Clientele Life

Based on recent customer reviews, Clientele Life is facing significant customer dissatisfaction, with a recurring theme being unauthorized debit orders linked to policies customers say they never knowingly signed up for. Customers consistently mention aggressive field agents at malls and events allegedly misrepresenting offers as free vouchers or data collection. Complaints also highlight extreme difficulty cancelling policies, unresponsive call centres, long IVR queues, and ignored emails. Claims handling, particularly funeral policy payouts, is described as slow and poorly communicated, leaving grieving families without timely resolution or empathetic support.

Clientele Life has a TrustIndex of 8.3 out of 10 on Hellopeter, based on 2,030 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 3 hours 44 min.