FM
Farren MarAA(C)
Active since Jul 2013
11
Reviews
0
Industries
Reviews
11 reviews2 weeks ago
Discovery Vitality — 5 months of missing points, 38 days of silence after reporting
My Vitality points have not been allocated since January 2026. I reported this on 20 April 2026 (reference: 12005635625). I supp**** all requested till slips promptly. Discovery's own stated resolution time is 3 business days. It has now been 38 days. No resolution. No proactive update. Not a single phone call. Their complaints line exists to absorb complaints, not resolve them. Every interaction produces a reference number and nothing else. I am now pursuing escalation through the National Consumer Commission and the relevant Ombudsman. I am also formally reviewing whether to continue holding a full Discovery product suite — health, life, insure, and bank — with a provider that cannot honour a 3-day SLA over a 38-day period. If you are considering Discovery Vitality, factor in that when the programme fails to deliver on its contractual obligations, their complaints process is effectively non-functional.
1 reply
2 weeks ago
Discovery Vitality — 5 months of missing points, 38 days of silence after reporting
My Vitality points have not been allocated since January 2026. I reported this on 20 April 2026 (reference: 12005635625). I supp**** all requested till slips promptly. Discovery's own stated resolution time is 3 business days. It has now been 38 days. No resolution. No proactive update. Not a single phone call. Their complaints line exists to absorb complaints, not resolve them. Every interaction produces a reference number and nothing else. I am now pursuing escalation through the National Consumer Commission and the relevant Ombudsman. I am also formally reviewing whether to continue holding a full Discovery product suite — health, life, insure, and bank — with a provider that cannot honour a 3-day SLA over a 38-day period. If you are considering Discovery Vitality, factor in that when the programme fails to deliver on its contractual obligations, their complaints process is effectively non-functional.
0 replies
48 months ago
Second to none
Hands down the best internet service provider in this country. Their international peering is second to none. Anyone complaining here about slow speeds must have a device/router related issue which is not a reflection of the internet quality they provide. I do a lot of technical work and have never been let down. Which is stark in contrast to every other provider I have tried. If you connect to resources outside of this country then you are going to be over the moon.
1 reply
50 months ago
They steal your money
Still waiting for my courtesy car refund , 2 months now.....
2 replies
57 months ago
Stay far away !!!
I wish I could give negative reviews , these guys are just sooooooooo bad. Support = non existent International speed = non existent Care they give = non existent They even block other ISP sites so you can't even look at their competitors when you are on their network. As a person with many years IT experience , I urge you to stay away.
0 replies
59 months ago
You are better off with sending data on a flash drive with a ***eon
Beyond pathetic. Do not use these guys as a service provider. They throttle international traffic, dont respond to support tickets, wont let you cancel and half their site and support system is broken
0 replies
60 months ago
Steaming pile of Sheeeeeet
This organisation should be banned from doing business in this country. They are a bunch of incompetent, uneducated, lazy excuses for human beings. I cancelled my landline and mobile contract over 2 years ago. My account payments went off via debit order, i provided the necessary cancellation time and on the correct date my service was terminated however a year later a new bill was issued to me for an outstanding amount that came out of no where. I did not get sent an invoice but found out when applying for credit else where and being rejected because I had outstanding bills lodged by Telkom.... You idiots had my debit details why did you not debit what was due before cancelling???? Then for my land line account which was also terminated, I receive a 3 page, coloured ink invoice every month for the value of 2 cents... are you that stupid to incur more costs to your self in sending this out than what you think is owed???? On top of this could you not muster the remaining braincell you have left to have debited the correct amount before the contract was terminated??? You website is a big steaming pile of horse sh!!!!!t, it never works, cant login to the service area and the staff you put on to the chat widget are thicker than medieval door knob.... When they cant or dont feel like handling something they just kick you off the chat.... Please if any one reads this please do not ever consider this pathetic excuse of a company to provide you with any sort of service, stay far away, there are many other providers out there who can actually do the job you pay them for.
0 replies
61 months ago
Discovery policies causing the spread of corona virus
So a girl in our office tested positive for covid , there is a extremely high chance I got it from her . I went to try and do a test yesterday but was told that as a Discovery memeber I have to first get a doctor's referral .... So discovery trying to save a buck is forcing me to go to a doctor's room , potentially spread covid to any other patients waiting there , spread to doctor's that are there and cause the closure of a medical practice if that does happen .... Where is your logic. Why not let me directly take the test
2 replies
61 months ago
Stay away, go to the better network , the yellow guys
Pathetic bunch of incompetent, money hungry, deceitful , unethical clowns. I called in to Vodacom to ask about the esim functionality for the watch I wanted to buy. I was told I can get the esim functionality and I just needed to go into a Vodacom store. I bought the watch (paying extra for the esim version) and went into Vodacom to activate my esim. Only to be told that I cannot as my package does not support it.... Way to go wasting my money idiots. Then I was told that I can migrate to an open contract which does support this functionality..... only for them to say they cant because their system has a bad credit score linked to my profile..... I take home a significantly large salary, I have not had any unpaid accounts or missed payments for more than the last 3 years , I subscribe to get a month credit report where every month my score is increasing and I'm in the top 10% of scores in South Africa, yet Vodacom displaying its true ineptitude thinks I'm a risk. You imbeciles charge me 750+ a month via debit order and yet you cant fathom the idea of adding a R29 monthly service fee to this for the esim functionality. You have wasted my time, you have caused me to spend more money than I should have based on false advice and you want to charge me to cancel a service that you are not delivering.
3 replies
69 months ago
Caused More Damage
Just like to point out that I and a few other people notified HelloPeter about the recent Zulu-tech scam . My post and others were removed because it contained the word “scam” in the review . This was over 3 weeks ago . I raised this with HelloPeter and was told I’m making false claims . How many people could you have saved from getting scammed had you taken 2 minutes to actually listen to what I’m saying
3 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (90.9090909090909%)