Active since Nov 2015
Ive settled this account, but I am stil being harassed from different 'specialist ,even harassing me on whatsapp. The proof of payment was sent every day for 3 days , and still reflecting on my credit report now as default. I WILL LODGE A COMPLAINT WITH THE NCR,NFO REGARDING THE ********* BEHAVIOUR
I would like to applaud Bayport services Especially Bheki Vilani. THANK you for your resilience,your assistance,just thank you for everything
IM WRITING TO ADDRESS MY DISGUST WITH REGARDS TO ISSUING OF SETTLEMENT LETTERS. This is the second time, that I have been requesting a settlement letter. Other companys send a settlement letter within a few minutes while you still with them on the phone. Waiting 5-7 days for a settlement letter is appaling. If i have to tell you to wait 5-7 days to receive your payment, i would have the truck here in less than 5 minutes to collect your furniture. BEING A PROMPT PAYER ,WITH NO ARREARS, I EXPECT BETTER CUSTOMER SERVICE . CHANGE YOUR POLICY ON ISSUING CONSUMERS WITH SETLLEMENT LETTERS. I NEEDED THOSE LETTERS YESTERDAY ALREADY AND THIS IS HOLDING UP MY PROCESS OF SETTLING MY ACCOUNTS,INCLUDING LEWIS STORES.
Could you kindly please change your process and waiting times on Settlement letters This has been the second time that I have to request a settlement letter ,and advise that it’s a matter of urgency ,but keep getting told I should wait I want to pay this account finish but Beares holds up the process
I HAVE REPORTED YOU TO THE COUNCIL FOR DEBT COLLECTORS OF SEVERE HARASSMENT ,STARTING AT 00:38AM IN THE MORNING, WITH SMSES GOING OFF EVERY 2 MINUTES, 00:38AM, 00:49AM, 00:57AM, 01:07AM, 01:17AM. IM FED UP, YOU KEEP ME OUT OF SLEEP ,THAT I HAD TO PUT MY PHONE ON AIRPLANE MODE. YOU WILL BE SORRY FOR DOING THAT.
I ahve 2 accounts with Beares Furniture store. I would like to settle both accounts. On the 24th I contcated their Head Office Number to request settlements, I spoke to Amy and she advised that it would take 2-3 days . I called yesterday 25th and spoke to Keenan, we had a back and forth, and I told him that I need these urgently, after a deliberation of urgency, I told him to speak to his supervisor, as this is a matter of urgency. He put me on hold and came back to advise he spoke to his Supervisor, and I would get it through the course of the day. Upon this morning 26th, which is within the day no:2, I called again and spoke to Amy, cause still I have received nothing, she told me to hold, she came back and said Keenan said he never told me that. Number 1: I do not like being made a **** of, No: 2 , according to you, the policy is 2-3 days, I am well within my 2nd day. No:3 ,this is really urgent as this is the only account that I am waiting on a settlement letter. What is so difficult in supplying me with one, as this debit orders went off yesterday already. If I did not pay, I would of have your Head Office on the phone with me constantly about my missed payment, since I've opened these accounts, I've been paying diligently and timely, and I do not feel your process of issueing settlement letters is well within a suitable time period. I have till this afternoon, or else settling Lewis accounts would not be possible.
I have taken the necessary steps to close my cheque account and move to another bank that does not ***** my money contactly. Charging me honouring fees on an almost daily basis for transactions where there is enough money to pay for them. My hounouring fees almost total every month to R300, but my account is not in a negative and alsways enough money before I make a payment to the value , you are adding honouring fees to.
Withdrew from this medics aid on 18th November 2025, last day ,31st December 2025. New medical send my card, a congratulations and benefits started 1 January 2026 Last week my new medical aid suspended my benefits as they were not paid. Contacted LA health,only to find out they never withdrew me,sat with my withdrawal form and did not submit to their big bosses or updated my resignation from their scheme They are a bunch of *******,****mers. I don’t want to belong to them anymore. Yet yall deliberately withheld my resignation , all for money
Since last year I have been struggling to get prescribed debt (2021) removed from my profile, an account that has been paid up in 2024,and an account that is reflecting as arrears since 2021 that has been paid up, a year later again last week I disputed again the same accounts. How come these accounts were never attended to as retention periods for all 3 accounts is way past its date,we in 2026, 5 years later. This has greatly affected my well being as all other major credit bureaus have these accounts removed as retention periods have passed or as paid up with no data on payment history as its 5 years old. Please get a move on,with rectifying my data correctly and swiftly
Subject: Urgent Dispute of Incorrect Handover to Debt Recovery & Contract Cancellation Confirmation Required Good day, I am extremely dissatisfied with the manner in which this matter has been handled by your company. I previously held a PayJoy account, which was cancelled directly with the store, and I returned the device in October 2025. The contract was terminated, and I have had no obligation to PayJoy since that date. However, on Friday, I received the following SMS: “Dear Client, your account is handed over to LWM Debt Recovery. Contact 0101401025 or [email protected]. Quote your reference PAYJOY223214.” This is entirely unacceptable, as the device was returned and the contract cancelled ( Reference No: 21800762). I do not owe PayJoy anything, and this handover is a direct result of administrative incompetence on your part. Furthermore, PayJoy repeatedly claims that its services “help build your credit score.” In the past six months, PayJoy has never appeared on my credit profile, nor has it contributed in any way to improving my credit status. This is misleading to consumers. Let me be clear: • I dispute this debt in full. • I demand immediate written confirmation that the handover has been reversed. • I require a letter confirming the cancellation of the contract and that my account reflects a zero balance. • I expect written confirmation that no negative information has been, or will be, submitted to any credit bureau. Should any adverse information appear on my credit record due to PayJoy’s negligence, I will not hesitate to proceed with a civil claim for damages. I will also be escalating this matter to the following authorities: • The National Credit Regulator (NCR) • The Consumer Goods and Services Ombud (CGSO) I expect this issue to be resolved urgently.
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