VS
Vuyokazi S
Active since Sep 2012
9
Reviews
0
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Reviews
9 reviews1 month ago
Unauthorised Deduction
Good day, I am formally disputing an unauthorized funeral policy deduction of R240.80 debited from my account on 2 May 2026. I queried this matter this morning and was informed by Lindelani that this policy was allegedly activated on 25 February 2026. This is extremely concerning because the only funeral policy I ever had with Capitec was cancelled in 2024 following my uncle’s passing. I did not authorize any new funeral policy to be opened or activated thereafter. When I requested clarity regarding who is covered under this policy, no direct answer was provided. Instead, I was transferred to Goitsemang and required to explain the matter again from the beginning, which is unacceptable. I reject the explanation that reimbur*****t cannot be processed because 31 days have passed. I was never made aware of this policy, never consented to it, and therefore cannot be held liable for an unauthorized debit. I require the following urgently: Full details of this funeral policy, including who is covered Proof of my consent/authorization for its activation on 25 February 2026 Immediate cancellation of the policy if it was opened without my authorization Full reimbur*****t of the R240.80 deducted from my account If this matter is not resolved promptly, I will escalate it through Capitec’s formal complaints process and, if necessary, lodge a complaint with the relevant banking regulatory authorities. Please help me with this query.
1 reply
1 month ago
Beekman Group is a disappointment
Subject: Complaint Regarding Unfulfilled Promise and Poor Communication – Beekman Group I am writing to express my deep disappointment with the service I received from Beekman Group. Last week Wednesday, my partner and I were invited to a cheese and wine event at Silverstar Casino. We honored the invitation in good faith, especially as we were informed that we would receive a gift hamper as a token of appreciation for attending. During the event, I was also asked to provide contact details of people who might be interested in Beekman Group’s holiday homes. I cooperated and shared several contacts, trusting that the company operates with integrity and would fulfill its promises. Unfortunately, the promised gift hamper was never given to us. I followed up the following week, and I was assured that the hamper would be mailed to my address. I provided my details accordingly. However, the week has now passed, and there has been no delivery. More concerning is that my attempts to follow up are now being ignored — my messages and calls are not being responded to. This experience has left me feeling misled and disrespected. It raises serious concerns about how Beekman Group treats potential clients and whether the same lack of integrity will extend to the contacts I referred. I invested my time, effort, and money to attend this event, only to be treated in this manner. I am now escalating this matter through HelloPeter in hopes of receiving a resolution and ensuring accountability. I expect: A clear explanation regarding this matter Immediate fulfillment of the promised gift hamper Improved communication and professionalism going forward This experience has been extremely disappointing, and I hope it will be addressed with the seriousness it deserves. Sincerely, Vuyokazi Sifuba
1 reply
9 months ago
Disappointed 😞
I was invited to attend the LPA presentation at Centurion The Gate Mall on 26 August 2025, but regrettably, no presentation was delivered due to unspecified reasons. I received a voucher and was informed that the reference number would be sent to me via email the next day, 27 August 2025. However, there was no follow-up communication from them, and after contacting them, I was transferred between different departments. Their head office confirmed that my contact number was incorrectly recorded, which is why I never received the voucher number. They assured me that the issue would be rectified, but I have yet to receive a resolution despite emailing them. The significant expenses I incurred traveling from Soweto to Centurion, only to receive poor service, are frustrating. They requested that I provide 10 names for invitation to the same presentation, but I'm reluctant to do so, given my disappointing experience. Initially, I was interested in joining to acquire a holiday home for my family, but the disappointment has been overwhelming. Can you please assist me in obtaining the voucher number to book my holiday?
1 reply
18 months ago
Bad Service
I have made a payment on Monday 16 December 2024 to home connect to pay for my WiFi but up until now my services have not been connected. I have logged numerous queries and still I haven't received any assistance. Please help me. My name is Vuyokazi Sifuba 451 Williams Street Dobsonville. Regards V Sifuba
1 reply
45 months ago
Money not credited
Yesterday I deposited R50 into my Hollywoodbets account, I did an online payment. But the money I deposited was never credited to my account, this morning I sent them an email informing them about the incident but no one has acknowledged my email up until now & yet the money is gone from bank account to Hollywoodbets account. Here's the reference number of my online banking deposit Ref: OP0TD6HE My Hollywoodbets account is 6242997 I deposited R50. Thank you
2 replies
58 months ago
Services not reconnected
I've paid for my monthly subscription on 3 September 2021 & still my services are still not reconnected. I've sent them my proof of payment & calling them but up until now I haven't received any feedback from them. My services are still not reconnected & it's the 8th today.
0 replies
64 months ago
Unauthorized transaction
I'm not happy with how fnb ombudsman resolved my query. UnI'mauthorized transaction took in my account & I was held liable with the outcome. My ID number is 8403061001085. Please help me.
1 reply
80 months ago
Overcharged my bank account
I want to lay a complaint regarding Silverstar services. I emailed Silverstar Casino notifying them regarding the overcharged amounts on my statements. Most of the amounts paid from my account are charged from a casino floor I never played at. Extra amounts were charged & the response email I received was to fill in a form & they'll look into it. Ever since I emailed back the form no response from them, when I email them trying to find out how far in resolving my issue, no one is coming back to me. The money charged from my account is oved R100.000. Please help me. These amounts were charged from August to September 2019.
1 reply
94 months ago
Claim dispute
I have a serious problem with Clientele, on 15 May 2018 I sent them documents regarding a funeral cover claim. It took me a almost a week to get to get through to them, I sent them the documents I was told that my policy has been claimed but I never received the money. They then said they'll send it for an investigation and up to date I haven't received any feedback from them whatsoever. I want Clientele to pay my money back. My policy number is ********** 78 & my ID number is ********** 001085. Thank you.
3 replies
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