MM
mpoleleng M
Active since Feb 2014
36
Reviews
0
Industries
Reviews
36 reviews1 month ago
********* PRACTICES AT MOONSTONE REGULATORY EXAMINATION
********* Practices at Moonstone, how is it ethical that you are not allowed to see your exam paper and compare it with the answers even if you cannot keep it? why can you not sit with the person that marks the paper manually and see proof that the exam was marked correctly? that is *********, Even in University when you ask for a remark the lecturer has no problem sitting with you and allowing you to see proof of what answers you got wrong and right even if you will not get to keep the exam paper and answers, Moonstone too may people keep failing with a mark of 64% over and over even if they have written 3 or more times and when they ask to see where they are going wrong Moonstone refuses, I think that the Legal fraternity needs to investigate this issue, they claim honesty and integrity is such a big thing in the Financial Industry yet their practices are not of honesty and integrity, what is it that they are hiding? it is starting to seem like a money making scheme, you make people fail and collect their monies because they wont even get to see proof of their failure.. I will be investigation which Legal methods can be used etc where one can take legal steps to lay a complaint on this issue
0 replies
1 month ago
Excellent Customer Complaints Resolution and Service
Excellent Customer Service for resolving Customer Complaints, I would like to say thank you to Melanie Assokom Bitang for sorting out my Accounts Complaint, I am really happy with the customer service and I recommend Customers use Lancet Lab as their preferred Lab, the treat customers like they matter and have value
1 reply
1 month ago
TERRIBLE CUSTOMER SERVICE FOR UNPAID CLAIMS
I would like to lay a formal complaint with Bonitas Medical Aid about unpaid blood tests, Bonitas Medical Aid is rejecting paying saying they received requested documents late however Bonitas did not follow up with the doctor for the requested documents I am the one who had to follow up on a unresolved claim, is it Not Bonitas job to ensure all queries are completed, Lancet has been harassing me about payment in 2026 and didn't inform me of non payment in 2025 and did not inform me of the documents Bonitas requires, neither did Bonitas follow up with Dr for the documents, I had to go out my way to sort out the documents because i was tired of being threatened and harassed by Lancet for payment, the account must be paid it is not my responsibility as a patient to do Bonitas and Lancet and the Doctors job, it was their responsibility to sort this out not me the patient. I will go as far as reporting this to the Medical Council if I have to.
5 replies
4 months ago
TERRIBLE CUSTOMER SERVICE
I have been trying to get Telkom to sort out their mess from December until now in January, I asked them to upgrade me from the R279 prepaid LTE DATA month to month contract to the R299 Prepaid LTE DATA contract, i didn't ask them for two LTE contracts under my account, now i see they went and opened a new contract and sent me a new simcard and have put two LTE CONTRACTS under my account, I have been asking TELKOM to sort this mess out for so long now and it is frustrating, you get sent from pillar to post with nothing being sorted out, their physical stores cannot assist and the call centres are just as horrible at sorting out issues, this is so unprofessional and frustrating, Telkom customer service and problem resolvng is horrific
0 replies
6 months ago
Capitec allowed Unauthorised debit order of R189 from Nudebt company
Capitec Bank allowed a debit order of R189 to go off my bank account from a company called Nudebt and cannot tell me how the debit order went off without any authorisation or consent from me and cannot even tell me what the amount was charged for, I have never signed, approved, or verbally agreed to any debit order with this company, the security checks are clearly not the best because shouldnt Capitec verify debit orders by requesting authorisation proof from the company and from the customer before allowing such debit orders and when I google I am not the first customer to complain about a R189 transaction going off their Capitec account or other banking institutions Capitec must investigate further and give me feedback, I went into the branch and still Capitec cannot assist with any authorisations given for this transaction and what it is for, its clearly some sort of **** or *****
0 replies
6 months ago
Unauthorised Debit Order of R189 from NUDEBT COMPANY
Nudebt debited money from my bank account without any authorisation or consent from me. I have never signed, approved, or verbally agreed to any debit order with this company, they debited R189 on 25 November 2025 on my Capitec account, When a consultant at Capitec and myself tried to resolve it we spoke to different consultants who gave us numerous numbers or wrong extensions and have still not been assisted. This is a *****ulent transaction as they cannot even give me feedback about what the R189 is for, if it was legitimate and I received feedback and agreed I owe I would gladly pay it however they cannot even tell me what it is for. When we managed to speak to a NUDEBT consultant they cannot pick up anything related to my ID number or name and surname or cellphone number so how did this transaction go off
0 replies
7 months ago
SHELL GARAGE IN MABONENG REFUSES TO ASSIST IN ******** MATTER
Shell garage in Maboneng refuses to give camera footage to the South African Police that is requred for a ******** investigation, my phone was ****** at Shell Garage in Maboneng, the manager/owner told me to open up a case at the police station and then they will give the footage to the police, I have opened up a police case and the police say the garage refuses to give the footage, I even went to the garage myself requesting it after the police said they could not get it, the owner/manager was extremely rude and still refused to assist in the ******** case, the police even said several ******** incidents have happened at the garage and the owner/manager refused to give footage for those cases as well
0 replies
7 months ago
CELL C WORST CUSTOMER SERVICE
its been 3 whole days and I still do not have an ITC number from CELL C which is delaying me from being able to blacklist my cellphone and open a ******** case a the police station, Cell C has the worst service ever, do not use CELL C
3 replies
7 months ago
FNB CAR INSURANCE THE WORST INSURANCE TO EVER USE
FNB Car insurance the worst car insurance I have ever used, my car had issue early Sunday morning in the early am's and needed to be towed urgently, I am female, I emphasized how I needed assistance urgently and was not feeling safe, it took 4 hours before the tow truck assistance arrived, 4 whole hours, the call centre agent said she would contact the police to come wait with me and make me feel safe the police didn't arrive and the call centre agent didn't even have the courtesy to follow up if the police where there with me, I have used several insurance companies and I have never waited for longer than hour to get assistance', this is was such a traumatic experience for me and I am still in utter shock, I am definitely changing car insurance companies urgently
1 reply
8 months ago
EXCELLENT QUERY RESOLUTION
Excellent and speedy service sorting out my complaint about a transaction history issue, proper customer care
0 replies
Review Distribution
5 Star
5 (13.88888888888889%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (5.555555555555555%)
1 Star
29 (80.55555555555556%)