The Beekman Group
Verified Business
|3.8|22 Reviews (last 12 months)|Responds in 6h 41m
The Beekman Group
Verified Business
|3.8
22 Reviews (last 12 months)
Responds in 6h 41m
AI Review Summary
Based on recent customer reviews, The Beekman Group receives polarised feedback shaped by two distinct experiences. Customers consistently praise the reservations and call centre teams, with consultants such as Olona, Nazmira, Naseema, Juanita and Eugene singled out for friendly, patient and professional service, alongside enjoyable stays at resorts like Dikhololo and Umhlanga Cabanas. A recurring counter-theme involves timeshare investors expressing frustration over buy-back valuations, levy disputes, refund delays, unfulfilled promotional promises and perceived poor communication from head office and finance departments.
Performance(last 12 months):
Trustindex Rating
6.7Ranked In Travel & Vacation
#10Reply Time
6h 41mNPS Score
20Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 24h 7m
TrustIndex
6.7
Ranking
#10
in Travel & Vacation
Reply Time
6h 41m
NPS Score
20
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 24h 7m
Review Distribution
3.8|22 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About The Beekman Group
Recent reviews (22)
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