GIG Motors
Claimed Business
Rated in:
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, GIG Motors delivers a consistently strong vehicle buying experience across its Springs and Edenvale branches. Customers repeatedly highlight named sales executives, transparent communication, and effortless purchase journeys. Standout praise centres on Ryno, Bongane, Gerrit and Johnny. A small number of serious complaints around deposit handling and refunds raise concerns that warrant attention despite overwhelmingly positive sentiment.
TrustIndex
6.3
Jul '25 - Jun '26
Based on recent customer reviews, GIG Motors delivers a consistently strong vehicle buying experience across its Springs and Edenvale branches. Customers repeatedly highlight named sales executives, transparent communication, and effortless purchase journeys. Standout praise centres on Ryno, Bongane, Gerrit and Johnny. A small number of serious complaints around deposit handling and refunds raise concerns that warrant attention despite overwhelmingly positive sentiment.
GIG Motors's biggest strength, according to Hellopeter's AI analysis, is Sales & Purchase Experience. Sales & Purchase Experience (4.7) is the standout strength. Customers describe smooth, fast purchase journeys, transparent terms, and salespeople going the extra mile including home deliveries, trade-in assistance, and helping buyers with difficult credit histories secure vehicles.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had a very frustrating experience with GIG Motors that I feel others should be aware of. When we took delivery of our vehicle in September 2025, we did not receive the license disk. At no point were we informed that the vehicle’s license had not been renewed. We only discovered in May 2026—months later—that the license had already expired. I immediately contacted GIG Motors via email. I received a single response from a salesman stating that the license disk would be sent to us. However, after waiting over a week, there was no follow-up or resolution. When I followed up again, I was suddenly told that the issue was due to an outstanding fine from 2021. This raises serious concerns: Why was this not disclosed at the time of delivery? Why was the vehicle handed over without a valid license? Why was this only mentioned months later when we escalated the issue? We have never previously experienced issues renewing a vehicle license—even with that fine—so this explanation feels like an excuse rather than a genuine reason. It appears that GIG Motors failed to renew the license in September 2025 and are now attempting to shift responsibility. This situation has now escalated further because we are unable to proceed with an insurance claim, as the license we paid for was never renewed. Overall, this experience shows: Poor communication Lack of transparency Negligence during vehicle handover Unacceptable after-sales service I strongly advise others to double-check all registration and licensing details before taking delivery from GIG Motors.
1 reviews | Active since Jan 2020
I had a very frustrating experience with GIG Motors that I feel others should be aware of. When we took delivery of our vehicle in September 2025, we did not receive the license disk. At no point were we informed that the vehicle’s license had not been renewed. We only discovered in May 2026—months later—that the license had already expired. I immediately contacted GIG Motors via email. I received a single response from a salesman stating that the license disk would be sent to us. However, after waiting over a week, there was no follow-up or resolution. When I followed up again, I was suddenly told that the issue was due to an outstanding fine from 2021. This raises serious concerns: Why was this not disclosed at the time of delivery? Why was the vehicle handed over without a valid license? Why was this only mentioned months later when we escalated the issue? We have never previously experienced issues renewing a vehicle license—even with that fine—so this explanation feels like an excuse rather than a genuine reason. It appears that GIG Motors failed to renew the license in September 2025 and are now attempting to shift responsibility. This situation has now escalated further because we are unable to proceed with an insurance claim, as the license we paid for was never renewed. Overall, this experience shows: Poor communication Lack of transparency Negligence during vehicle handover Unacceptable after-sales service I strongly advise others to double-check all registration and licensing details before taking delivery from GIG Motors.
1 reviews | Active since Jan 2020
I would like to extend my heartfelt gratitude to Mr Mgcina at GIG Motors, the service he offered me throughout the whole process of purchasing the car was absolutely the best. I definitely do recommend him, thank you sir. I'll definitely enjoy my Ford Ranger 2.5 2007.
1 reviews | Active since Jan 2020
I would like to extend my heartfelt gratitude to Mr Mgcina at GIG Motors, the service he offered me throughout the whole process of purchasing the car was absolutely the best. I definitely do recommend him, thank you sir. I'll definitely enjoy my Ford Ranger 2.5 2007.
1 reviews | Active since Jan 2020
Ryno gave me the best service anyone can expect from the stress of buying a new vehicle. And even after sales if I need assistance he is more than willing to assist. Thanks Ryno you are a "yster"
1 reviews | Active since Jan 2020
Ryno gave me the best service anyone can expect from the stress of buying a new vehicle. And even after sales if I need assistance he is more than willing to assist. Thanks Ryno you are a "yster"
1 reviews | Active since Jan 2020
What an amazing expeience, a special Thanks to Ryno Matthyser for great professional service, I can truly say best client service i ever experienced, I am very confident that i will do business with GIG Motors again. Best service ever!
1 reviews | Active since Jan 2020
What an amazing expeience, a special Thanks to Ryno Matthyser for great professional service, I can truly say best client service i ever experienced, I am very confident that i will do business with GIG Motors again. Best service ever!
GIG Motors has a TrustIndex of 6.3 out of 10 on Hellopeter, based on 67 reviews in the last 12 months. Hellopeter has tracked GIG Motors across 319 total reviews. How is the TrustIndex calculated? →