Incorrect item - Wanted the blade not the Jug - Phillips Blender

This company is very quick with the Sale of items however they do not disclose all the details with regard to their return policy. You have to constantly phone or create a query online for them to look into it. Very disappointed with this company. To return the item you are required to cover the cost. And looking at their reviews it can be in a worse state after you return the item for review. I had to cut my losses and keep the item as it would cost me more to return the item. I'd rather stick to companies that I know in the future like Tecsa that provide exceptional service. If there was a rating for minus or zero I would definitely of added that.