DH
DG Heath'cote
Active since Nov 2020
10
Reviews
0
Industries
Reviews
10 reviews4 weeks ago
Is WISE a ****?
I have had countless interaction with WISE regarding money that they are withholding from me. A total amount of R7000 that they do not want to release. On account of this, I am left without money for my basic needs, been evicted from my home and now living from couch-to-couch with my family. So many agents and so many different stories. They keep requesting me to download Malawarebytes.com and reload my windows package then take screenshots to ensure my computer is cleared of all viruses. I refuse to download and reload software as my computer was upgraded 2 months ago, in which I sent screenshots that show my computer is clean of all viruses and my package download date, 3 times. They sound empathetic on chat but as soon as the chat is over, and they have sent it through to the relevant department to contact me back, everything goes silent and I have to start the interaction all over again with a new agent! Is WISE a ****?
0 replies
1 month ago
***** in HSBC Hong Kong - No acknowledgement and no assistance from them.
To csv, ombudsman, info, phishing, fnbcard, phishing I am a WISE member, and on 05/05/2026, I was de*****ed out of my salary. I did my transaction as normal through the Wise app and placed my banking details. After submitting it, it showed that my money would be in by Wednesday, 06/05/26, at 8:05 AM SAST. I waited patiently and reviewed the Wise app on the morning of 06/05/26, and there was no money sent directly to me. Instead, the money went to a customer of HSBC HK. I immediately contacted WISE and HSBC with regard to this and have not received any satisfaction. Although Wise is currently doing their investigation, this has become an urgent matter where I cannot pay rent or buy food, and my accounts are unpaid, which causes a threat to my family and me. Yesterday, HSBC required a letter from Wise be sent through so that they could make contact with the account holder, but Wise said that they were not authorized to send any letter to HSBC. I would appreciate some clarity on this, as my livelihood is being threatened because of non-compliance. Why is it so hard to reverse the money when I have all the details of the HSBC client? QIU JINGYUAN BANK CODE 004 ACCOUNT NUMBER: 011675428833 BANK NAME: HSBC - THE HONGKONG AND SHANGHAI BANKING CORPORATION LTD Please see all information on this transaction below, and note, I DID NOT AUTHORIZE THIS PERSON TO TOUCH MY ACCOUNT, NOR DO I KNOW HIM/HER! Take note of the transaction details added, which were my personal banking information, yet it still went to the above-mentioned person. I did everything correct on the Wise app, yet someone still gets unauthorized access to my account, and I need to be patient and wait days and weeks for a resolution. I look forward to your responses from both ends today, please, and could you treat this as URGENT? Kind regards, Delon Heathcote +27792448726
0 replies
2 months ago
REMOVE DEBT IS A ****
I contacted Remove Debt around October of 2025. I needed their services to remove my debt, in which they reviewed and got back to me with a payment plan of R1625 over 4 months. The firat month, the debit went off as normal, I then contacted them on WhatsApp numbers; 0638105912 / 0734375363, as shown on their website www.removedebt.co.za, to confirm payment. The 2nd month went off and there was an issue as they debited on the incorrect day. I then done an EFT and confirmed payment again, in which they confirmed. The third month, they sent me details and without viewing, it was for PAYSHAP. I made the payment and that is when all communication ended. I tried several times to get in touch with them by WhatsApp, email, webpage and phonecalls, they have not responded. Taking into consideration, that I have 1 more payment to make which would be February of 2026 for my debt to be removed as they have mentioned. I did everything that they requested,including filling out the Google Sheet they sent me. It is now April 2026 and I am still yet to hear back from them. My bank said that they cannot reverse the payments as they were all PAYSHAP payments and there is no way for them to reverse it. I was literally ****med from a lucrative company and will not go down in silence. I would like my refund for all three payments or they need to do as they promised. I do await a call from their legal department because I am taking this matter further.
0 replies
15 months ago
Fauls Advertising and Useless Customer Service
I have contacted metro a few days ago requesting MY PPPOE password. All they send is reference numbers 618904 and say they will get back to me in 24hrs. It is pass 24 hrs and they still have not gotten back to me. When it is time to collect their money, they very fast to threaten you that they will disconnect if it is not paid. The customer service is pathetic.
1 reply
23 months ago
Incorrectly Activated without my permission!!
I contacted the email [email protected] Totally useless because they don't contact you back. My complaint is below: I am Mr Heathcote and I am really tired of contacting you multiple times. My decoder has been deactivated for a while. Last year, a representative came pass our apartment and wanted to check the decoder. He reactivated it without informing me, telling me that he has to do software updates. I get a bill the following month in which I WILL NOT PAY FOR! Please, clear it off my name as I do not use DSTV but a TV box. Stop making debtors contact me because I am not liable for the incompetency of your agents. I require a respond stating that the money has been taken off my account URGENTLY as you are now messing with my damn credit score! Call me back
1 reply
30 months ago
CORLINK- Disappointing Customer Service
My debit is set for the 15th of every month but last week, I received an email stating that I am late with my payment and I need to make payment urgently before I am disconnected. This email came through on the 7th of December. Apart from me moving house and asking for a transfer of address which they did, I was withought fibre for 5 days and I think it is unfair that I pay for those days. I requested an adjusted statement to make payment from last week and they read my messages and don’t respond. They offer a great deal that they will get back to you within 24hrs. It’s been longer than that! Why have a WhatsApp number +27 68 333 3553 yet they do not respond in a timely manner!!!! I want to pay my December bill but do not have the correct amount! Why is this so hard to do?
0 replies
47 months ago
DISAPPOINTED WITH NO REFUND!!!
I made a purchase for a car vacuum and it worked once then stopped. I contacted Snatcher and received a response from Khairunisa Sheik ~ Customer Support Agent who supposedly sent a refund code for the product and delivery. There was no code attached and I replied 3 times asking for this code. Their customer service is absolutely pathetic because it me des not even get a reply back after the message is read. Although I still make purchases from them, it is proven that no matter what problem you experience, don’t bother to contact them as their customer service is NON-EXISTENT!!!
0 replies
52 months ago
CUSTOMER SERVICE STINKS OF BS!!
Hi, I had ordered the Finery Payton Desk with 3 drawers fixed storage for R1399 and with delivery, it came to R1548. To my disappointment when assembling it, the pieces are not cut to the correct specifications, or the holes for where the *****s are supposed to go are incorrectly placed. From my excitement to utter disappointment to also find that it was chipped on the corner of the table which looks completely ugly, a broken drawbored and added to that, your top draw shows a KEY SLOT to lock 🔐 it and it did not come with that or a key. I would like someone to come and take a look at it and view it as it stands because I cannot pay so much cash for damaged goods.
0 replies
57 months ago
HIGHLY DISSATISFIED WITH THE SERVICE OF AXXESS.co.za
I am disappointed with the service delivery of this company. I logged a complaint in September as my WiFi was out of service for 4 days. I spoke to the technical support Manager Jimmie and he was helpful enough to do follow up and it was sorted. Today, I am supposed to log into my employers website to teach from 3pm - 11pm but my service goes down again. This is now becoming a problem as it interferes with my employments. My salary and wellbeing depends on this job and it does not seem to phase AXXESS at all. I am now requesting a call from a Senior member of AXXESS to contact me back and assist in connecting me urgently as it is imperative that I go online IMMEDIATELY!!!!
0 replies
67 months ago
Workforce Holdings Limited- DISGUSTING SERVICE
I applied for employment via Workforce Voortrekker Durban about 3weeks ago. They requested we come for training and induction in which they would pay us for and we can commence work the following week Monday at Toyota for the Fed****s company. I have sent numerous messages and emails online requesting the payment and feedback as to when work would start. They made us buy uniforms and safety boots for this job, using money that I don’t have and until today, ow response. What kind of an employment agency is this that has no interest in potential clients of theirs? Customer service is pathetic and I really do not recommend anyone signing up with them. The person that I was in contact with via WhatsApp was Siyabonga ( +27 82 308 5347). No urgency from himself or other staff members. Emails sent to their address Gous online and till date, NO RESPONSE. I think it is our duty as a people to expose this mayhem because now they taking advantage of good people that are looking for jobs in this time of crises. Can someone alert them on this matter and get back to me at 0792448726
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
8 (80%)