Active since Nov 2014
My mother bought a 49 ich Skyworth TV at Pick n' Pay back in 2018. 5 years later in 2023 the TV stopped working and starting showing lines until the screen went completely blank. The TV barely lasted 5 years, and it ended up not functioning just like that. The warranty expired a long time ago and so we had no choice but to dispose of it. Wasted a lot of money buying this garbage piece of **** of a TV, and my mother still to this day is very upset with me for choosing this TV! I regret ever considering this brand because now we are using an older Samsung LED TV, which still works perfectly well.
I opened a case at the Kabega Police Station ref nr. CAS 213/4/2026. The officer who assisted me in opening the case, Constable Boggenpoel did not greet me when I came to the station to open a case and did not seem friendly, but he did capture all the details of my case and assisted me with the affidavit as well. I just received an SMS with an update on my case stating that all leads were followed and now my case is closed, even though I provided a clear description of one of the suspects, as well as the device IMEI and ITC numbers. I also provided my ID number, since my wallet that contained my bank cards, ID, driver's license etc were all ****** when I was ******. I was hopeful that some positive development would come, but I am angry and disappointed that my case was closed so quickly with no resolution! SAPS very useless and of no help at all!
I have made several Uber Eats orders through Spar Hunters in Port Elizabeth, and on some occasions, when I go to collect my order, I am told that my order was not processed and packed, even though the order was made 30 minutes ago and confirmed as ordered. On Sunday, 29 March, I went to collect my order, and when I went to the cashier to get my order, she just looked at me and said my order was being packed, even when I showed my order confirmation details. I was forced to wait for about 5 minutes while I was being looked at by other customers, when all I wanted was to get my order. I then eventually went to the back and had to speak to the guy packing the orders to get my order, as the Black cashier did not show any interest in helping me. I have been shopping at this Spar for many years, and I absolutely HATE this shop with a passion. There are rude, obnoxious, and condescending staff members and managers who have no accountability. I just wish I did not have to shop here, but since this is the only Spar that's close to my area, I have no other choice.
I want to mention that I was very disappointed and disgusted by the poor service that I received at Pep Hunters Retreat in PE. I went to redeem and withdraw a payment I received, and the coloured girl who assisted me never greeted me, didn't speak to me with dignity and respect, and did not even thank me, but just gave me the money and walked off. This is also not the first time I experienced bad service at this place. There was one instance where I wanted to get a refund for the earphones that weren't working anymore. The black woman who helped asked me so many questions, even though I gave her the slip for a simple refund and made me look like I was suspicious or trying to **** the shop. She eventually gave me the money, but did not acknowledge me and did not show appreciation for me. There was also this one time when I was just walking into the shop to look at some items. There was this coloured girl working there who was speaking in Afrikaans to her colleague, saying that I n another disturbing instance, an employee was speaking to a colleague in Afrikaans and made comments about me that imp**** that I looked dangerous or was "scaring" her, simply for walking into the shop to browse. This was deeply offensive, especially as I have been a loyal customer who has supported the business many times and has never acted in a way that warrants such suspicion. I always get bad vibes whenever I go to this Pep store, and I have never enjoyed my shopping experience there. I am very disgusted and angry that I don't get treated equally with respect like everyone else. It seems like I am not appreciated, so I will not ever set foot in and support this store again.
On January 2026, I ordered and received a stove element. After more than a month, I decided to return the item as I had not used it and it was no longer needed. The product listing on the Takealot website explicitly stated that the item was eligible for return within 6 months. Based on this information, I processed the return request, which was subsequently approved. However, when I checked the return status today, I was shocked to find that the return had been declined with no explanation. I also received absolutely no update, no communication, or email regarding this sudden cancellation. Upon contacting customer support, I was informed that the return window for 'change of mind' purchases is only 30 days, and since my return was processed on day 41, it was declined. This directly contradicts the 6-month return eligibility stated on the product page, which I re**** upon when making the purchase and initiating the return. The product remains unused, brand new, and still sealed in its original packaging. For a return requested merely 11 days beyond the 30-day "change of mind" policy (which itself contradicts the advertised 6-month policy), Takealot chose to decline the refund. This level of service and failure to honor advertised policies is unacceptable. This incident is compounded by a pattern of increasingly frustrating policy changes and poor service. Previously, customers could use vouchers received from Takealot purchases to buy airtime—a convenient feature that added value to the shopping experience. Due to internal policy changes, I am now unable to use Takealot vouchers for airtime purchases. In addition, the constant shifting of rules and the existence of contradictory policies are what ultimately make the customer experience extremely unpleasant. Due to consistently poor customer experiences, I am unlikely to make any further purchases from Takealot again!
I am writing to lodge a complaint regarding the consistently poor customer service at Checkers Hyper Baywest Mall. Recently, my mother visited the store to collect an item that was paid for but inadvertently left behind the previous day. Despite presenting the receipt, she was met with blatant refusal and a rude, disrespectful attitude from the female coloured manager at the customer service desk. The situation was only resolved when the till packer from the day before intervened to confirm the mistake. My mother was deeply upset by this treatment and has decided she will no longer shop at your store. Furthermore, I have personally experienced multiple instances of poor service at this location. On one occasion, a staff member nearly collided with me and offered no apology. On several other visits, I have encountered rudeness and a lack of assistance when trying to locate items or make payments. Due to these repeated negative experiences, neither my mother nor I will be returning to this branch. We hope you take this feedback seriously to improve the service standards for how to treat customers.
I received a reward voucher upon completing the V-UP Achiever Goals. I received a free Monster Energy drink to redeem at a Pick 'N Pay store. I received the voucher on 9 July via SMS, and it is also available on my Vodapay app. Since 10 July, I have been trying to redeem the voucher at the Baywest Pick 'n Pay store in Gqeberha for several days, but the cashiers keep telling me that the voucher is declined. I tried to contact support via the Vodaypay app on 14 July, and the lady suggested that I try to redeem at another store. I tried to do so the following day on 15 July, but the cashier told me it was still declined. I have continued to contact support via the Vodapay app, but I still have not received assistance, and I am unsatisfied, as there is still no resolution. That's the reason I'm complaining on Hello Peter! I was also told that the support agents would contact me, but I have not received any phone calls from them. My voucher, as it currently stands on the Vodapay app, expires on 17 July 2025 at 01:59. I want assistance in having this resolved and to have a new voucher reissued if possible as the casiers tried everything and I tried to have the voucher resend by SMS but nothing works.
I ordered a Big Bite 2 and Score Energy drink on 14 May 2025 through Mr D website at about 10:30 am and chose to collect my order at Hungry Lion Baywest Mall. I collected my order at around 12:30 pm but when I told the cashier that I wanted to collect my order that I ordered on Mr D the other lady stopped her from getting my order and I was told to wait while this other lady got the orders for the other customers. I had to wait until the supervisor came and assisted me in getting my order. Even though I gave them the order number I was ignored by that lady who took the orders and she gave the other customers their orders while I had to wait even though I ordered hours ago. And then the cashier said to her colleagues I did not say anything even though I cleary told her I wanted to collect my order from Mr D. The supervisor asked me if I was a customer collecting my order and I said yes and so maybe they thought I was a Mr D driver collecting orders for customers. I have experienced something similar before with this branch where I ordered from Mr D but they thought I was a driver coming to pick up orders and then afterward getting funny looks as if I was *****ing people's orders. I also want to point out that the chicken and chips were dry and had no taste. I am very disappointed that I wasted my money on ****py food. I have also had many instances of poor service from this branch, and I assure you I will not order from this branch again, as the service from the staff is very poor and they are useless! P.S. If you need to contact me, you can email me at [email protected]. My phone is not working and so I am unavailable for taking any calls.
I bought a Royal meal, a Spinach, and a large pie at King Pie Baywest through Uber Eats on 10 May 2025. The presentation of the food was not good at the pies were cold and the chips were dry. Later on the same day I got stomach cramps and I then went to the bathroom frequently. I just want to point out that the food was not good and it made me sick. I wasted R200 of my month for the garbage you people served me! And also the coloured lady that served me had a bit of an attitude when I just wanted to check if all the items were included in the order as she gave me a funny look and then apologised later for not adding the missing item on my order and so I also was not happy with the service. The service used to be good when there were previous staff members, and the food was great, but it seems the quality has dropped very badly. I doubt I will ever buy anything there or from any King Pie branchh again. If you need to contact me, kindly email me at [email protected], as I do not have a phone because it's not working at the moment.
I used to get surveys regularly and had no problems accessing them back when the old system was in place and the platform was legit, but ever since the migration to this new system, I have only been able to complete one survey, and when I do receive surveys, almost 99.99% of the time I am rejected. I don't know what has happened Enlightened Panel lately, but things are now a lot harder for me financially as I am no longer getting vouchers like I used to. Thanks and **** you very much **** bags pieces of ****s!
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.