Mariska B

Active since Mar 2012

Reviews

Industries

Reviews

15 reviews

Discovery Bank

5 months ago

***** case no feedback or contact

***** case no feedback or contact on case status since 2024

1 reply

LWM Debt Recovery

5 months ago

Terrible service!!!

Worst possible company to deal with!!! Paid settlement discount in Dec 2025 already. 2 months later still not resolved and cleared. Still getting threats even though waiting on their call to resolve this matter!! No supervisor call back no record keeping on their supposed system. You guys don’t know how to properly finalise matters!!

0 replies

FNB (First National Bank)

5 months ago

Debt recovery nightmares!!!

Fnb source their collections out to LWM Debt recovery who are so ***********!!! Received a reduced offer settlement and paid the amount in Dec 2025. Still no settlement letter or acknowledgement received. Still receiving threatening messages, no return calls!! Spoken to several people in that company no resolution after 2 months!! Terrible service. If I could move my bond I would do it in 2 seconds. FNB is the worst!!!

1 reply

Discovery Bank

25 months ago

***** case no feedback or status update

My ***** case was reported on 23 - 24th March 2024. To date I have not had any feedback relating to this matter. The case agent says she can't get this reported with the relevant Capitec ***** center, and Capitec ***** is waiting on them to report it I can't report it myself. Please can something happen with this matter. I am not accepting the fact that there is no way to report this with the relevant bank. R20K is not a little money and I acknowledge my mistake but seriously what are these units for if nothing can be done with this situation. I am very disappointed in Discovery Bank in this regard.

5 replies

Discovery Insure

30 months ago

Claim taking longer than 7 weeks

I have been dealing with a lady named Lindsay Lodewick, who is accusatory and rude. My claim has been with your company since the incident on the 19th Dec 2023. To date there have been several assessments, and it has been insinuated that it is not a valid claim due to no visible pothole damages noted. Therefore it is believed to be Mechanical, now your Expert has been writing his report for the last 3 weeks now with no outcome as yet. The validator has requested various documents and proofs and information from me which was sent timeously and requested urgently. And still I await the outcome or your decision. Being told instead that I need to let this process finish, or I can withdraw the claim. I have been without a vehicle for more than month, and now it is becoming an issue as I can't pick up my child from school when necessary. We are financially strained and need to consult our family to facilitate funds should I repair my vehicle myself, thus I need to know what the resolution to this claim to make arrangements to move my car from the place it is currently to the repairs shop where it will be fixed. But I can't do that as I am waitig on this claim to be finalised. If it is mechanical just get the report and raise your findings. Now I am being targeted and undermined by your personnel which is very unnecessary. We moved from our previous insurers to Discovery because we have Vitality and other policies with Discovery. But this treatment is quite the opposite from what I have experienced with you so far. And it is really giving me strain and making me want to seek other insurance. Please can Management put some effort into getting the report finalised and just giving me feedback to carry on with whatever the outcome will be.

2 replies

Standard Bank

46 months ago

Very bad service from Standard Bank

Received a summons via e-mail from attorneys against my overdraft facility and credit card. Haven't received statements of my account for last almost 2 years, no contact from Standard bank informing me as to what is happening with my accounts. I have been making payments to these facilities as well monthly. So why now being hassled? Standard bank is being ridiculous when not even contacting me to make any arrangements to pay more, I only find out from the attorneys that the payments made are less than acceptable. But can only afford this amount monthly. No information has changed my contact details are all still the same.

3 replies

IntegriSure

67 months ago

Terrible settlement values

Had a flood in our yard recently, lost all our outside furniture valued at around R25k. Integrisure and Santam policy only covers 2% of the covered value which comes to R6000, whereby R1000 excess to be deducted with the settlement. No further discussions about this ridiculous value to be settled. I am therefore changing over to another insurance company. How can you only cover not even a pittance of the value of the furniture we lost due to the floods? This is horrendous! My family will also be moving to other insurance companies!

0 replies

oobainsure

68 months ago

No feedback or call back on claim

Waiting for days now for information on our claim. Called this morning for feedback still no call back with information. We don’t have walls due fo the flash floods, thus no security and we are vulnerable! The contractor was here on Monday and still no report submitted. This is very bad service!! How long does it take??

1 reply

Irvin & Johnson Limited

77 months ago

Rotten/off haddock

We made our haddock last night and it turned out to be off, smelled funny and tasted even worse. We reported this to your online talk to us email address, and the call centre called today to take down the information only to tell me that they would really need a receipt to be able to replace this product. Now my problem is I can’t recall who we purchased it from and then to try to find the receipt from who ever we bought it from now after possibly a month, who knows where this receipt is now. I feel this is really terrible as i had stated to her that we are regular buyers of this product whether is be yours or Sea Harvest, this is the first time we have had this issue before. I require a better response to this problem than we will investigate it but cannot replace this product. Where is your customer satisfaction then when there is this type of problems with this product!? I am at this stage not even willing to buy any further products from your production line because this is not a satisfactory response to this situation. I kept the product and it can be sent to you or collected for testing for verification. But come up with a better solution please!!

0 replies

Nedbank

102 months ago

Unallocated payments being held up

I have been waiting and trying to get payments paid in 2013 - 2016 allocated on my personal loan account to get the settled letter, it has now taken about 2 months for the finance department to allocate and locate these payments, and still they are now waiting for the card division to pay over a incorrectly paid amount over to them to resolve another payment query. I had phoned on Friday after phoning every day the previous week, to be told it should be done by Saturday 17 March '18. I phoned again today to speak to Pamela who is not in, only to be told that there is still an unallocated payment they are waiting for to be done. Barbara in finance does not know how long it will take to resolve this. I am really frustrated as this account was presumed settled in November, only to find this mess at Nedbank, and being handed over again for no reason. I need this to be resolved urgently, it has taken too long now. I am awaiting the paid up letter!! My ITC has been very badly affected due to this negligence.

2 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

4 (26.7%)

1 Star

11 (73.3%)

Mariska B

Reviews

***** case no feedback or contact

Terrible service!!!

Debt recovery nightmares!!!

***** case no feedback or status update

Claim taking longer than 7 weeks

Very bad service from Standard Bank

Terrible settlement values

No feedback or call back on claim

Rotten/off haddock

Unallocated payments being held up

Review Distribution

About

Community

Businesses

Follow Us