Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Remove Debt presents a deeply polarised customer experience. Customers who receive successful debt review removal praise the team's guidance, communication, and professionalism. However, a significant and growing pattern of complaints describes complete communication breakdowns after full payment, with customers unable to reach the company via any channel. Trust and Transparency (1.5) and Communication and Responsiveness (2.0) are critical areas of concern.
Top Strengths:
- •Customer Service & Professional Guidance: Satisfied customers consistently name specific consultants like Melissa, Thiro, and Govender as patient, professional, and supportive. The team is praised for step-by-step guidance and genuine care throughout the debt review removal process.
TrustIndex
7.9
Score
Avg Reply
34
Hours
NPS Score
42
Recommended: Likely
Apr '25 - Mar '26
Recent reviews (133)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
*****ulant Company
Remove Debts advertise a service that they can not provide, in return they take money from clients.I spent nearly R 8400.00 on their services, which I feel does not justify the cost. This is my second time that money was ****** from me for a service that was not provide. After the last payment, once agian all services and communication was stopped agian. There communication poor and the excuses are plenty. They lack proper client and business etiquette. This situation is unavoidable, and action must be taken to address this issue and companies that provide fradulant services.We reside in a nation with a struggling economy, and it’s truly disheartening to see people resort to dishonestly taking from those who require assistance. I plan to file my report through legal channels and explore all possible avenues to address this issue.
1 reviews | Active since Jan 2020
*****ulant Company
Remove Debts advertise a service that they can not provide, in return they take money from clients.I spent nearly R 8400.00 on their services, which I feel does not justify the cost. This is my second time that money was ****** from me for a service that was not provide. After the last payment, once agian all services and communication was stopped agian. There communication poor and the excuses are plenty. They lack proper client and business etiquette. This situation is unavoidable, and action must be taken to address this issue and companies that provide fradulant services.We reside in a nation with a struggling economy, and it’s truly disheartening to see people resort to dishonestly taking from those who require assistance. I plan to file my report through legal channels and explore all possible avenues to address this issue.
1 reviews | Active since Jan 2020
Extremely Disappointing Service and Lack of Communication
## ⭐ Suggested Review Based on Your Experience **Title: Extremely Disappointing Service and Lack of Communication** I opened an account with this company last year and consistently paid every amount they required. Throughout the process, I cooperated fully and followed all instructions. Their last communication to me was that my documents had been handed over to the NCR and that I was awaiting debt clearance. Since then, their service has completely collapsed. Their phone lines no longer work, the WhatsApp/bixt4 number is unreachable, and they have stopped responding to emails. I have sent multiple messages with no reply at all. In my personal experience, this has felt unprofessional, frustrating, and deeply concerning. After paying everything I was asked to pay, being met with silence and non‑functional contact details is unacceptable. I no longer feel I can trust this company based on how they have handled my case. I hope this review helps others make an informed decision.
1 reviews | Active since Jan 2020
Extremely Disappointing Service and Lack of Communication
## ⭐ Suggested Review Based on Your Experience **Title: Extremely Disappointing Service and Lack of Communication** I opened an account with this company last year and consistently paid every amount they required. Throughout the process, I cooperated fully and followed all instructions. Their last communication to me was that my documents had been handed over to the NCR and that I was awaiting debt clearance. Since then, their service has completely collapsed. Their phone lines no longer work, the WhatsApp/bixt4 number is unreachable, and they have stopped responding to emails. I have sent multiple messages with no reply at all. In my personal experience, this has felt unprofessional, frustrating, and deeply concerning. After paying everything I was asked to pay, being met with silence and non‑functional contact details is unacceptable. I no longer feel I can trust this company based on how they have handled my case. I hope this review helps others make an informed decision.
1 reviews | Active since Jan 2020
Incredibly bad and highly suspicious business.
I have tried to communicate with this organization after paying them R9000 to clear the debt review status on my account, and they have been avoiding ALL my interactions since December! I am really disappointed, and I am starting to believe this is a ****. I want my money back ASAP.
1 reviews | Active since Jan 2020
Incredibly bad and highly suspicious business.
I have tried to communicate with this organization after paying them R9000 to clear the debt review status on my account, and they have been avoiding ALL my interactions since December! I am really disappointed, and I am starting to believe this is a ****. I want my money back ASAP.
1 reviews | Active since Jan 2020
Beware Debt remove are ****mers
****mers, 10K gone now they have disappeared with my money when you call it just rings on its own
1 reviews | Active since Jan 2020
Beware Debt remove are ****mers
****mers, 10K gone now they have disappeared with my money when you call it just rings on its own
1 reviews | Active since Jan 2020
Paid R8,000 – Communication Stopped After Final Payment – Do Not Recommend
I engaged Remove Debt for debt review removal services and paid a total of R8,000, with my final payment made on 30 November. Before completing payment, communication was consistent and responsive. However, since the final payment was made, communication has become minimal, with little to no proactive updates regarding progress on my matter. I have had to follow up repeatedly for feedback. As a paying client, this lack of transparency and structured communication is extremely concerning. I have dealt with Imthiaz, Kimia Beharie, and Antrisha Kamal during this process. While I have been informed that the matter has allegedly been issued at court, I have not been provided with documentary proof confirming this, nor a clear, structured timeline for completion. The experience has caused unnecessary stress and uncer*****y, particularly after full payment was made. Based on my experience, I do not recommend using this service unless you are prepared to follow up continuously and push for updates. At this stage, I am considering formally escalating the matter if satisfactory progress and documented proof of action are not provided. I hope this review encourages improved communication and accountability.
1 reviews | Active since Jan 2020
Paid R8,000 – Communication Stopped After Final Payment – Do Not Recommend
I engaged Remove Debt for debt review removal services and paid a total of R8,000, with my final payment made on 30 November. Before completing payment, communication was consistent and responsive. However, since the final payment was made, communication has become minimal, with little to no proactive updates regarding progress on my matter. I have had to follow up repeatedly for feedback. As a paying client, this lack of transparency and structured communication is extremely concerning. I have dealt with Imthiaz, Kimia Beharie, and Antrisha Kamal during this process. While I have been informed that the matter has allegedly been issued at court, I have not been provided with documentary proof confirming this, nor a clear, structured timeline for completion. The experience has caused unnecessary stress and uncer*****y, particularly after full payment was made. Based on my experience, I do not recommend using this service unless you are prepared to follow up continuously and push for updates. At this stage, I am considering formally escalating the matter if satisfactory progress and documented proof of action are not provided. I hope this review encourages improved communication and accountability.
1 reviews | Active since Jan 2020
Remove Debt ltd ****
Remove Debt ****.. I wish to come into contact with everyone so we can try and do something about it and get our money back. As we cant reply each other on here.. Find me perhaps on fb. B R u c e. Go.uw.s
1 reviews | Active since Jan 2020
Remove Debt ltd ****
Remove Debt ****.. I wish to come into contact with everyone so we can try and do something about it and get our money back. As we cant reply each other on here.. Find me perhaps on fb. B R u c e. Go.uw.s
1 reviews | Active since Jan 2020
****!
Good day I am writing this email because i have a serious issue with my debt review removal. I app**** for debt review through a company called Infinite debt solutions and a consultant by the name of Mogammat Sulaiman +27215691212 from Infinite Debt Solutions assisted me, a contract was signed and after few months of paying I requested to be removed from debt review. I contacted infinite debt solutions via phone and whatsapp but non of my messages and called were attended to. Mogammat deliberately ignored my requests after several attempts on all communication platforms, as i have proof. I then approached another company called Remove Debt for assistance where they agreed and spoke to Nadia Mothilall, Ashleigh Naidu and Ntokozo where they made me pay R9500 over a period of 4 months and said after i pay this amount their attorneys will go to court on my behalf. I paid the R9500 in full by end of October 2025 and proof is available. Since promised according to Remove Debt that they are busy with my query i haven’t received feedback since November 2025 till date, emails was sent to them but no response. Infinite debt solutions refuse to assist me and dropped calls in my ear several times, Remove Debt is not even willing to assist me in any way ever since last year. I am appealing to the NCR to please assist me as my finances are all stable and i do not need debt review anymore. And i feel as thou i have been ****med by these consultants.
1 reviews | Active since Jan 2020
****!
Good day I am writing this email because i have a serious issue with my debt review removal. I app**** for debt review through a company called Infinite debt solutions and a consultant by the name of Mogammat Sulaiman +27215691212 from Infinite Debt Solutions assisted me, a contract was signed and after few months of paying I requested to be removed from debt review. I contacted infinite debt solutions via phone and whatsapp but non of my messages and called were attended to. Mogammat deliberately ignored my requests after several attempts on all communication platforms, as i have proof. I then approached another company called Remove Debt for assistance where they agreed and spoke to Nadia Mothilall, Ashleigh Naidu and Ntokozo where they made me pay R9500 over a period of 4 months and said after i pay this amount their attorneys will go to court on my behalf. I paid the R9500 in full by end of October 2025 and proof is available. Since promised according to Remove Debt that they are busy with my query i haven’t received feedback since November 2025 till date, emails was sent to them but no response. Infinite debt solutions refuse to assist me and dropped calls in my ear several times, Remove Debt is not even willing to assist me in any way ever since last year. I am appealing to the NCR to please assist me as my finances are all stable and i do not need debt review anymore. And i feel as thou i have been ****med by these consultants.