escalated this matter to the National Credit Regulator (NCR) and the Legal Practice Council (LPC). I demand an immediate refund of R9,000 in overpayments. VVM’s "categorical denial" without data is a confession of non-compliance.
1 reviews | Active since Jan 2020
I am issuing a formal public warning regarding Van De Venter Mojapelo (VVM). This entity is in direct violation of Section 103(5) of the National Credit Act (In Duplum). Despite reaching the statutory limit where interest and fees must cease, VVM continues to collect on an account that is legally capped. Jorica Hamman, the Head of Legal, issued a formal denial of liability (Ref: ME L MAFISA, 1 April 2026) but has failed to provide the requested line-by-line reconciliation to support her "internal investigation." As an Admitted Attorney, her refusal to provide transparency while enforcing a debt that exceeds the principal amount constitutes a serious breach of professional ethics and the NCA. I have escalated this matter to the National Credit Regulator (NCR) and the Legal Practice Council (LPC). I demand an immediate refund of R9,000 in overpayments. VVM’s "categorical denial" without data is a confession of non-compliance.
1 reviews | Active since Jan 2020
Most pathetic and *********** company with no sense of solving problems. I paid up an account with them on the already on the 8th of March 2026. I contacted them on the 23rd of March 2026 to enquire why my account still was not updated and also requesting a account paid up letter. I spoke to Khona Nkose which requested that I forward the proof of the last payment towards her as she claim they never received the proof of February or March 2026. Both the proof of payment was forwarded which she in return acknowledge receipt of. She promised to call me back on the 26th of March and also in the meantime arrange the paid up letter on my account 40544583. Today I had to call VVM once again trying to solve this matter, and the call agent this inform me that I still own money and I have to provide the proof of payment to her. I explained to her that the POP were sent twice to Khona and that I will not take time to sent all the proof again, and that I want this matter resolved. I was just inform that I have to pay the outstanding amount on my dashboard. Clearly, VVM employees *********** people which are like generic robots passing the same messages to clients.
1 reviews | Active since Jan 2020
Most pathetic and *********** company with no sense of solving problems. I paid up an account with them on the already on the 8th of March 2026. I contacted them on the 23rd of March 2026 to enquire why my account still was not updated and also requesting a account paid up letter. I spoke to Khona Nkose which requested that I forward the proof of the last payment towards her as she claim they never received the proof of February or March 2026. Both the proof of payment was forwarded which she in return acknowledge receipt of. She promised to call me back on the 26th of March and also in the meantime arrange the paid up letter on my account 40544583. Today I had to call VVM once again trying to solve this matter, and the call agent this inform me that I still own money and I have to provide the proof of payment to her. I explained to her that the POP were sent twice to Khona and that I will not take time to sent all the proof again, and that I want this matter resolved. I was just inform that I have to pay the outstanding amount on my dashboard. Clearly, VVM employees *********** people which are like generic robots passing the same messages to clients.
1 reviews | Active since Jan 2020
I am writing to formally dispute the outstanding balance of R556.50 as reflected on my recent statement, dated February 19, 2026, for account number 413127671. A comprehensive review of my financial records and the statement provided has revealed critical discrepancies concerning an unallocated payment and the subsequent imposition of erroneous penalty charges. According to your records my account had a zero balance as of 31 Dec 2022. Firstly, a payment amounting to R291.50 was duly made on February 6, 2023. This payment was intended to ensure the timely settlement of my annual licence fee and to maintain the account in good standing. Regrettably, this payment does not appear to have been accurately processed or allocated to my account, leading to an incorrect perception of arrears. Secondly, as a direct consequence of this unallocated payment, your system has subsequently generated and app**** numerous monthly penalty charges (identified by Tran Code: PEN) and various adjustments (identified by Tran Code: PRV) spanning from 2023 through to 2026. Given that my account should have been in good standing following the aforementioned payment, these penalty charges are unwarranted. I therefore formally request the immediate reversal of all interest and penalty charges app**** to my account after November 1, 2022. Finally, based on a meticulous recalculation of the annual licence fees (Tran Code: IVB) and all payments made (Tran Codes: REC/REE), including the previously unallocated R291.50, the account should reflect a credit balance. My revised accounting statement, which excludes all penalty charges and incorporates all payments, indicates the following: Total Annual Fees (2023–2026): R1,060.00 (calculated as 4 x R265.00) Total Payments Made (including unallocated R291.50): R1,378.00 Corrected Account Balance: R318.00 (Credit) I kindly request that you update your records to reflect this corrected balance and provide written confirmation once the penalties have been reversed and the unallocated payment has been correctly app****. I anticipate your prompt attention to this matter and a swift resolution. Sincerely,
1 reviews | Active since Jan 2020
I am writing to formally dispute the outstanding balance of R556.50 as reflected on my recent statement, dated February 19, 2026, for account number 413127671. A comprehensive review of my financial records and the statement provided has revealed critical discrepancies concerning an unallocated payment and the subsequent imposition of erroneous penalty charges. According to your records my account had a zero balance as of 31 Dec 2022. Firstly, a payment amounting to R291.50 was duly made on February 6, 2023. This payment was intended to ensure the timely settlement of my annual licence fee and to maintain the account in good standing. Regrettably, this payment does not appear to have been accurately processed or allocated to my account, leading to an incorrect perception of arrears. Secondly, as a direct consequence of this unallocated payment, your system has subsequently generated and app**** numerous monthly penalty charges (identified by Tran Code: PEN) and various adjustments (identified by Tran Code: PRV) spanning from 2023 through to 2026. Given that my account should have been in good standing following the aforementioned payment, these penalty charges are unwarranted. I therefore formally request the immediate reversal of all interest and penalty charges app**** to my account after November 1, 2022. Finally, based on a meticulous recalculation of the annual licence fees (Tran Code: IVB) and all payments made (Tran Codes: REC/REE), including the previously unallocated R291.50, the account should reflect a credit balance. My revised accounting statement, which excludes all penalty charges and incorporates all payments, indicates the following: Total Annual Fees (2023–2026): R1,060.00 (calculated as 4 x R265.00) Total Payments Made (including unallocated R291.50): R1,378.00 Corrected Account Balance: R318.00 (Credit) I kindly request that you update your records to reflect this corrected balance and provide written confirmation once the penalties have been reversed and the unallocated payment has been correctly app****. I anticipate your prompt attention to this matter and a swift resolution. Sincerely,
Based on recent customer reviews, Van De Venter Mojapelo Inc is facing significant dissatisfaction from consumers dealing with debt collection matters. Customers consistently mention prolonged delays in receiving paid-up letters after settling accounts, with many describing months of waiting despite repeated follow-ups. A recurring theme involves unallocated payments, continued collection on settled accounts, and concerns about adverse credit bureau listings remaining unresolved. Reviewers frequently raise issues around unresponsive communication channels, reliance on automated bots providing incorrect settlement amounts, and allegations of harassment over debts customers believe are already paid or do not belong to them.
Van De Venter Mojapelo Inc has a TrustIndex of 1.8 out of 10 on Hellopeter, based on 22 reviews in the last 12 months. Hellopeter has tracked Van De Venter Mojapelo Inc across 635 total reviews. How is the TrustIndex calculated? →