Active since May 2012
We received our Telkom TV box about 10 years ago as part of our Telkom ADSL package, and it has been in daily use ever since. In all that time, it has never given us a single technical problem. No freezing, no crashes, no performance issues — it has simply worked, every single day. The only “issue” we ever had wasn’t the device’s fault at all: our dogs managed to chew through the power cable. Once that was replaced, the box carried on working perfectly and is still in use today. Over the years we’ve tried various other TV boxes, and none of them came close. They were slow, apps struggled to run properly, or new problems appeared after updates. The Telkom TV box, on the other hand, has been rock‑solid, responsive, and dependable. This is honestly the best TV box we’ve ever owned, and its longevity speaks volumes about the quality of the product. Compliments to Telkom for delivering such a well‑designed, durable, and reliable device. Products like this are rare these days, and it deserves recognition.
I had a very frustrating experience with GIG Motors that I feel others should be aware of. When we took delivery of our vehicle in September 2025, we did not receive the license disk. At no point were we informed that the vehicle’s license had not been renewed. We only discovered in May 2026—months later—that the license had already expired. I immediately contacted GIG Motors via email. I received a single response from a salesman stating that the license disk would be sent to us. However, after waiting over a week, there was no follow-up or resolution. When I followed up again, I was suddenly told that the issue was due to an outstanding fine from 2021. This raises serious concerns: Why was this not disclosed at the time of delivery? Why was the vehicle handed over without a valid license? Why was this only mentioned months later when we escalated the issue? We have never previously experienced issues renewing a vehicle license—even with that fine—so this explanation feels like an excuse rather than a genuine reason. It appears that GIG Motors failed to renew the license in September 2025 and are now attempting to shift responsibility. This situation has now escalated further because we are unable to proceed with an insurance claim, as the license we paid for was never renewed. Overall, this experience shows: Poor communication Lack of transparency Negligence during vehicle handover Unacceptable after-sales service I strongly advise others to double-check all registration and licensing details before taking delivery from GIG Motors.
I app**** for a loan on a Monday, I sent through all the documents and the status is "please allow 24 hours for us to process them and update your status". Today is Friday, I have not heard anything. I logged a support ticket, they should reply in 24h, no reply.
I logged 2 disputes about my internet speed that is now lower than what I signed up for. I am on an ADSL 20mbps contract. We moved to a different area and maximum 10mbps is available. Please change my contract to a 10mbps contract.
I have been struggling to change my cell phone number where the OTP is sent to since 3 March. I sent numerous emails and made [hone calls. The last I got was we will phone you back in 48h still waiting. PLEASE READ WHAT THE PROBLEM IS, I explain it every time and Discovery overlooks it. My cell phone number changed. I want to change my banking details and can't receive the OTP because my number changed. I want to change the number where the OTP is sent to. I phoned on 11 March and it was logged. Btw your phone calls are very soft. The person that assisted said I will receive a call in 48h still waiting. PLEASE remember this: my details changed and I could get the verifying questions wrong. I don't know what details are currently on the system. Luckily I got it right the last time but if they ask something is different, they can't change anything.
I would like to thank Jonathan from SkipGo Benoni for the excellent service. I will do business with them any time again.
<p>I submitted a claim on 13/02/2017. Got a response that the ICD-10 code is incorrect, we need to get the correct code from the doctor. We contacted the doctor and they insisted it is the correct code. I resubmitted the claim and got a new response, 'We have not paid for this amount as no item code (Nappi code) was submitted. Please ask your provider to submit an amended account'. This is not even related to the claim, my wife only went for a scan and x-rays. On 20/02 Discovery phoned with a new excuse, they can't read the claim. Discovery said they will contact the doctor and a clear copy. Today (23/02) I submitted the claim again, new response, "More information needed. We are unable to locate your membership with the information provided." In the same email all my details are there. All Discovery need to do is scroll down in the same email. I am with Discovery since 1999 and I never experienced such bad customer support in my life. Nobody knows what is going on with our claim.</p>
<p>We used our card at ENGEN PRIMROSE (FUEL) DE BEERS SERVICE STA.JHB. This is an approved IEMAS supplier. I tried to put in petrol today (06/02/2017) and the card was declined. No idea what is wrong and not having any funds to pay for the petrol. Conviniently IEMAS is only open during office hours. We could not even find out what is wrong. This really terrible service, especially when there is an emergency.</p>
<p>I knwo there is a problem with cable theft in Western Extension, Benoni. The last I heard was that the new cables will be installed by end September. There are still no phone lines at 1 Durham Street, Western Extension, Benoni. I applied for a new phone line to see if I get any response. Telkom phoned me back and I applied. They said I will receive a reference number. I am still waiting for it. Can Telkom please check what is the progress in Benoni with the cable installation? I don't want LTE or wireless. I want a telephone line and ADSL. It is the year 2016 and I can't even get internet at home.</p>
<p>Rawson came to the property we were renting and did the inspection on 30/07. They said they will give us feedback on 01/08 regarding the amount deducted from the deposit. We started sending them emails on 05/08 because we didn't get any feedback. They finally started giving feedback after we phoned them. We received a list of things that will be deducted from the deposit. We asked for a detailed list of each item on the list and the cost. Until today<br />we didn’t get any response. When I phoned Rawson and spoke to Amelda and Lindi there was no communication between them of what is happening. All I require is a detailed list of the amounts that was taken off the deposit and how it was calculated.</p>
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