Remove Debt
Claimed Business
|2.7|95 Reviews (last 12 months)|This business does not respond to reviews
Remove Debt
Claimed Business
|2.7
95 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
Remove Debt
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Remove Debt shows a deeply polarised customer experience. Earlier clients praise successful debt review removals and named consultants, while a wave of recent reviews describe payments taken followed by total communication blackout. Onboarding promises and clearance outcomes are central pain points, with many clients reporting unreachable phones, dead WhatsApp numbers, and unresolved debt review flags after full payment.
TrustIndex
3.7
Jul '25 - Jun '26
Based on recent customer reviews, Remove Debt shows a sharply polarised customer experience. Earlier clients praise named consultants like Melissa, Thiro, and Govender for guiding them out of debt review, while a growing wave of recent reviewers report paying full fees then experiencing complete communication blackouts, unreachable phone lines, and unfulfilled promises to clear debt review status.
The most common complaint about Remove Debt, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. Customers overwhelmingly report communication collapsing once final payment is made. Phones ring unanswered, WhatsApp numbers no longer exist, and emails go ignored for months. Earlier clients praised prompt updates, but recent reviewers describe being completely cut off with no escalation route available.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I paid R2500 and R2000 in October and November 2025 respectively. I could not pay the last R2000. I send a WhatsApp this morning to pay the last R2000 but Remove Debt is no more. I tried a WhatsApp call but failed.
1 reviews | Active since Jan 2020
I paid R2500 and R2000 in October and November 2025 respectively. I could not pay the last R2000. I send a WhatsApp this morning to pay the last R2000 but Remove Debt is no more. I tried a WhatsApp call but failed.
1 reviews | Active since Jan 2020
I had paid this company R8000 in 2023 to remove my debt. I received a court order in November 2025 after I struggled with them to finalize the court order. They said my name will be cleared in 21 days, till today I'm still flagging under debt review.
1 reviews | Active since Jan 2020
I had paid this company R8000 in 2023 to remove my debt. I received a court order in November 2025 after I struggled with them to finalize the court order. They said my name will be cleared in 21 days, till today I'm still flagging under debt review.
1 reviews | Active since Jan 2020
I contacted Remove Debt around October of 2025. I needed their services to remove my debt, in which they reviewed and got back to me with a payment plan of R1625 over 4 months. The firat month, the debit went off as normal, I then contacted them on WhatsApp numbers; 0638105912 / 0734375363, as shown on their website www.removedebt.co.za, to confirm payment. The 2nd month went off and there was an issue as they debited on the incorrect day. I then done an EFT and confirmed payment again, in which they confirmed. The third month, they sent me details and without viewing, it was for PAYSHAP. I made the payment and that is when all communication ended. I tried several times to get in touch with them by WhatsApp, email, webpage and phonecalls, they have not responded. Taking into consideration, that I have 1 more payment to make which would be February of 2026 for my debt to be removed as they have mentioned. I did everything that they requested,including filling out the Google Sheet they sent me. It is now April 2026 and I am still yet to hear back from them. My bank said that they cannot reverse the payments as they were all PAYSHAP payments and there is no way for them to reverse it. I was literally ****med from a lucrative company and will not go down in silence. I would like my refund for all three payments or they need to do as they promised. I do await a call from their legal department because I am taking this matter further.
1 reviews | Active since Jan 2020
I contacted Remove Debt around October of 2025. I needed their services to remove my debt, in which they reviewed and got back to me with a payment plan of R1625 over 4 months. The firat month, the debit went off as normal, I then contacted them on WhatsApp numbers; 0638105912 / 0734375363, as shown on their website www.removedebt.co.za, to confirm payment. The 2nd month went off and there was an issue as they debited on the incorrect day. I then done an EFT and confirmed payment again, in which they confirmed. The third month, they sent me details and without viewing, it was for PAYSHAP. I made the payment and that is when all communication ended. I tried several times to get in touch with them by WhatsApp, email, webpage and phonecalls, they have not responded. Taking into consideration, that I have 1 more payment to make which would be February of 2026 for my debt to be removed as they have mentioned. I did everything that they requested,including filling out the Google Sheet they sent me. It is now April 2026 and I am still yet to hear back from them. My bank said that they cannot reverse the payments as they were all PAYSHAP payments and there is no way for them to reverse it. I was literally ****med from a lucrative company and will not go down in silence. I would like my refund for all three payments or they need to do as they promised. I do await a call from their legal department because I am taking this matter further.
1 reviews | Active since Jan 2020
Remove Debts advertise a service that they can not provide, in return they take money from clients.I spent nearly R 8400.00 on their services, which I feel does not justify the cost. This is my second time that money was ****** from me for a service that was not provide. After the last payment, once agian all services and communication was stopped agian. There communication poor and the excuses are plenty. They lack proper client and business etiquette. This situation is unavoidable, and action must be taken to address this issue and companies that provide fradulant services.We reside in a nation with a struggling economy, and it’s truly disheartening to see people resort to dishonestly taking from those who require assistance. I plan to file my report through legal channels and explore all possible avenues to address this issue.
1 reviews | Active since Jan 2020
Remove Debts advertise a service that they can not provide, in return they take money from clients.I spent nearly R 8400.00 on their services, which I feel does not justify the cost. This is my second time that money was ****** from me for a service that was not provide. After the last payment, once agian all services and communication was stopped agian. There communication poor and the excuses are plenty. They lack proper client and business etiquette. This situation is unavoidable, and action must be taken to address this issue and companies that provide fradulant services.We reside in a nation with a struggling economy, and it’s truly disheartening to see people resort to dishonestly taking from those who require assistance. I plan to file my report through legal channels and explore all possible avenues to address this issue.
1 reviews | Active since Jan 2020
## ⭐ Suggested Review Based on Your Experience **Title: Extremely Disappointing Service and Lack of Communication** I opened an account with this company last year and consistently paid every amount they required. Throughout the process, I cooperated fully and followed all instructions. Their last communication to me was that my documents had been handed over to the NCR and that I was awaiting debt clearance. Since then, their service has completely collapsed. Their phone lines no longer work, the WhatsApp/bixt4 number is unreachable, and they have stopped responding to emails. I have sent multiple messages with no reply at all. In my personal experience, this has felt unprofessional, frustrating, and deeply concerning. After paying everything I was asked to pay, being met with silence and non‑functional contact details is unacceptable. I no longer feel I can trust this company based on how they have handled my case. I hope this review helps others make an informed decision.
1 reviews | Active since Jan 2020
## ⭐ Suggested Review Based on Your Experience **Title: Extremely Disappointing Service and Lack of Communication** I opened an account with this company last year and consistently paid every amount they required. Throughout the process, I cooperated fully and followed all instructions. Their last communication to me was that my documents had been handed over to the NCR and that I was awaiting debt clearance. Since then, their service has completely collapsed. Their phone lines no longer work, the WhatsApp/bixt4 number is unreachable, and they have stopped responding to emails. I have sent multiple messages with no reply at all. In my personal experience, this has felt unprofessional, frustrating, and deeply concerning. After paying everything I was asked to pay, being met with silence and non‑functional contact details is unacceptable. I no longer feel I can trust this company based on how they have handled my case. I hope this review helps others make an informed decision.
Remove Debt has a TrustIndex of 3.7 out of 10 on Hellopeter, based on 95 reviews in the last 12 months. Hellopeter has tracked Remove Debt across 407 total reviews. How is the TrustIndex calculated? →