LM
Lerato M
Active since Apr 2014
25
Reviews
0
Industries
Reviews
25 reviews2 weeks ago
Jorrica Hamman - Horrible Executive/Gaslighter
VVM is very horrible, Jorica Hamman the executive is tampering with documents. They are deducting from my account without my authorization. I asked her for proof of my signature/or a voice recording. She literally gaslighed and told me that the the account has reached induplum they are not gonna refund me.
0 replies
3 weeks ago
Thabiso Fakofaka & Sandile's horrible service Maponya branch.
Capitec deserves 0 🌟, I went to Maponya Mall, I was first assisted by a Horrible and super bad service from Thabiso Fakofako. I then asked a consultant, didnt take her name to help, she was rude I left her there. I manager Sandile ( Fat guy ) intervened, however, she was worse, In stead of helping, she gaslighted me and listened to Thabiso who was belittling me and acted as if I'm not there.
2 replies
3 weeks ago
Appalling Service and Unresolved Investigation from FNB ***** Analyst Shannon Naidoo
I am writing this to express my absolute frustration with the FNB iDigi Tech, iNterfaceX Risk & ***** department, specifically ***** Analyst Shannon Naidoo. My account has been left sitting in a negative balance, causing severe financial distress and bringing my essential daily operations to a complete standstill. Despite sending multiple emails explaining the urgency of my situation, all I receive are generic, open-ended responses stating that they "will continue with the investigation" with zero actual timelines, updates, or resolution. It is completely unacceptable for a bank's forensics and risk department to freeze or leave a client's funds inaccessible with no clear communication, especially when it creates an immediate emergency. Sitting back and ignoring the real-world impact of a stalled investigation is gross negligence. I demand that a senior manager from FNB Risk and ***** contact me immediately today to provide a definitive update on my file and release my funds. I cannot be left stranded by a department that is supposed to protect consumers, not incapacitate them.
1 reply
3 weeks ago
Checkers Sixty60 representative bringing the brand into disrepute online
I am deeply concerned about the conduct of one of your customer representatives, Calvin Msibi. It has come to light that he is actively using social media platforms to engage in targeted harassment and smear campaigns alongside individuals publicly exposed for system *****, specifically Keamogetse and Kelebogile Kabi. As a representative of a major brand like Checkers Sixty60, his public association with *****ulent activities and cyber-bullying reflects incredibly poorly on your company's ethics and code of conduct. I trust HR and compliance will investigate whether this behavior aligns with Checkers' values.
0 replies
4 weeks ago
DISGUSTING DATA BREACH AND INTERNAL ***** BY PAYJOY EMPLOYEES – POPIA VIOLATION
I am absolutely disgusted and appalled by the lack of security and internal data controls at PayJoy South Africa. Your employee, Kelebogile Lebogang Kabi, has ********ly abused her internal backend access and credentials to commit identity theft and ***** against me. Kelebogile *******ly accessed my personal profile, stole my South African ID number, and used it to *****ulently open unauthorized loans under my name. If that wasn't enough, she also handed my ****** ID number and personal account information over to her friend, Keamogetse Majola, who used my private information to hijack and exploit my Vumatel Wi-Fi account. This is a massive, syndicate-style operation happening right under PayJoy’s nose. These individuals are actively using PayJoy devices to **** innocent people and exploit consumer data for personal gain. Your internal security systems are a joke if your staff can freely pull client ID numbers to commit financial crimes and identity theft. I have already demanded a full forensic audit from PayJoy's privacy team, and I am opening a ******** case under the Cybercrimes Act with the South African Police Service (SAPS), as well as reporting this severe breach to the Information Regulator. PayJoy needs to take immediate action, fire this ******** employee, and cooperate with the police before more people are ****med!
1 reply
1 month ago
Horrible service
I am writing to express my absolute frustration with the lack of progress on my connection. It is unacceptable that I am still waiting for a response while my service remains unresolved. Your delay is causing significant disruption, and I will not be ignored any longer. If this is not addressed immediately with a clear timeline for activation, I will be escalating this matter to the industry ombudsman and seeking legal advice regarding your failure to provide the service I am paying for. Consider this my final notice.
1 reply
1 month ago
The Irony of "Complaints Resolution"—A Toxic Experience with Nadeema Carrim
It is a complete farce that FNB has a consultant like Nadeema working in their Complaints Resolution department. Her job is meant to be resolving issues, yet she is the primary source of frustration, delays, and unprofessionalism. Nadeema Carrim is a horrible person to deal with. She is dismissive, lacking in basic competence, and seems more interested in gaslighting customers than actually providing the resolution her job title suggests. To be met with such a toxic attitude from the very department meant to help is unacceptable. FNB needs to seriously investigate the conduct of its staff in Complaints Resolution. Avoid her at all costs if you actually want your issues fixed.
2 replies
1 month ago
Super Horrible service from Siphamandla
This Bank doesnt even deserve a star, they are horrible. Ive been dealing with Siphamandla. Instead of responding via email he wants to call me for accounts that have reached induplum. Their team even offered me 11k instead of refunding me. I went to their Dobsonville branch, Siphamandla told the consultant to tell me that he will email me. To date, I haven't received anything from Siphamandla but an automated response when I follow up.
9 replies
1 month ago
Horrible service, No feedback.
Im still waiting for Clayton from Forensics to provide feedback. I dont want a call, they must put everything in writing.
1 reply
2 months ago
Horrible service - No feedback
Ive been communicating with Naseema, I asked for a simple thing she hasn't contacted or even acknowledged receiving documents I sent, this bank is still failing me. I thought since Naseema is in the Exec team, she will speed up the process but with the horrible experience in receiving it clearly shows that FNB dont care about their customers.
1 reply
Review Distribution
5 Star
1 (4%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
24 (96%)