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Denille B
Active since Jun 2017
19
Reviews
0
Industries
Reviews
19 reviews2 months ago
VVM debt collectors and SABC account - what a joke
I am writing to formally dispute the outstanding balance of R556.50 as reflected on my recent statement, dated February 19, 2026, for account number 413127671. A comprehensive review of my financial records and the statement provided has revealed critical discrepancies concerning an unallocated payment and the subsequent imposition of erroneous penalty charges. According to your records my account had a zero balance as of 31 Dec 2022. Firstly, a payment amounting to R291.50 was duly made on February 6, 2023. This payment was intended to ensure the timely settlement of my annual licence fee and to maintain the account in good standing. Regrettably, this payment does not appear to have been accurately processed or allocated to my account, leading to an incorrect perception of arrears. Secondly, as a direct consequence of this unallocated payment, your system has subsequently generated and app**** numerous monthly penalty charges (identified by Tran Code: PEN) and various adjustments (identified by Tran Code: PRV) spanning from 2023 through to 2026. Given that my account should have been in good standing following the aforementioned payment, these penalty charges are unwarranted. I therefore formally request the immediate reversal of all interest and penalty charges app**** to my account after November 1, 2022. Finally, based on a meticulous recalculation of the annual licence fees (Tran Code: IVB) and all payments made (Tran Codes: REC/REE), including the previously unallocated R291.50, the account should reflect a credit balance. My revised accounting statement, which excludes all penalty charges and incorporates all payments, indicates the following: Total Annual Fees (2023–2026): R1,060.00 (calculated as 4 x R265.00) Total Payments Made (including unallocated R291.50): R1,378.00 Corrected Account Balance: R318.00 (Credit) I kindly request that you update your records to reflect this corrected balance and provide written confirmation once the penalties have been reversed and the unallocated payment has been correctly app****. I anticipate your prompt attention to this matter and a swift resolution. Sincerely,
0 replies
4 months ago
Fed up with Makro trying to get refund for faulty product
I bought a gazebo online start of Dec2025. Received the product after Christmas. Product did not have a carry bag and cover plenty holes. Logged a return. Wrapped the product in original package. Update to my ticket was return rejected. I contacted Makro advising how can it be rejected if they have not collected the item. Return logged again. First the excuse was the stockist only opens on 19 Jan2026. Now every day I phone I get told someone will phone me today to advise when refund will be processed. Asking to speak to a supervisor or manager is of no use. I just get told they are busy and will tell me the same. I will NEVER shop at Makro again. The most pathetic service I have seen in a long time. Makro should be ashamed of their bad client service
52 replies
10 months ago
No client service - just bot - Unable to work
Was asked to log in and password not accepted then selected forgot password and that is when the bot run around started. this is been going for over a week where the reset questions have been answered with no feedback from MIcrosoft. when you phone the 24/7 helpline another bot answers. paying a substantial amount for microsoft subscription with NO client services available. The worst experience ever. what do i do now... definitely not pay for another subscription...can anyone help
0 replies
10 months ago
No client services - only bot - pathetic
Was asked to log in and password not accepted then selected forgot password and that is when the bot run around started. this is been going for over a week where the reset questions have been answered with no feedback from MIcrosoft. when you phone the 24/7 helpline another bot answers. paying a substantial amount for microsoft subscription with NO client services available. The worst experience ever. what do i do now... definitely not pay for another subscription...can anyone help
0 replies
22 months ago
Varkhart *****ing money
Placed an order when they finally answered my enquiry re delivery it was one nonsense story after another. Asked to cancel and get refund. Now they just ignoring me. Disgusting *******.
0 replies
42 months ago
Unbelievably bad service
Trying to get an order delivered is currently worse than pulling a tooth. My order was supposed to be delivered on Saturday... it is now Tuesday.... driver says i was not home last night to take delivery... the gps co-ordinates shows driver was 43km away from my house..but i was not home...Tons of phone calls trying to find out where my parcel iwith various call centre agents lying to me... telling me order has been dispatched - Agent Rhania.I - Nikita.J who is the supposed manager but unable to advise or even lift a finger -pathetic. the only agent who tried to assist Zaeedah.A but her hands are cut off and was the only one advising me that no driver has been assigned to my delivery today. How much longer must i wait and listen to so sorry for the incovenience. I offered to collect my own parcel - no i am not allowed to do that...i cannot speak to Snr Management according to Nikita as they do not speak to public
1 reply
51 months ago
Stealing my money
My Ford Ranger would erratically start and not start in the morninigs. Took the vehicle to an auto electrician who advised that it seems to be the tracking system and suggested that we get Cartrack out {Paid R900). They came out replaced the tracking device and yet the erratic behaviour continued. Then decided to get the Cartrack tacking device removed by Cartrack, which was done and still the car had the erratic behaviour of starting and not. Took the car to the battery Centre in Strand who tested the battery is in perfect working condition and it is not the cause. I then spoke to Graeme Coetzee at Rola Caledon and took the Ranger to Rola Ford in Caledon, Western Cape. Met with Graeme Coetzee. He arranged to have the vehicle taken to the auto electrician they use. The vehicle was with the auto electrician for the entire day (Paid another R900) Feedback was the the Cartrack harness installation was done incorrectly and it was cut into the BCM cable which caused the BCM to be faulty. The auto electrician decided to remove the Cartrack harness. I was quoted R9800 to replace the BCM. I advised Graeme Coetzee that lets see what the car does now that the harness is out. The issue persisted. Numerous phone calls with Graeme Coetzee who assured me it is the BCM that is the cause of the issue as this is a lot of money. I asked Graeme if the BCM is not the issue, ,,,he laughed then i will give your money back. Paid theR9800 to have the BCM replaced... Well the words were not even cold... and the issue was back the very next morning....Phoned Graeme, no i must bring the car in and leave it until they find the issue....Being my only mode of transport, i could not afford to spend any more money while Rola Caledon does the trial an error while i keep paying. I sold the vehicle. Now claiming the money back from Rola Ford, The Dealer principal Anthony Olivier email to me .We did discuss the repairing process that was followed that lead to the replacement of the BCM and was happy with the process that was followed. You mention that vehicle still have the same problem and that you sold the vehicle. We must get the vehicle back or contact the new owners to confirm the failure......Seriously....
0 replies
51 months ago
PATHETIC NO SERVICE
LET ME WRITE IN CAPITALS AS THEN MAYBE SOMEONE WILL UNDERSTAND I REMOVED THE CARTRACK DEVICE, PAID R870 TO DO SO CAN SOMEONE FROM THIS PATHETIC ORGANIZATION GET SOMEONE TO CANCEL THE SO-CALLED CONTRACT I HAVE FOR THE AUDI THAT WAS SOLD, DEDUCT THE R435 FOR THE REINSTALLATION THAT IS NOT GOING TO HAPPEN AS I AM NOT BUYING ANOTHER CAR AND SEND ME A FINAL STATEMENT IN ORDER TO PAY THE FULL OUTSTANDING AMOUNT AND GET YOU OUT OF MY LIFE !!!!!!!!!!!!!!!!!!!!!!!!!!!
1 reply
51 months ago
Beware of crooked Rola Caledon dealership
My Ford Ranger would erratically start and not start in the morninigs. Took the vehicle to an auto electrician who advised that it seems to be the tracking system and suggested that we get Cartrack out {Paid R900). They came out replaced the tracking device and yet the erratic behaviour continued. Then decided to get the Cartrack tacking device removed by Cartrack, which was done and still the car had the erratic behaviour of starting and not. Took the car to the battery Centre in Strand who tested the battery is in perfect working condition and it is not the cause. I then spoke to Graeme Coetzee at Rola Caledon and took the Ranger to Rola Ford in Caledon, Western Cape. Met with Graeme Coetzee. He arranged to have the vehicle taken to the auto electrician they use. The vehicle was with the auto electrician for the entire day (Paid another R900) Feedback was the the Cartrack harness installation was done incorrectly and it was cut into the BCM cable which caused the BCM to be faulty. The auto electrician decided to remove the Cartrack harness. I was quoted R9800 to replace the BCM. I advised Graeme Coetzee that lets see what the car does now that the harness is out. The issue persisted. Numerous phone calls with Graeme Coetzee who assured me it is the BCM that is the cause of the issue as this is a lot of money. I asked Graeme if the BCM is not the issue, ,,,he laughed then i will give your money back. Paid theR9800 to have the BCM replaced... Well the words were not even cold... and the issue was back the very next morning....Phoned Graeme, no i must bring the car in and leave it until they find the issue....Being my only mode of transport, i could not afford to spend any more money while Rola Caledon does the trial an error while i keep paying. I sold the vehicle. Now claiming the money back from Rola Ford, The Dealer principal Anthony Olivier email to me .We did discuss the repairing process that was followed that lead to the replacement of the BCM and was happy with the process that was followed. You mention that vehicle still have the same problem and that you sold the vehicle. We must get the vehicle back or contact the new owners to confirm the failure......Seriously....
0 replies
54 months ago
Terrible workmanship during installation causing damage to vehicle computer....
We had a Cartrack device installed in our Ford Ranger and from day one it started giving us issues. It drains the battery. We bought a new battery, and still the battery was draining. We moved to the Cape and it started getting worse to the point the car could not stand overnight and the battery would be drained. After having to resort to Hello Peter i finally got hold of someone who assisted and the tracking device was removed and a new device installed. The technician also advised that the unit was installed incorrectly and that is the reason for it draining the battery. The new device worked fine for about a week when the battery draining issues started again. By now i had the telephone number of the department and arranged to have the device removed but again they left all the wires in. Only removed the little black box. Still the battery is draining. Took the car to an auto electrician who advised although the tracking device is out the wiring used is still impacting the vehicle. R700 account. Then decided to take the car to Ford, who ran diagnostic tests and finally advised the car BCM was damaged due to the power spike caused by Cartrack installation of tracking device. The BCM now needs to be replaced and re-programmed. Auto electrician cost R900 and the BCM part and installation, R10,000... I now need CArtrack to take ownership of their terrible workmanship which caused crazy amount of damage. Who will be phoning me in order for me to provide the report from Ford is the question...
1 reply
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5 Star
2 (10.526315789473685%)
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0 (0%)
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1 Star
17 (89.47368421052632%)