DJ
Derick Janse van Rensburg
Active since Jan 2015
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Bad service from Amper Alles Mica Rayton
I've ordered Ryobi part from last Thursday and paid for the parts and asked them when they can have the part available. I spoke to Christiaan from Rayton branch and he told me the part will be available on Tuesday this week. I've contacted him on Wednesday and again today to find out if the parts have arrived. Every time he tell me he would contact the delivery company and will get back to me. Until now he has not confirmed a time for the delivery yet. If I knew they cannot get the parts on time, I would have used a different branch.
2 replies
5 months ago
Vodacom again
We have had no resolution on this issue. We live on a farm if we are targeted for a farm attack and call for help due to Vodacom incompetence my families blood will be on Vodacom's hands. No farmer should use Vodacom. I will put on every national and international farm ****** platform and group that Vodacom does not care about farmers lives. I already have a network reference number Reference: 5-36172513159716, but it seems like they are not competent enough to sort out their network. This issue is now ongoing from April and I still do not have a stable network. As my wife, my son and I work from home, this is unacceptable service.
5 replies
6 months ago
Urgent Complaint – Service Failure Vodacom
I previously logged a complaint with Vodacom and the matter was resolved, however the same issue is now reoccurring. Since 13 December 2025, the service has deteriorated to be non-existent. I live on a farm with limited coverage and no alternative towers in range to provide equivalent service. This is not just an inconvenience—it presents a real safety risk. In the event of a farm attack or emergency, I am currently unable to make calls or access emergency services due to the degraded signal. This lack of service is unacceptable. I'm pointing to the the tower at Mutungo lodge and this was a stable connection until Saturday. Your assistance will be greatly appreciated .
12 replies
13 months ago
Urgent Complaint – Service Failure and Request for Contract Cancellation Without Penalty
I entered into a data contract with Vodacom in November 2024, based on the availability of strong and reliable signal coverage in my area. At the time, I consistently received stable internet connectivity with speeds of up to 100 Mbps, which met my expectations and needs. However, since 5 April 2025, I have been experiencing severe and ongoing connectivity issues. I lodged a support request on 16 April 2025, and was informed that the matter had been escalated to Vodacom’s back office due to the prolonged nature of the issue. I was advised that I would receive feedback within 3 to 5 working days. To date, the issue remains unresolved. I continue to experience intermittent or non-existent connectivity. When I followed up on 19 May 2025, I was told the original request was still open and that no new request could be logged until it was closed. After speaking to four different agents, I was eventually informed that the tower servicing my area is no longer operational and the repair can take up to 2 years. I live on a farm with limited coverage and no alternative towers in range to provide equivalent service. This is not just an inconvenience—it presents a real safety risk. In the event of a farm attack or emergency, I am currently unable to make calls or access emergency services due to the degraded signal. This lack of service is unacceptable. When I requested to cancel my contract on the grounds that the service is no longer being delivered, I was informed I would be liable for a penalty fee. This is deeply concerning, as I am being charged for a service Vodacom is no longer capable of supplying in my area. As the original service infrastructure is no longer functional and no alternative solution is being offered, I believe Vodacom is in breach of contract. Accordingly, I am requesting immediate cancellation of my contract without penalty, or the urgent restoration of full and reliable service through a viable alternative. Please treat this matter as urgent. If I do not receive a satisfactory resolution within 7 working days, I will have no option but to escalate the matter to ICASA, the Consumer Protection Office, and other relevant regulatory bodies.
3 replies
43 months ago
Holiday Club incompetance
After seeing available accommodation in the Seychelles, I made the booking, paid the amount as requested (R666). Following the instructions listed, I contacted the representative in the Seychelles and asked for the documents to enter the Seychelles. She then mailed me back and say I have to contact the owner. I phoned holidayclub and they informed me that there is a system error and I was charged the wrong amount(should be R4333) and will send the documents after I pay the difference and that the t&c's cater for that (not that I can find anything on there website.) . After several calls, my account is still incorrect (now reflecting the R4333 and not the R666 already paid) and still have not received the documents from them. After the last phone call, they told me the person is on lunch.
4 replies
81 months ago
2015 Ford Ranger XL electronic problems
I recently bought a 2015 Ford Ranger XL. Then after a couple of months the speedometer, aircon, electric windows stopped working and a number of lights on the dashboard came on. Nothing was done to the car. I then took the car to Lazarus Ford in Centurion and after a number of tests they told me that the following modules had to be replaced: Instrument cluster processor eng ctrl box asy fs jct pnl air bag monitor assy totalling R33 762.32. I then told them to leave as is. By accident I met someone else also driving the same Ford Ranger and had the same problems. This seems not to be an isolated incident and that this is an issue on these Ranger models.
0 replies
112 months ago
BAD Service from Jeep Centurion
<p>I made a booking for an oil leak and loose connections on the left rear entertainment system on my Jeep Grand Cherokee for the 27th of February 2017. After taking the car in, they told me that they also need to do 2 recalls. 1 for the passenger airbag sensor and 2 upgrade on the gearbox that will take 4 hours. </p> <p>When I fetched my car the afternoon, they told me that they did nothing and that they had to order the part for the oil leak and that I had to bring the car back. I made another appointment for 9th March 2017. Again I took the car in and all they did was to fix the oil leak. They tested the left rear speaker and found nothing wrong. But the left entertainment system was the issue I reported! They had too many other vechiles for the recall of the gearbox and did not have the sensor for the airbag recall. The also told me the car would not be ready and that I would have no car. After speaking to Stewart, the after sales manager, he assured me the car would be done and that they had done everything. But when I received the jobcard I saw the attended to the left rear speaker, fixed the oil leak and did not do the 2 recalls. Explanation: they did not have the part for the airbag recall (remember they told me they need to do that) and too many vechiles for the gearbox recall. ( also on their request). So again the second time nothing done that was supposed to be done. Now I have to take the car back again for them to do what they should have done the first time. This is the 3rd time they messed up a service request.</p>
0 replies
116 months ago
Keeps on billing after cacellation
<p>I cancelled my Telkom line and ported it to Voxtelecom on 25th August 2016. I received a confirmation email stating that it could take 21 bussiness days. That would bring the last billing to end September. However I still receive bills from Telkom for October and November. When I cantacted them they say the line is only cancelled in October.</p>
1 reply
124 months ago
Problem still not sorted out!!! after 3 months
At the beginning of December my stable 4MB line suddenly became a 3MB line. Logged a fault on 8 December 2015. On 19 December the technician closed the call. Still only have a 3MB line. Logged a new fault on 19 December. reference 189CTK191215. Today the call was closed again.!!! Still on a 3MB line. Technician did not even come out. Not today or the previous time. Had the same issue in January and it took them 3 month to sort this out. So looks like I'll have my service back in March 2016 at this pace. Told the agent that their people in Telkom Towers had to fix it previously. They just say the technician must refer to Telkom Towers, they cannot. If there was any competition or a different provider I would move, but unfortunately they have a monopoly. <br> Response from Frank<br> Thank you for making contact with us.<br> Please be assured that this matter has been escalated to our Technical Department and feedback will follow.<br> Your reference number is SM180041.<br> Regards<br> Frank <br> <br> Hello Ribbok,<br> <br> We sincerely apologize for the delay.<br> <br> Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM180041.<br> <br> Regards,<br> Busi<br> Telkom Social
1 reply
124 months ago
Incorrect Invoice to amount billed
After changing to spit billing where my company pays a part of my bill and the access gets deducted from my account, I received and invoice to the amount of R499. At the end of February they billed me for R852.85.<br> After querying this, they sent me an invoice for the R852.85, but with a date of 1st of February, which is an earlier date than the invoice of dated 21st February for R499. So they double billed me for February.
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (46.666666666666664%)
1 Star
8 (53.333333333333336%)