S&H Electronic Services
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
S&H Electronic Services
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
3 Mar 2026, 06:27
Poor Service from S & H Electronic Services
Extreme delay in delivering items purchased. Refusal to send to Post Net at my request as I am single and have no one at home to receive the parcel Despite my informing them of my cell phone number, originally typing it as +27 with the following 9 numbers and finding that on their form the last two digits were omitted due to lack of space, I then submitted the number starting with a zero. They said that they could not contact me due to a so called incorrect number, but they did not check their emails from me to see the advice of the number starting without the +27 and stating it to begin with a zero. They now demand extra payment for delivery despite the fact that delivery / courier fee charges were paid when making the purchase. I have found them to be extremely obstructive and not user friendly. The old adage is that the customer is the person to be considered first. Not the case with S & H Electronic Services
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Anonymous
1 reviews | Active since Jan 2020
3 Mar 2026, 06:27
Poor Service from S & H Electronic Services
Extreme delay in delivering items purchased. Refusal to send to Post Net at my request as I am single and have no one at home to receive the parcel Despite my informing them of my cell phone number, originally typing it as +27 with the following 9 numbers and finding that on their form the last two digits were omitted due to lack of space, I then submitted the number starting with a zero. They said that they could not contact me due to a so called incorrect number, but they did not check their emails from me to see the advice of the number starting without the +27 and stating it to begin with a zero. They now demand extra payment for delivery despite the fact that delivery / courier fee charges were paid when making the purchase. I have found them to be extremely obstructive and not user friendly. The old adage is that the customer is the person to be considered first. Not the case with S & H Electronic Services
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Anonymous
1 reviews | Active since Jan 2020
29 Jan 2026, 10:13
Delonghi Coffe machine repair agents ****
We took our Delonghi coffee machine in for repair end of 2025. We were informed the water pump needed replacing and that a quote would be sent. January 2026 we returned to the store in Goodwood to find out the status of the machine. They informed me it would be better to but a new pump in and that the cost was R650. They said we could wait and that it would take 30 min to install. We decided to leave and collect the following day at which point we were emails an invoice of R1500. When I called Letcha she said the unit is ready and that we have to pay the R1500 to release the machine. When I argued that the amount was not what was quoted and 4 hours labour was excessive she put the phone down on me. Delonghi is a great product I feel they need better representation in Cape Town.
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Anonymous
1 reviews | Active since Jan 2020
29 Jan 2026, 10:13
Delonghi Coffe machine repair agents ****
We took our Delonghi coffee machine in for repair end of 2025. We were informed the water pump needed replacing and that a quote would be sent. January 2026 we returned to the store in Goodwood to find out the status of the machine. They informed me it would be better to but a new pump in and that the cost was R650. They said we could wait and that it would take 30 min to install. We decided to leave and collect the following day at which point we were emails an invoice of R1500. When I called Letcha she said the unit is ready and that we have to pay the R1500 to release the machine. When I argued that the amount was not what was quoted and 4 hours labour was excessive she put the phone down on me. Delonghi is a great product I feel they need better representation in Cape Town.
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Anonymous
1 reviews | Active since Jan 2020
24 Dec 2024, 08:13
EXCELENT Service
I gave S&H a bad review (which I deleted) as I did not have a clear understanding of how their business operates. I received a call from S&H and ServiceTec (the first time in my 64 year life that a company actually follow up). They clearly explained the situation to me. I also want to apologize for any inconvenience I might have caused due to the bad review. Thank you for the excellent service received from S&H and ServiceTec.
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Anonymous
1 reviews | Active since Jan 2020
24 Dec 2024, 08:13
EXCELENT Service
I gave S&H a bad review (which I deleted) as I did not have a clear understanding of how their business operates. I received a call from S&H and ServiceTec (the first time in my 64 year life that a company actually follow up). They clearly explained the situation to me. I also want to apologize for any inconvenience I might have caused due to the bad review. Thank you for the excellent service received from S&H and ServiceTec.
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Anonymous
1 reviews | Active since Jan 2020
10 Dec 2024, 09:40
Here's a strong negative review based on your provided issue: Avoid S&M Electronic Services - Horrible Experience
I recently ordered a replacement controller for my Russel & Hobbs electric blanket from S&M Electronic Services, expecting to receive the correct part (RHQEB-01) I had ordered. Instead, I was sent an entirely different, incompatible part (Ru11-1/T3). The invoice clearly listed the correct part number, yet the part I received was completely wrong and did not fit my blanket. When I raised this issue with S&M, I was met with an unbelievably poor response from Rageema, who told me they could not accept the return because the part was supp**** by their supplier. This makes no sense. It’s like ordering bananas, being invoiced for bananas, and receiving oranges instead. This kind of mix-up is clearly the result of poor picking and, frankly, a lack of basic quality control at S&M Electronic Services. I also requested the name of Rageema's superior and was given the runaround. When I asked to speak to this superior, I was told they were in a meeting, and Rageema couldn't say when it would end. This level of customer service is utterly disgraceful. Now, I’m left with a controller that I didn’t order, can’t use, and have no means of returning. This company’s business practices are appalling, and customer service is a nightmare. I wouldn’t trust them with any order, and I strongly advise against purchasing from them if you value your time, money, or sanity. Avoid S&M Electronic Services at all costs.
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Anonymous
1 reviews | Active since Jan 2020
10 Dec 2024, 09:40
Here's a strong negative review based on your provided issue: Avoid S&M Electronic Services - Horrible Experience
I recently ordered a replacement controller for my Russel & Hobbs electric blanket from S&M Electronic Services, expecting to receive the correct part (RHQEB-01) I had ordered. Instead, I was sent an entirely different, incompatible part (Ru11-1/T3). The invoice clearly listed the correct part number, yet the part I received was completely wrong and did not fit my blanket. When I raised this issue with S&M, I was met with an unbelievably poor response from Rageema, who told me they could not accept the return because the part was supp**** by their supplier. This makes no sense. It’s like ordering bananas, being invoiced for bananas, and receiving oranges instead. This kind of mix-up is clearly the result of poor picking and, frankly, a lack of basic quality control at S&M Electronic Services. I also requested the name of Rageema's superior and was given the runaround. When I asked to speak to this superior, I was told they were in a meeting, and Rageema couldn't say when it would end. This level of customer service is utterly disgraceful. Now, I’m left with a controller that I didn’t order, can’t use, and have no means of returning. This company’s business practices are appalling, and customer service is a nightmare. I wouldn’t trust them with any order, and I strongly advise against purchasing from them if you value your time, money, or sanity. Avoid S&M Electronic Services at all costs.
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Anonymous
1 reviews | Active since Jan 2020
18 Apr 2024, 10:02
Refuse to replace broken item
One of the two Phillips coffee jugs they delivered to me was broken and they REFUSE TO REPLACE it!!! I think my email address has even been blocked by them because I tried emailing photo's to them, as requested, and my emails are returned saying unable to deliver.
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Anonymous
1 reviews | Active since Jan 2020
18 Apr 2024, 10:02
Refuse to replace broken item
One of the two Phillips coffee jugs they delivered to me was broken and they REFUSE TO REPLACE it!!! I think my email address has even been blocked by them because I tried emailing photo's to them, as requested, and my emails are returned saying unable to deliver.
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Anonymous
1 reviews | Active since Jan 2020
24 Mar 2024, 07:05
Poor service received
Poor and frustrating service received, I order a phillips shaving machine charger online and I paid for it, suddenly the order is now cancelled. I am told the payment was not received I then sent proof but still I am ignored and my order has not been reactivated
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Anonymous
1 reviews | Active since Jan 2020
24 Mar 2024, 07:05
Poor service received
Poor and frustrating service received, I order a phillips shaving machine charger online and I paid for it, suddenly the order is now cancelled. I am told the payment was not received I then sent proof but still I am ignored and my order has not been reactivated
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Anonymous
1 reviews | Active since Jan 2020
5 Dec 2023, 10:51
S&H Electronic Services Sucks
EXERCISE EXTREE CAUTION when dealing with this company as they are strangers to the truth and bend their responses once they have taken your money. Having clarified prior to ordering an item that it was available in South Africa, they responded with "The goods are now in stock on our website". Please note that we all know that websites are ethereal and do not "hold stock". The implication therefore is the twisting of the facts tantamount to a lie. They fall back on a quoted ±4 weeks delivery where the stock is in fact in Singapore. In other words, they hold on to YOUR money for 4 weeks plus, reaping the interest and fobbing the buyer off with delay tactics knowing full well that the practice is at best dishonest. Their agents perpetuate the lie. Once they have your money, you have no choice but to hope that your order is fulfilled. Good luck. S&H Electronic Services are no more than **** artists.
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Anonymous
1 reviews | Active since Jan 2020
5 Dec 2023, 10:51
S&H Electronic Services Sucks
EXERCISE EXTREE CAUTION when dealing with this company as they are strangers to the truth and bend their responses once they have taken your money. Having clarified prior to ordering an item that it was available in South Africa, they responded with "The goods are now in stock on our website". Please note that we all know that websites are ethereal and do not "hold stock". The implication therefore is the twisting of the facts tantamount to a lie. They fall back on a quoted ±4 weeks delivery where the stock is in fact in Singapore. In other words, they hold on to YOUR money for 4 weeks plus, reaping the interest and fobbing the buyer off with delay tactics knowing full well that the practice is at best dishonest. Their agents perpetuate the lie. Once they have your money, you have no choice but to hope that your order is fulfilled. Good luck. S&H Electronic Services are no more than **** artists.
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Anonymous
1 reviews | Active since Jan 2020
21 Nov 2023, 13:10
Incorrect item - Wanted the blade not the Jug - Phillips Blender
This company is very quick with the Sale of items however they do not disclose all the details with regard to their return policy. You have to constantly phone or create a query online for them to look into it. Very disappointed with this company. To return the item you are required to cover the cost. And looking at their reviews it can be in a worse state after you return the item for review. I had to cut my losses and keep the item as it would cost me more to return the item. I'd rather stick to companies that I know in the future like Tecsa that provide exceptional service. If there was a rating for minus or zero I would definitely of added that.
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Anonymous
1 reviews | Active since Jan 2020
21 Nov 2023, 13:10
Incorrect item - Wanted the blade not the Jug - Phillips Blender
This company is very quick with the Sale of items however they do not disclose all the details with regard to their return policy. You have to constantly phone or create a query online for them to look into it. Very disappointed with this company. To return the item you are required to cover the cost. And looking at their reviews it can be in a worse state after you return the item for review. I had to cut my losses and keep the item as it would cost me more to return the item. I'd rather stick to companies that I know in the future like Tecsa that provide exceptional service. If there was a rating for minus or zero I would definitely of added that.
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